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Is it enough?

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Vera

Vera

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Esploratore said :
All I know is reading about some clan leaders and clans struggles makes me want to try to do something to help.
I feel the same,
Esploratore
:\

Lisaa
, woah I've never heard of mercenary groups. I'm glad that some of them have some pretty strong ethics, such as the one you guys hired in the past. As
Esploratore
was suggesting, I personally wouldn't mind being a clan "mercenary" and I'd do it pro bono, since I'm not looking to make a profit out of this situation.

Another tactic of mine that sometimes works is personalizing the bully. That means asking them questions about themselves and showing an interest in them as a person, redirecting the reason for your acknowledgement, instead of giving them attention directly about their negative behavior. It's like dog training, you have to follow up good or bad behavior immediately with a response that'll trigger a change of topic.

For example, when my dog is barking, yelling at him "No. Bad dog." is ineffective; instead, distracting him with a squeaky toy and running away with it reminds him of his playful nature and not his "Wow gotta defend the home base from dat trash truck yo" mentality.

Analogous to that, one time someone was being kind of a dick when he was needlessly ranting about a teacher, so I asked him which class he liked the most, or "found most tolerable" haha. He told me about history, but that his AP teacher for that class has a pass rate of only 30% for the Advanced Placement standardized test. So I talked about how school is hard work but a lot of people don't like to admit that, and about independent motivation, and how there exist people who don't even have AP specific classes but still pass the AP exam nonetheless. His e-face instantly softened and he took an interest in my academics and what I did (tbh was surprised it was so interesting), so I hope I inspired him somewhat.

-c-
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09-Jun-2016 23:26:12 - Last edited on 09-Jun-2016 23:44:51 by Vera

Vera

Vera

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/c

He wasn't necessarily a troll because he wasn't targeting anyone, but his actions were casting a negative atmosphere in the fc and he definitely eased up after being treated like a human being. I think he realized he'd much rather talk to me than talk made-up shit about his teacher to make it seem like he was a hot shot.

There was also another instance where someone who was being rude eventually said, "You're actually pretty cool, do you have a Twitter?" and we ended up following each other. I treated him with respect and as a human being (granted, a lot of my questions were to figure out whether I was going to be scammed or was on the butt end of a prank, and what part he had in it, but eh).

He was a more reasonable person, and this was also in private chat so he had no reason to put on a show for anyone else about being right, and he had no reason to cast the impression that he wasn't a pushover that easily relents his macho persona. Again, everything is case-by-case.

Also, oftentimes negative behavior is for attention (more so than venting), because the culprits don't have any in real life. They don't have a lot of self-esteem and don't receive much respect in real life, or even in-game. I know that when I feel like no one respects me, I have nothing to lose so I lash out. But when I have people who respect me, I have a chance at building a positive reputation that's worth pursuing and managing.

I know that the trolls you're dealing with are more unreasonable and immature than your run-of-the-mill "nasty person," but I would try to individualize them and separate from the pack (isolate them from their pack mentality) to make them feel genuine contrition for their actions, or at the very least, distract them and show them how pleasant it is to talk to instead of torment you guys.
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09-Jun-2016 23:31:06 - Last edited on 09-Jun-2016 23:47:13 by Vera

Lisaa
Jun Member 2014

Lisaa

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Well....it seems this topic has suddenly become much more relatable for me.

Someone from the normal RS forums has begun harassing people from our clan (myself being one person). The first time it happened, the person told us about it and we shrugged it off as some ridiculous personal vendetta. This morning however, I received a somewhat intimidating message on Twitter that seemed half spam and half anger at me for something I have no control over (Silverhawk Boots, of all things).

I'd post on Flag A Concern about this, but I know we'll get a standard "report and ignore," even though this person has been spamming and harassing multiple people across the RS forums.
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11-Jun-2016 14:19:10

Vera

Vera

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Lisaa
, is this Obey The Cow/Hater Juliet? If it's her, idk why she's targetting your clan.

She's dm'd me on Twitter before, but I've never seen her guest my clan, either.

I've also seen her say, "Get Rid Of Silverhawks!!!!!!!!!!!!!!!!" in Mod Mark's fc and as a guest in "RS Forumers," but she always promptly leaves.

