RuneScape Forum Archive | Too many login attempts

Maynne

Forum Moderator Posts: 52,416 Emerald Posts by user Forum Profile RuneMetrics Profile

Dilbert2001 said :
Maynne said :
It was a bad call on your end Dilbert to assume that those affected by this is a rule violator who broke the Runescape EULA.

Never make such an assumption, many that are affected are veterans of this game.

It is a bad call on your end not being able to realize I already clearly stated there are two (2) scenarios: (1) those who don't follow the EULA and get blocked and (2) individual situations such as somebody who didn't log in for over a month but found himself banned for too many login attempts, and in this case they should contact Jagex individually because it is a different issue.

You errr on the side that these people did something wrong, violated the EULA.

Which I think is a disservice to say against people who even played this game even before you discovered Runescape. Again, if you violate a Runescape rule, you can never stay in Runescape for so long. You'll get banned sooner than later.

20-Aug-2020 19:33:07

Maynne

Forum Moderator Posts: 52,416 Emerald Posts by user Forum Profile RuneMetrics Profile

Mrs Ana said :
@Dilbert2001: So, basically, you are saying that someone who has played this game for over 18 years should stop their subscription if they cannot log in due to this security feature? Louiellen quoted Season's concern and I have seen this player all my life here on RuneScape. Since she has been having this issue with not being able to log in, she may terminate her subscription and just throw all of her accomplishments out of the window? And if she continues to pay for membership, which is expected given her rank, it means that she's all right with what's going on? I do not think so.

Also, if you have not noticed, OP posted on July 8th, 2020. It's August 20th, 2020. That's already a month and twelve days experiencing this issue. Furthermore, they are countless threads in Community Led Technical Support & Community Led Account Help. As for these issues being reported outside of the Forums, please see below:

1.

https://twitter.com/jagexsupport/status/1233011515676069888?lang=en

2.

https://www.reddit.com/r/2007scape/comments/eoqn8b/my_solution_for_the_too_many_login_attempts/

3.

https://www.reddit.com/r/2007scape/comments/ektnd0/too_many_login_attempts_fix/

4.

https://www.reddit.com/r/2007scape/comments/emiogq/too_many_login_attempts/

5.

https://www.reddit.com/r/2007scape/comments/dfdews/unable_to_login_too_many_login_attempts/

Yes, correct. I simply believe that labeling players who experience this glitch as Runecape violator is dishonoring these veteran players. The problem came from Jagex's end and not from players themselves

Jagex's secrecy is defeaning, Jmods can just tell people what exactly triggers this glitch - so us players can change our behaviors that sets it off in the first place. Never assume that affected players are rule violators, as saying that also accuses me as a violator. Many of the affected are playing this game for decade

20-Aug-2020 19:36:32 - Last edited on 20-Aug-2020 19:38:56 by Maynne

Jun

2006

Dilbert2001

Posts: 30,168 Sapphire Posts by user Forum Profile RuneMetrics Profile

@Mrs Ana

I make no comments and recommendations for whoever who want to cancel their subscription of whatever service, Jagex or not. It is totally up to themselves.

OP made this post then doesn't indicate he or she still can't login now. So are all those links you provided - they were all from many months ago. There is absolutely no indications these people couldn't log in for months.

Your last link clearly showed the video of somebody who kept repeatedly attempt to login even getting this "too many login attempt" warning. It is clearly his own fault.

20-Aug-2020 19:38:13

Jun

2006

Dilbert2001

Posts: 30,168 Sapphire Posts by user Forum Profile RuneMetrics Profile

Maynne said :
Dilbert2001 said :
Maynne said :
It was a bad call on your end Dilbert to assume that those affected by this is a rule violator who broke the Runescape EULA.

Never make such an assumption, many that are affected are veterans of this game.

It is a bad call on your end not being able to realize I already clearly stated there are two (2) scenarios: (1) those who don't follow the EULA and get blocked and (2) individual situations such as somebody who didn't log in for over a month but found himself banned for too many login attempts, and in this case they should contact Jagex individually because it is a different issue.

You errr on the side that these people did something wrong, violated the EULA.

Which I think is a disservice to say against people who even played this game even before you discovered Runescape. Again, if you violate a Runescape rule, you can never stay in Runescape for so long. You'll get banned sooner than later.

Again x 9000! I clearly there are (1) players who don't play the game as Jagex intend it for according to the EULA and (2) individual cases where they should contact Jagex individually.

Please don't put words in my mouth as I never said all these people did something wrong.

Not all players are banned permanently neither. They do get unban sometimes under some occasions, even for the ones breaking the rules.

20-Aug-2020 19:42:16

Mrs Ana

Posts: 8,998 Rune Posts by user Forum Profile RuneMetrics Profile

Dilbert2001 said :
OP made this post then doesn't indicate he or she still can't login now. So are all those links you provided - they were all from many months ago. There is absolutely no indications these people couldn't log in for months
So, prior to me saying that OP is still experiencing this issue, I did look around and found proof of that. I'm going to share that with you, which indicates that OP has been experiencing this issue for over a month. That's a month and twelve days to be exact.
Aksu526 said :
And yes, the problem is still there. I was not able to log in this morning-> tried again in the afternoon, I was able to log in-> Tried to log in an hour ago or so, wasn’t able to. To me it seems to be totally random.

