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Scret
Mar Member 2018

Scret

Posts: 25,434 Sapphire Posts by user Forum Profile RuneMetrics Profile
HLF deserves its lack of J Mod contact tbh lol.

We here may complain a lot possibly sometimes overstep the mark but at least we are honestly trying to improve things instead of just 24/7 attempting to troll people, which is basically what the HLF is.

I heard stories of how once upon a time HLF was a place of interaction and industry, just looks like spam central to me now.
`*•.¸(*•.¸(`*•.¸+¸.•*´)¸.•*)¸.•*´
+«´¨`•°
SKILL SCHOOL
•´¨`»+
. .•*(¸.•*´(¸.•*´+`*•.¸)`*•.¸)*•.

12-Nov-2015 03:42:11 - Last edited on 12-Nov-2015 03:43:35 by Scret

Mod Matthe

Mod Matthe

Jagex Moderator Forum Profile Posts by user
Steel Dragon said :
I've suggested an avatar icon next to the player's name in the clan list when it is summoned. Waited over a month now for a reply on that and still nothing.

The JMods that are meant to be in-charge of this forum and review any suggestions and give feedback are neglecting us completely. When there is not one JMod reply in over a month to a suggestion thread that has quite a bit of support is extremely poor.

Clans are dying thick and fast and it doesn't seem like they care in the slightest. When they do give responses, it is something like "We don't have enough resources to put into this" or "It just isn't technically feasible"

For anyone that doesn't know "technically feasible" is Jagex's way of saying we just can't be bothered to put any effort into doing this.

This is a significant mis-characterization. Your thread has had multiple answers from Mod Maz previously, including detail about what is possible, what isn't possible and what data is available so as to why it is how it is. A single further question was not replied is not "neglecting us completely".

Clans are not dying thick and fast either - while some individual clans may come or go, that is a cyclical thing and entirely normal. There is no mass abandonment. Mod MattHe | Former Community Manager, now in Events & occasional Lore Monkey

12-Nov-2015 09:22:12

Mod Matthe

Mod Matthe

Jagex Moderator Forum Profile Posts by user
This forum: The Forum Specific Rules state the following.

Original message details are unavailable.
The Clan Leaders Forum is the best place to give Jagex direct communication to the leaders of the Clan Community, it will help us support you better and to understand what support the Clan Community wants, and needs. As well as all of this, it gives leaders the opportunity to discuss amongst themselves about issues concerning their clan, the community or to build friendships and communities.

There should never be an expectation that every clan development will be brought to the CLF first for the CLF's approval.

While Mod Maz and I have raised items we have been working on often, there are changes that are handled by other dev teams and in other areas of the game (that will impact on clans and the CLF) that you cannot have an expectation will be mentioned here, let alone raised for some form of agreement.

While items like the Clan Plan and the Clan Funnel have both been raised as examples of discussions had with the CLF that have not seen release, none of the people who started those are in the team they were when they did. Mod Maz and myself were in Com Dev while Mod Asherz was in the Ninja team but priorities internally required re-deployment of resource. Given the current deployment of staff I think it unlikely we will write a "Clan Plan 2016" as Clan development is now in the general team backlogs rather than a specific team and therefore ill-suited to a plan of the kind we produced previously. Mod MattHe | Former Community Manager, now in Events & occasional Lore Monkey

12-Nov-2015 09:33:46

DrBrokenBow

DrBrokenBow

Posts: 7,265 Rune Posts by user Forum Profile RuneMetrics Profile
Mod Matthe said :
There should never be an expectation that every clan development will be brought to the CLF first for the CLF's approval.

No, I don't think there is an expectation for it, but unfortunately the most recent clan updates that have been pushed through with no prior knowledge at all seems to have been severely unpopular with clan leaders, clan members and pretty much anyone I speak to about it.

There's also this bit:

Original message details are unavailable.
The Clan Leaders Forum is the best place to give Jagex direct communication to the leaders of the Clan Community, it will help us support you better and to understand what support the Clan Community wants, and needs.

Well, we are giving direct communication about what clans want and need, and nothing happens. Literally nothing. The last update we gave feedback on I wasn't even here for, it was that long ago (it was before I joined the CLF). And that was for the Clan Camp changes. (I know there's been a noticeboard update, but really that's not something I would even consider).
It's unfortunate, but it's the truth. No denying that. MrBrokenBow - Former Leader and Founder of
Rebel Rising

Maxed on the 9th July 2017!

12-Nov-2015 10:06:30

Tribelewits

Tribelewits

Posts: 1,123 Mithril Posts by user Forum Profile RuneMetrics Profile
Got to ask urself why you started a clan in the first place.... If you are thinking of throwing in the towel cause you feel unsupported by the company rather then focusing on what you can do yourself, maybe you should throw in the towel

Granted some stuff mentioned in the above reactions can lead to frustration. I dont see, where Jagex is responsible for people 'strugling to keep their clan alive'

If you are having a clan since 2006 and it has 210 members and a tier 7 citadel i'dd hardly say that's a dead clan. The "struggle to keep your clan alive" can be found by numerous reasons, which can't be blamed on Jagex which a lot of people seem to overlook.

Surely everyone in here, myself included would be glad if clans would get more attention. And its only normal, in clf everyone thinks there should be more attention for clans, as questers think there should be more attention for quests and skillers think they should work more on skilling updates rather then new bosses etc etc...

