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Blasty
Feb Member 2017

Blasty

Posts: 9,319 Rune Posts by user Forum Profile RuneMetrics Profile
I found this post which might be useful, titled "How to Stop Caring About Trolls and Get On With Your Life"
http://lifehacker.com/5854053/how-to-stop-caring-about-trolls-and-get-on-with-your-life

In summary:
- trolls want to make you angry, the trick is not to care
- avoidance should be the first response, even saying "please stop" can encourage them
- trolls are bored and looking for a fight, arguing against them is a waste of time
- time spent engaging with trolls is time that could have been spent on things more worthwhile
- learn to laugh at the situation, a sense of humour can make it easier to deal with trolls

Some more articles if anyone is interested:
http://99u.com/articles/25151/dont-feed-the-haters-the-confessions-of-a-former-troll
http://www.theguardian.com/media/2012/jun/12/how-to-deal-with-trolls
http://www.jamesaltucher.com/2014/03/the-ultimate-cheat-sheet-for-dealing-with-haters/
Blasty
// @BlastytheBlue // Blasty#5167
| Co-owner of Mine Nation

08-Jun-2016 02:30:46 - Last edited on 08-Jun-2016 02:33:19 by Blasty

Scret
Mar Member 2018

Scret

Posts: 25,434 Sapphire Posts by user Forum Profile RuneMetrics Profile
Blasty said :
Salcos said :
Repeatedly targeted by the same people. Why are we being told it is our fault right now when we, as a group, did nothing wrong. We had a member that trolled. They were kicked forever ago. We explained this. Seriously. The victim blaming kinda made me really angry so I am going to go now. Due to one ex clan member's banter an entire clan is being trolled and being threatened. Yet somehow it is our fault.

Seer of War said :
Back and forth should not mean a player should get away with heinous behavior. I had a back and forth with people calling my clan hackers and scammers and me asking them to provide proof of their allegations. It escalated to me being called a pedo. That should be an actionable offence, whether I asked them for proof during the conversation or not.

Scret said :
When the incident occurs in public then yes it must be dealt with by Jagex because its setting a poor standard to which others will press to other not so willing participants.

This looks like typical troll behaviour to me, and it looks like the trolls have been using some very tempting bait. The standard advice for dealing with trolls is not to feed them. If you feel like a troll's words have any weight, then you've been successfully baited and should find a way to avoid the situation before things escalate.

I think youre continously missing the point of what im saying
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08-Jun-2016 11:46:11

Blasty
Feb Member 2017

Blasty

Posts: 9,319 Rune Posts by user Forum Profile RuneMetrics Profile
Scret said :
I think youre continously missing the point of what im saying

I provided my view on what we can do as players, immediately, to reduce the problems that some of us are facing. I'm not saying that I disagree with you, nor that what I'm suggesting is an exclusive alternative to what you're saying.

We could fill an entire thread with complaints about our problems and how people's posts aren't contributing any value to a discussion, but I'd rather find ways to help others by looking for multiple solutions to tackle the problem. There's only so much that Jagex can do to reduce the problem of people bullying each other on the game, and I'd argue that our actions have a much greater effect on how others behave than you seem to believe.

If you want me to address something specific that you've said, then please ask in a more polite, and less ambiguous way.
Blasty
// @BlastytheBlue // Blasty#5167
| Co-owner of Mine Nation

08-Jun-2016 12:25:52 - Last edited on 08-Jun-2016 12:26:54 by Blasty

Scret
Mar Member 2018

Scret

Posts: 25,434 Sapphire Posts by user Forum Profile RuneMetrics Profile
Blasty said :
Scret said :
I think youre continously missing the point of what im saying

I provided my view on what we can do as players, immediately, to reduce the problems that some of us are facing. I'm not saying that I disagree with you, nor that what I'm suggesting is an exclusive alternative to what you're saying.

We could fill an entire thread with complaints about our problems and how people's posts aren't contributing any value to a discussion, but I'd rather find ways to help others by looking for multiple solutions to tackle the problem. There's only so much that Jagex can do to reduce the problem of people bullying each other on the game, and I'd argue that our actions have a much greater effect on how others behave than you seem to believe.

If you want me to address something specific that you've said, then please ask in a more polite, and less ambiguous way.

For starters im not talking about trolling.

Secondly none of that had anything to do with how ineffective the report feature is.

If there is only so much Jagex can do then they are not even doing half of what is required.
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08-Jun-2016 12:33:33 - Last edited on 08-Jun-2016 12:35:57 by Scret

Blasty
Feb Member 2017

Blasty

Posts: 9,319 Rune Posts by user Forum Profile RuneMetrics Profile
Scret said :
For starters im not talking about trolling.

Secondly none of that had anything to do with how ineffective the report feature is.

If there is only so much Jagex can do then they are not even doing half of what is required.

Apparently, players aren't doing what's required either:

Mod Matthe said :
We do take this situation seriously and it is a high priority for the Player Support Team. However the most serious kinds of behaviours are often very difficult to track, involve multi-site use and are often involve both sides being at fault. We ask players who believ they are being bullied or harassed to report and ignore as it is simply the most effective method for dealing with the issue. Players are placed under account sanction all day, every day, for these kinds of behaviours and language though, like all bans, that is not alaways visible to the wider community.