P.S. Does Suomi have a girlfriend/wife that he met through Runescape?
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12-Jun-2016 09:10:02 - Last edited on 12-Jun-2016 09:11:39 by Vera

Lisaa
Jun Member 2014

Lisaa

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Yep, that's the one Vivy. I'm not sure if she's going after our clan specifically, but it's been multiple clan members she's gone after now. I mean come on - I don't think I've ever spoken to her before this.

She was harassing our clan leader on the General Forum Chat Lounge for a while, and the Fmods were unwilling to do anything about it. Eventually, Kent just stopped using the forums altogether because the RSOF is slowly dying, and he didn't want to be a part of it if he was going to be harassed by someone and then ignored by the people who are supposed to prevent that.

Now she's evidently taken to Twitter to go after me. What she doesn't realize though, is that she's made it incredibly easy to find her real life name, where she lives, where she works, the names of several family members, and even her personal cell phone number. I certainly would never use this information maliciously, but it's not exactly information you want someone online to find if you're trying to p!ss them off.....
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12-Jun-2016 12:24:53

Scret
Mar Member 2018

Scret

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Krisi said :
Ive found jagex takes harassment very seriously, as long as you follow the system, report, and if its long term ongoing and you report it wither it in game or out, they do deal with it.


You are a minority in the assessment then because from experience of both clan issues and having spent a long time down the lrc witnessing a huge amount of this type of thing going on i have seen very little done to those who are a continuing offender.

The issues are that the report feature is clearly not efficient enough and that the punishment are not deserving enough, its clear that Jagex do not want to take things too far because they dont want to lose a potentioal customer and those that have been dealt with are probably high profile cases were it can be advertised as a marker for no tolerence approach when in reality its far from the case.

They do the same thing with botting, majority of botting is dealt with with very little punishment but then they host bot hunting sessions and hit high profile targets in order to advertise that they are doing what people expect from them.

My own personal research on botting suggest otherwise too having broken many bots at seren stones over a large number of months 50% of them never got caught while those who did only served minor bans even some coming back to the game after a short ban and bragging about it, this included high ranked miners with good amounts of mining xp.

No they dont do enough.
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12-Jun-2016 13:48:32

Lisaa
Jun Member 2014

Lisaa

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Krisi said :
Ive found jagex takes harassment very seriously, as long as you follow the system, report, and if its long term ongoing and you report it wither it in game or out, they do deal with it.
I've found something quite contradictory - Jagex seems to do nothing about it. The answer is always just "report and ignore," unless the situation becomes serious enough where you have to contact law enforcement, in which case Jagex just doesn't get involved.
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12-Jun-2016 19:22:28

Krisi
May Member 2009

Krisi

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I think the difference is the severity of the issue. All clans get trolled at some stage, some people are quiet belligerent in their behaviors.

There is a difference in being called a shit clan, or your people suck, to harassment. I have found if real harassment is happening, as long as you report it in game, and if it on forums, each and every-time it happens. That jagex will indeed deal with it.

As leaders we deal with trolls, and I am not talking about simple trolling here, trolling is part of the game and any actual online game you play. Is trolling right, no, but welcome to the society we belong to.

But harassment and online bullying is far different from trolling.

I know of many cases where Jagex has stepped in when the issue is serious and quiet happily swung a hammer at them.

If jagex didnt deal with people due to not wanting to loose the customers paying, all the bug abusers they caught over the past 5 years and there has been some big busts wouldn't get banned, and they also do do major bot busting as well. You just got to look at the social media for how many people cry they got banned for breaking rules.

This is in reality is like real life, there is no crime free in the world is there, or hate crimes, or bullying in school and work places. It will never be perfect, stop smashing jagex for not being perfect, there is only so much they can do.

Maybe if people stopped reporting simple trolls and only reported the real issues of harassment they would have more time.

Yes they do what they can given the resources they have, and as I said the issues I have seen dealt with proves to me they take it very seriously.
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12-Jun-2016 22:04:19 - Last edited on 12-Jun-2016 22:07:13 by Krisi

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