Truth is Jagex is a company and as any company, they need to make sure they can pay their employees and trying to make their business as attractive as possible for the largest group of people possible. And even as we see, we are representing hundreds of people as 1 person, we're still 1 person each with 1 opinion. on Guthix know how much more other x k people playing the game, which The company is trying to please also, and pulling the other arm the the Jmods, to focus on their issue.

Don't get me wrong, you're frustrated, i get that. And i don't want to minimise your feelings about this.

Just... Don't throw in the towel and work with what u got. Chin up and move on. Proud Co-Owner of the Wolf
Scape
Community
3 P2P Clans, 1 Community
About us

12-Nov-2015 17:24:35

Salcos

Salcos

Posts: 866 Gold Posts by user Forum Profile RuneMetrics Profile
Tribelewits said :
Got to ask urself why you started a clan in the first place.... If you are thinking of throwing in the towel cause you feel unsupported by the company rather then focusing on what you can do yourself, maybe you should throw in the towel

Granted some stuff mentioned in the above reactions can lead to frustration. I dont see, where Jagex is responsible for people 'strugling to keep their clan alive'

If you are having a clan since 2006 and it has 210 members and a tier 7 citadel i'dd hardly say that's a dead clan. The "struggle to keep your clan alive" can be found by numerous reasons, which can't be blamed on Jagex which a lot of people seem to overlook.

Surely everyone in here, myself included would be glad if clans would get more attention. And its only normal, in clf everyone thinks there should be more attention for clans, as questers think there should be more attention for quests and skillers think they should work more on skilling updates rather then new bosses etc etc...

Truth is Jagex is a company and as any company, they need to make sure they can pay their employees and trying to make their business as attractive as possible for the largest group of people possible. And even as we see, we are representing hundreds of people as 1 person, we're still 1 person each with 1 opinion. on Guthix know how much more other x k people playing the game, which The company is trying to please also, and pulling the other arm the the Jmods, to focus on their issue.

Don't get me wrong, you're frustrated, i get that. And i don't want to minimise your feelings about this.

Just... Don't throw in the towel and work with what u got. Chin up and move on.

Throw in the towel on clf and trying to improve things, not my clan. I could never do that. It is literally the only reason why I play this game.
Owner Of Prestige Legion
A high level bossing clan without the elitism

Computer Science Major

12-Nov-2015 17:48:39 - Last edited on 12-Nov-2015 17:53:11 by Salcos

Seer of War

Seer of War

Posts: 13,968 Opal Posts by user Forum Profile RuneMetrics Profile
Relevant to the discussion at hand, I want to share an actual post a member of my clan made that echos what countless clanmates have told me ingame over the past few years. (Post is on page 155 of my clan's recruitment thread - link in my signature if anyone wants to verify its authenticity.)

"Hey guys, I have not been on in a while and I am sad to say that I have decided to quit RS3 and am now playing OSRS. I was planning on maxing first but a don't get any enjoyment from playing anymore and to be honest if it wasn't for this awesome clan i wouldn't have played for nearly as long as I did. Its been great and I'm thankful for the experience and I wish you all the best of luck, this is the best clan I have ever been in. Big shout to Seer of War, Kong Karma, Zaros of War, God of War, Kobe, Cjjj and many others. Peace guys."


This is what clan leaders deal with often - sometimes we are informed of people's reasons and sometimes it just happens without us realizing. The game community is being split apart with all the variations of the main game: Classic, OSRS, Ironmen, HCIM, Deadman, DarkScape, etc...

I think the point many are trying to make is that the perceived lack of support for clans is something that has real impacts on our communities. It has tied our hands and unfortunately the situation has gone far beyond our power as clan leaders to control. This is something I think all of us have had to adapt to.

Being brought back into the process as valued members of the community would go a long way towards beginning to address what has been going on for years. Perhaps it isn't shown in Jagex's internal data, but its something that I have noticed for years and I'm sure many of you have as well.

Clan leaders and clans as a whole should be partners and allies with Jagex, not brushed aside. If certain updates aren't feasible thats fine, but communication is key.
Seer of War

Founder | The Order of War
2600+ Total Level International Tier 7 Citadel, PvM, and Skilling Clan Community

12-Nov-2015 18:42:07

Warlock
Jan Member 2005

Warlock

Posts: 4,899 Adamant Posts by user Forum Profile RuneMetrics Profile
Scret said :
HLF deserves its lack of J Mod contact tbh lol.

We here may complain a lot possibly sometimes overstep the mark but at least we are honestly trying to improve things instead of just 24/7 attempting to troll people, which is basically what the HLF is.

I heard stories of how once upon a time HLF was a place of interaction and industry, just looks like spam central to me now.

Well yea, but I'd argue it's a bit of a catch 22 - the HLF descended into such a cesspit of spam because of a combination of little to no moderation and very little contact with Jagex in terms of how content affects high level players.

As a result, it doesn't really serve its original purpose of "high level players have deep insights into gameplay because they spend a lot of time doing it, and can resultantly give better quality feedback" as there's the feeling (whether accurate or not) that the feedback offered isn't even looked at.

If you leave a forum in a situation where it doesn't really serve a purpose, and has far less moderation that surrounding forums (and a much more relaxed atmosphere, e.g. no censor), you can't really be surprised if it turns into a den of spam, especially if a large percentage of its user base are either teenagers or in their early 20s (read: unlikely to have had much experience with responsibility).

KitKat said :
Maybe Jagex should poll how many people (not just Clan Leaders) stay because of their clan.

Clans don't exist because of the CLF - we had clans before we had RS2, let alone updates like chat channels (and later the whole clan system).

12-Nov-2015 19:20:26

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