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Proposal: remove FMR. Thread is locked

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04-Jun-2021 04:50:44

Dong U Dead

Dong U Dead

Posts: 29,016 Sapphire Posts by user Forum Profile RuneMetrics Profile
Mrs Ana said :
Dong U Dead said :
-Snip- Personally, the current responses on FMR are more direct than previous ones. As I have said, these responses may be considered better given the fact that they are reassuring because there is more communication between the Forum Moderators and the Community Management Team regarding an F-Mod's actions here on the Forums. I like reading those. Yea, it's taking ages to see them, but when we do, they are full of details.

Also, if you did not know, there was an F-Mod sweep about three years and a few months ago.
This is your view. Past Jmods doing this job had fans, people idolising them, pleased with their work etc...

That sweep was for moderators that weren't active; nothing to do with issues with the how they dealt with community or wrong doings.
If fat means flavour then I'm ******* delicious!

04-Jun-2021 21:51:05

Mrs Ana

Mrs Ana

Posts: 8,998 Rune Posts by user Forum Profile RuneMetrics Profile
Dong U Dead said :
-Snip- My view? I'm only going by the facts. If you look at the previous versions of FMR that are visibly available to us -- Forum Moderation Review and Forum Moderation Review V2. -- the current version is more direct and to the point. What this means is that responses are clear to let us know that Forum Moderators are receiving feedback and that the person in charge is communicating with them to ensure that we get the best service possible.

Here are some of the responses that let the community know that our concerns are being addressed:

Mod Kari said :
Thanks for raising. More can definitely be done to avoid this kind of frustrating F-Mod response and I'll be looking to have those conversations soon . Mod Kari said :
After discussing with the F-Mod in question to gain their perspective I have opted to undo their actions.
Your thread has been re-opened. Mod Kari said :
Though I support the closure of your thread, the F-Mod in question could have explained their justification better .

I shall speak to the F-Mod about their behaviour . Mod Kari said :
[...]The F-Mods are generally pretty good at supporting well reasoned rules on specific threads, and I'll give them a nudge heads up too .[...] Mod Kari said :
Thanks for the feedback. I'll look to pass it on with I next talk with the F-Mod in question . Mod Kari said :
While I don't feel as though the F-Mod's comments were directly harmful or incorrect, I agree that a little more tact could have been deployed. I'll raise it with them when we next catch up .

[...Continued on next post...]

07-Jun-2021 15:51:01

Mrs Ana

Mrs Ana

Posts: 8,998 Rune Posts by user Forum Profile RuneMetrics Profile
[...Continued from above...]
Mod Kari said :
I actually agree with you here. Those who commented and the F-Mod who handled your thread got the wrong end of the stick when to me it's clear your thread had good intentions.

I know the time has long since past (my apologies for taking so long to engage here) so I won't be unlocking it, but I have unhidden your original post and hidden the F-Mod's reply . Mod Kari said :
Thanks for the report. I have moved your thread back to it's original location and will speak to the F-Mod who first moved it . Mod Kari said :
I agree with you and at your request have overruled the F-Mod's lock and spent some time hiding inappropriate and off-topic comments. I hope the discussion fosters some interesting ideas! Mod Kari said :
I agree with your concerns and share many of them myself. When I first saw your FMR post I raised the situation with some one of our F-Mods and I believe they've since spoken to the community member. Please let me know if their communication style has improved or not.


I hid some of their worst messages and if you find yourself in the firing line please let me know . Mod Kari said :
I also raised this as a discussion with the F-Mods at the time . Mod Kari said :
Thanks for the follow up message. I agree with what you're saying, and will work with the F-Mod team to raise and address some of these concerns. Mod Kari said :
I agree and have hidden various posts and unlocked the thread. I'll raise it when I next catch up with the F-Mods . [...Continued below...]

07-Jun-2021 15:51:13

Mrs Ana

Mrs Ana

Posts: 8,998 Rune Posts by user Forum Profile RuneMetrics Profile
[...Continued from above...]
Mod Kari said :
Off the back of this, I'll raise this with the F-Mods and discuss protocol around these threads . If improvements can be made, I'll do what I can to champion them. Mod Kari said :
Thanks for your feedback, I'll discuss this with the team. Mod Kari said :
I'll mention this to the F-Mod in question because as it stands, I agree with you that their reply was unwarranted . Mod Kari said :
To make it fair though, I've hidden their response . Mod Kari said :
As per your first request I've unlocked your thread, hidden the F-Mod's response and left one of my own.


For your second request, I think your title was a little too bold, which I've edited out - instead I've put it in your first post inside spoiler brackets. With that done, I've also reopened your thread and hidden the F-Mods comment, which felt a little out of place . Mod Kari said :
I've spoken to the F-Mod responsible for locking your thread and it looks like they're already working with you to get parts of your thread edited to make sure it conforms with the rules. Mod Kari said :
I have hidden the F-Mods comment as it does not meet the tone we expect to see from them on the forums. I will be sending them a message shortly to address this .

07-Jun-2021 15:51:27

Mrs Ana

Mrs Ana

Posts: 8,998 Rune Posts by user Forum Profile RuneMetrics Profile
No previous iteration of FMR has been more straight to the point and transparent than the current one. Let's be clear: I'm merely and precisely referring to the fact that the person in charge is explicit when it comes to wrongdoings or miscommunications among the Forum Moderators. Furthermore, it's blatantly stated when an F-Mod has made a mistake and feedback is provided or will be provided. This is what communication and transparency is all about. It's reassuring to read that the reports are being evaluated and that if an action from the person in charge is merited, they are sure to inform us within their responses.

As for your comment regarding the removal of previous Forum Moderators, regardless of the reason for their de-modding, what I meant to say was that a previous Community Manager took on the task to remove inactive Forum Moderators during a time where nobody dared to do so. I do remember that this specific Community Manager shared with us the fact that every single Forum Moderator that was removed was privately contacted prior to their status being taken away.

Yes, I wholeheartedly agree that the system is flawed when it comes to FMR. It's highly unfair to simply blame one person for its current state, but at the same time, it's also fair to praise them for the outstanding job that they are doing whenever they are able to respond. The current version of FMR is very communicative and straightforward. Yes, it could be better and this is what we are trying to do with this thread that Archaeox created.

07-Jun-2021 15:51:35

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07-Jun-2021 18:18:37

Dong U Dead

Dong U Dead

Posts: 29,016 Sapphire Posts by user Forum Profile RuneMetrics Profile
@Mrs Ana - I'm going on past comments from forumers.

I'm not saying the current jmod is no good; I personally can't fault her that I can recall, when I can certainly fault others before her, while a hell of a lot of forumers praised all past Jmods to the moon and back, putting them all on pedestal just like your doing for the current one; where is she?? No where to be found - the same path all past Jmods went down. Huge gaps between RMR posts...

She no different than past ones in my eyes...
If fat means flavour then I'm ******* delicious!

08-Jun-2021 05:11:46

2_Tron

2_Tron

Posts: 22,959 Opal Posts by user Forum Profile RuneMetrics Profile
People deliberately wanna reach a status quo so any system can be knocked down and taken over by a third party. There are 2 parties involved and if one side doesn't contribute to the solution but more or less fuel it to escalate it has given them a reason to complain that we aren't getting any further because the system fails.
Too bad, the system isn't failing but one side uses their force/power to deliberately reach a status quo and makes us believe that the system fails because of not contributing.

08-Jun-2021 08:15:53

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