It is often the case that reports are not as clear cut as the reporters perception may imply it is. On examination of the whole text there is often a measure of to and fro, or involved histories of both parties being as bad as each other. But if you do not report we cannot even do that. A massive proportion of the investgations I have conducted on the basis of the CLF have proved to not have reports relating to the incidents claimed - I cannot do anything without evidence.

And no, screenshots do NOT count.
Blasty
// @BlastytheBlue // Blasty#5167
| Co-owner of Mine Nation

08-Jun-2016 12:49:44

Esploratore
Apr Member 2006

Esploratore

Posts: 1,675 Mithril Posts by user Forum Profile RuneMetrics Profile
The advice of report and ignore is a start, but it's clearly not enough.
We have anti-crashing groups, why not anti-bully groups?

What if a few of us from various clans showed up the next time bullying is going on. We could watch what is being said and report it. We might even put on our respective clan cloaks, wield our vexes and let the bullies know what they're doing is not only wrong, but bad for the game. A show of unity from the clan community, stating that we disagree with that type of behavior might help to discourage them from doing it.

Just a thought. I believe we (as a group) ought to be thinking about ways to help out our fellow clan leaders and clans that have been under attack for too long.

08-Jun-2016 17:38:15

Scret
Mar Member 2018

Scret

Posts: 25,434 Sapphire Posts by user Forum Profile RuneMetrics Profile
Blasty said :
Scret said :
For starters im not talking about trolling.

Secondly none of that had anything to do with how ineffective the report feature is.

If there is only so much Jagex can do then they are not even doing half of what is required.

Apparently, players aren't doing what's required either:

Mod Matthe said :
We do take this situation seriously and it is a high priority for the Player Support Team. However the most serious kinds of behaviours are often very difficult to track, involve multi-site use and are often involve both sides being at fault. We ask players who believ they are being bullied or harassed to report and ignore as it is simply the most effective method for dealing with the issue. Players are placed under account sanction all day, every day, for these kinds of behaviours and language though, like all bans, that is not alaways visible to the wider community.

It is often the case that reports are not as clear cut as the reporters perception may imply it is. On examination of the whole text there is often a measure of to and fro, or involved histories of both parties being as bad as each other. But if you do not report we cannot even do that. A massive proportion of the investgations I have conducted on the basis of the CLF have proved to not have reports relating to the incidents claimed - I cannot do anything without evidence.

And no, screenshots do NOT count.

They are doing whats required, this has been mentioned not only by me but by various others here also
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08-Jun-2016 18:31:44

Lisaa
Jun Member 2014

Lisaa

Posts: 7,018 Rune Posts by user Forum Profile RuneMetrics Profile
Esploratore said :
We have anti-crashing groups, why not anti-bully groups? In a way those already exist, but the legitimacy of how they're used depends on the wishes of the people hiring them.

aka there are mercenary groups you can hire for "conflict resolution."
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08-Jun-2016 21:45:58

Esploratore
Apr Member 2006

Esploratore

Posts: 1,675 Mithril Posts by user Forum Profile RuneMetrics Profile
Lisaa said :
Esploratore said :
We have anti-crashing groups, why not anti-bully groups? In a way those already exist, but the legitimacy of how they're used depends on the wishes of the people hiring them.

aka there are mercenary groups you can hire for "conflict resolution."


I didn't know there was such a thing. I don't know what methods these groups use, but can only hope it doesn't involve bullying the bullies. That would only compound the problem.

All I know is reading about some clan leaders and clans struggles makes me want to try to do something to help.

09-Jun-2016 02:30:38

Lisaa
Jun Member 2014

Lisaa

Posts: 7,018 Rune Posts by user Forum Profile RuneMetrics Profile
Esploratore said :
I didn't know there was such a thing. I don't know what methods these groups use, but can only hope it doesn't involve bullying the bullies. That would only compound the problem. I know some of them specialize in clan issues and some have a moral conduct they follow, but at the same time I also know of at least one other mercenary group that'll try anything (including real-world threats that would seem all too real) on someone if they're paid to, regardless of the reason.

Admittedly my clan has hired the services of one of these groups in the past, but they had their own moral conduct (no hacking, no going after sensitive RL info, etc...) and we asked them to only get involved if the troublemaker started trying to cause a ruckus again. Fortunately, their services were "pay afterwards" and we did not need them to get involved, but we had a bit of a safety net nonetheless. Since the guy never bothered us again (for unknown reasons), the mercenary group didn't need to get involved and didn't ask for payment because of that.

If Jagex could handle incidents of harassment in a timely manner then I'm sure most of the mercenary groups wouldn't need to exist. For now though, I honestly feel like myself and my clan have to put our faith in people other than Jagex to take care of moderating. @Lisaa_RS - Followed by @Runescape
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09-Jun-2016 05:30:47 - Last edited on 09-Jun-2016 05:39:19 by Lisaa

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