20-Aug-2020 19:42:20

Maynne

Forum Moderator Posts: 52,416 Emerald Posts by user Forum Profile RuneMetrics Profile

Mrs Ana said :
Dilbert2001 said :
OP made this post then doesn't indicate he or she still can't login now. So are all those links you provided - they were all from many months ago. There is absolutely no indications these people couldn't log in for months
So, prior to me saying that OP is still experiencing this issue, I did look around and found proof of that. I'm going to share that with you, which indicates that OP has been experiencing this issue for over a month. That's a month and twelve days to be exact.
Aksu526 said :
And yes, the problem is still there. I was not able to log in this morning-> tried again in the afternoon, I was able to log in-> Tried to log in an hour ago or so, wasn’t able to. To me it seems to be totally random.

And all those membership time went down the sink, it was membership money wasted which is not the fault of the player himself.

20-Aug-2020 19:44:14

Jun

2006

Dilbert2001

Posts: 30,168 Sapphire Posts by user Forum Profile RuneMetrics Profile

Mrs Ana said :
Dilbert2001 said :
OP made this post then doesn't indicate he or she still can't login now. So are all those links you provided - they were all from many months ago. There is absolutely no indications these people couldn't log in for months
So, prior to me saying that OP is still experiencing this issue, I did look around and found proof of that. I'm going to share that with you, which indicates that OP has been experiencing this issue for over a month. That's a month and twelve days to be exact.
Aksu526 said :
And yes, the problem is still there. I was not able to log in this morning-> tried again in the afternoon, I was able to log in-> Tried to log in an hour ago or so, wasn’t able to. To me it seems to be totally random.

Isn't OP xBenzy? Why are you quoting a post from Aksu526 as "proof"?

20-Aug-2020 19:44:39

Maynne

Forum Moderator Posts: 52,416 Emerald Posts by user Forum Profile RuneMetrics Profile

Dilbert2001 said :
Maynne said :
Dilbert2001 said :
Maynne said :
It was a bad call on your end Dilbert to assume that those affected by this is a rule violator who broke the Runescape EULA.

Never make such an assumption, many that are affected are veterans of this game.

It is a bad call on your end not being able to realize I already clearly stated there are two (2) scenarios: (1) those who don't follow the EULA and get blocked and (2) individual situations such as somebody who didn't log in for over a month but found himself banned for too many login attempts, and in this case they should contact Jagex individually because it is a different issue.

You errr on the side that these people did something wrong, violated the EULA.

Which I think is a disservice to say against people who even played this game even before you discovered Runescape. Again, if you violate a Runescape rule, you can never stay in Runescape for so long. You'll get banned sooner than later.

Not all players are banned permanently neither. They do get unban sometimes under some occasions, even for the ones breaking the rules.

I cannot understand why you are concentrating on that 'ones breaking the rules' angle. Many of the affected players, especially who posted on this thread are veterans of this game. If they violate Runecape EULA the ultimate punishment is a permanent ban not this glitch.

This glitch is a mystery, with Jagex never tried to reveal what triggers it. If people knows what particular actions triggers it, we can prevent it from happening.

20-Aug-2020 19:48:18

Mrs Ana

Posts: 8,998 Rune Posts by user Forum Profile RuneMetrics Profile

@Dilbert2001: Ah, yes. I made a mistake. My apologies. I meant to quote this player:
Recolorscape said :
Cancel your subscription if you have one ongoing. Jagex has known about this issue for several months and has done NOTHING about it except make bullshit suggestions such as :

1) Use VPN
2) Use alternative network.

They are not owning up that this is an issue on their end and is trying to not bear responsibility for this issue. Waiting a day is NOT a solution, considering how long this problem has been going on for. The above player has been experiencing this issue since at least December 2019; please see: Too many login attempts BS . There are many other threads that this player has posted on, but if you see the quote above from July 9th, 2020 and the thread I just added from December 2019, I'm sure that you are able to notice that this has going on for many months.

20-Aug-2020 19:52:28

Maynne

Forum Moderator Posts: 52,416 Emerald Posts by user Forum Profile RuneMetrics Profile

Dilbert2001 said :
Mrs Ana said :
Dilbert2001 said :
OP made this post then doesn't indicate he or she still can't login now. So are all those links you provided - they were all from many months ago. There is absolutely no indications these people couldn't log in for months
So, prior to me saying that OP is still experiencing this issue, I did look around and found proof of that. I'm going to share that with you, which indicates that OP has been experiencing this issue for over a month. That's a month and twelve days to be exact.
Aksu526 said :
And yes, the problem is still there. I was not able to log in this morning-> tried again in the afternoon, I was able to log in-> Tried to log in an hour ago or so, wasn’t able to. To me it seems to be totally random.

Isn't OP xBenzy? Why are you quoting a post from Aksu526 as "proof"?

The OP started this thread, but many who posted here expressed that they are affected. This W&F thread is not unique, there are threads in the Community Led section, the General section and even the Rants section discussing about this very issue.

20-Aug-2020 19:52:42