RuneScape Forum Archive | Reporting Mobile Issues

K1ngsOfK1ngs

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Hi this is K1ngs Of K1ngs i can't complete the berthourp gnome shopkeeper tutorial because i went to verrock for a quest i had to deposet some of my equipment at the grand exchange when i did that i went through a tutorial at the grand exchange and i think i bugged out the other tutorial Hi

14-Mar-2019 02:34:31

Rune 101

Posts: 23 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy Note 8
Model Number: SM-N9550U
Location: USA
Wifi: No
Cellular: yes
Data Provider: Tmobile
OS: Android
OS version: 8.0.0

Playtime (Approx):15 minutes
At the time of the crash I was: In ardougne
Can it be reproduced?: yes
Not a crash, but an odd glitch. I changed the roof setting never to show roofs. Then I changed the water detail from low to high, and when I change the water detail, all walls disappear on every building including doors. When I turn the water detail back down, walls and doors come back. I thought it was strange and worth posting. Note 8, so fairly powerful phone. I keep testing it, and the glitch is consistent.

14-Mar-2019 05:12:26

Jul

2014

corntwerk

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Huawei P smart 2019
Model Number: POT-LX1
Location: Ireland
Wifi: Yes
Cellular: Yes 4G
Data Provider: Three
OS: Android
OS version: 9

Playtime (Approx):between log in and 15 mins
At the time of the crash In Max Guild,Priff. it crashes as soon as i log into a world. screen goes black and takes me back to my home screen
Can it be reproduced?:think so

16-Mar-2019 16:39:10

SmiteThemAll

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile

I found an issue with mobile. It's not safe for your account. I have an OSRS ironaman account and I just got cleaned for my entire fricken bank. literally everything i owned. 750m in hard earned items. I had a mobile authenticator. I changed my password a week ago. And I had a bank pin. yet I was still hacked somehow yesterday. After that I changed my password again. and set a bank pin again. After logging in this morning my character was somewhere else yet again this time all my clue items had been taken from my poh and all the special rune pieces i had. I am so devastated I can't even play this game anymore. I had so many hoursd of frustration and boredom that wernt into getting all of those things. And it's all gone. Even the 20k molten glass i had just made. and the 85k teak planks and logs i had for 99 con. all the herbs I just finished farming. dragonhunter lance, Z hasta, full zenyte set. pegasian boots, D warhammer, infinity boots. master wand. all the hours of angler fishing is wasted. I can't even believe it. But how could someone have been able to get past all these security measures? mobile. because mobile doesn't even ask for your password after you type it in once even if you change it.

17-Mar-2019 11:36:06

Oxium Azar

Posts: 15 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: LG (gpad)
Model Number: LG-UK495
Location: USA, Wisconsin
Wifi: Yes (at&t provider)
Cellular: NO
Data Provider: n\a
OS: Android
OS version: 5.0.2

Playtime (Approx): seconds.
At the time of the crash I was: Trying to select my world or just hitting play now
Can it be reproduced?: Yes everytime

I PURCHASED this tablet just to play rs mobile. Now I wasted $40

17-Mar-2019 16:12:19

May

2022

Mikelle X

Posts: 63 Iron Posts by user Forum Profile RuneMetrics Profile

i like it but for first fix would be please make chat box similar more to the computer one, on mobile is so hard to swich between chat boxes...clan chat,fc chat,group chat etc.....mini boxes for swiching should be same as on computer , just smaller ofc

i have huawei p20 pro and since i play my battery drains alot more than before. and im saying for time when im not using phone. it just drains and i dont have background process... so idk looks like i need new battery after 10days of rs3.

i use to play other shooter games on mobile and there was no battery problems. so idk

and another is when im multitasking game logs me off. so i have to re-log

17-Mar-2019 22:51:21 - Last edited on 17-Mar-2019 22:54:35 by Mikelle X

Feb

2023

Gud Raider

Posts: 44 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy Tab A
Model Number: SM-T350
Location: USA
Wifi: Yes
Cellular: No
Data Provider: N/A
OS: Android
OS version: 5.0.2

2 things, I cannot choose my own world unless I go into the game and then hop worlds. If I try to go onto world select from the lobby, the game crashes. The second thing is every item in my invetory/bank that is 2 or more (has a number above it),is extremely blurry and I cannot see the amount of that item I have. Looked through all the settings in game and on my device, but nothing worked. This unfortunately makes it unplayable for me. Crashes are 1 thing, but I literally can't see anything stackable :/

Make Smite Free to Play. You already gave Free to Play prayer potions, now give them Smite.

19-Mar-2019 14:37:23

Crouble

Posts: 628 Steel Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy A5 (2017)
Model Number: SM-A520F
Location: Belgium
Wifi: yes
Cellular: 4G
Data Provider: Proximus
OS: Android 8.0.0
OS version: Samsung Experience 9

Playtime (Approx): None
At the time of the crash I was: The crashing and exiting the game started the day after I logged out east of the Dwarven Mine Northern entrance. The exact spot is an Elite Scroll direction digspot. Eversince the game launches, stuff starts to load, there's some movement, screen blacks out and the game is shut down.
Can it be reproduced?: Probably, yes

20-Mar-2019 16:41:11

Dec

2023

Tedariun64

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: kindle fire hd
Model Number: 8, 8th gen 2019
Location: montana,usa
Wifi: Yes, 5g and 3mbps wifi
Cellular: Wi-Fi only
Data Provider: n/a
OS: Android 6 3 0 1

Playtime (Approx): every 5 to 10 mins, sometimes multiple times in a row, some times within seconds. program minimizes and fully logs out, I Can get it back up by pressing the square and runescape will be black screened and reset like I just opened the app. I have tried standing closer to Wi-Fi source, switching networks, restarting tablet, changing graphics and tablet settings multiple ways, some worlds do worse sooner than others but all crash/ freeze. Afraid to uninstall and reinstall for fear it won't be available anymore.
Can it be reproduced?: Yes, every time, esp if I touch the screen

22-Mar-2019 10:12:59 - Last edited on 22-Mar-2019 10:14:20 by Tedariun64

Jul

2020

Top Archaa

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

Hello,

I have noticed when watching past beta videos of runescape mobile that you could have the inventory and ability bar (right) open at the same time.

Now this is not the case and makes higher level pvm much more difficult and has got me killed numerous times.

Will you be changing this so we have the option to have both inventory and ability bars open at the same time?

If so thankyou
If not, how so?

I know this is a specific question but would whole heartedly appreciate a reply.

Device name: sony xz premium
Model Number: G8141
Wifi: Yes
Cellular: No
Data Provider: N/A
OS: Android
OS version: 9

22-Mar-2019 22:27:57 - Last edited on 22-Mar-2019 22:34:13 by Top Archaa

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Reporting Mobile Issues