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Quick find code: 443-444-2-66087437

TeszRiddle

TeszRiddle

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Razer
Model Number: Razer Phone 1
Location: The Netherlands
Wifi: Yes
Cellular: 4G
Data Provider: KPN
O*:
OS version:

Playtime (Approx): 3 hours approx.
At the time of the crash I was: Mining in Mining Guild. Suddenly my game went incredibly dark. To the point of barely seeing anything in the dungeon. When going outside, it still was dark.
Can it be reproduced?: Yes

06-Mar-2019 10:52:43

Flame Rider

Flame Rider

Posts: 162 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Ulefone
Model Number: Armor 3T
Location: Brisbane, Australia
Wifi: Yes (But Using 4G)
Cellular: 4G
Data Provider: Think Mobile
OS: Android
OS version: 8.1

I am having a problem in Prifddinas whenever i try to click on the Ivy it ends up clicking and taking me somewhere else or it clicks on the spirit tree its really annoying and needs a bit of tweaking

06-Mar-2019 11:26:32

Narthex

Narthex

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Google Pixel 1
Model Number: G-2PW4200
Location: United Kingdom
Wifi: Yes
Cellular: 4G
Data Provider: EE
OS: Android
OS version: 9

Playtime: 1 minute
At the time of the crash I was: Pressing login after typing in my username / password, screen instantly turns black and the app closes
Can it be reproduced?: Yes - everytime

06-Mar-2019 11:33:03

BurnedUDown
Feb Member 2010

BurnedUDown

Posts: 172 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Google Pixel 3
Model Number: Pixel 3
Location: Belgium
Wifi: Yes
Cellular: Yes
Data Provider: Telenet
OS: Android
OS version: 9

Playtime (Approx): None
At the time of the crash I was: I tried booting up the Mobile app but it force rebooted my phone 3 times in a row.
Can it be reproduced?: Most likely yes.

06-Mar-2019 15:01:57

Mousti

Mousti

Posts: 62 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung A5
Model Number: A5 2017
Location: Belgium
Wifi: Not active
Cellular: 4G+
Data Provider: Telenet
OS: Android
OS version: 8.0.0

Playtime: 5min up to 60min

The app doesnt crash but i have a problem with my eliteclue scroll. I have the compass one where you need to follow the arrow but the arrow doesnt pop up when i read the clue.

06-Mar-2019 17:55:38

i wanna slap
Jul Member 2022

i wanna slap

Posts: 42 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Google Pixel 2 XL
Model Number: G011C
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: Verizon
OS: Android
OS version: 9

Playtime (Approx): Five to ten minutes
At the time of the crash I was: App did not crash, It developed issues with colors. I was attempting to use a bank chest at the player owned farm, minimized the app to get authenticator pin, and colors became "inverted" upon reopening.
Can it be reproduced?: Yes. Minimize app, open google authenticator, and reopen app.

I am not sure quite how to accurately describe the color issue so I will be linking a picture. Please note the map, chat, and inventory were not affected. Hopefully, this is allowed, as I am not too familiar with the forums, just would like to assist as much as I can with the beta :P



EDIT: As of now, it will do this almost any time the app is minimized/closed for more than a few seconds. Logging out and back in seems to fix the issue about 50% of the time.

06-Mar-2019 19:57:32 - Last edited on 08-Mar-2019 18:33:45 by i wanna slap

Quimlit

Quimlit

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Google Pixel 3 XL
Model Number: Google Pixel 3 XL
Location: United States
Wifi: Yes - Gigabit
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: 9

Playtime (Approx): 0 mins after login
At the time of the crash I was: I had just logged into the game with no issues. After the game loaded, my character was missing the model for her head and body. I tried opening the bank and several other windows but this did not correct the issue. I closed the app and re opened and my character model was back to normal. Attaching a screenshot so you can see.
Can it be reproduced?: Possibly

06-Mar-2019 23:00:35

MistaMurt
Jul Member 2022

MistaMurt

Posts: 19 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung-SM-G9
Model Number: SM-G900V
Location: CT, USA
Wifi:
Cellular: Verizon
Data Provider:
OS:
OS version: 6.0.1

Playtime (Approx): 0
At the time of the crash I was: Trying to download but like many am getting the device not compatible error.
Can it be reproduced?: yup

07-Mar-2019 03:36:13

Ranhallen
Mar Member 2023

Ranhallen

Posts: 54 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy J7
Model Number: SM-J700P
Location: United States
Wifi: Yes
Cellular: LTE
Data Provider: Boost
OS: Android Nougat
OS version: 7.1.1

Playtime (Approx): 0
At the time of the crash I was: Attempting to log in. The loading screen flashes world select them goes goes back to loading, freezes, refreshes, loads again, repeats a few times before giving me the error "too many logins from your address".
Can it be reproduced?: Yes, every time I loas the app.

07-Mar-2019 08:07:59

Immobilus

Immobilus

Posts: 6 Bronze Posts by user Forum Profile RuneMetrics Profile
This is a mobile issue\bug. Not a crash. During the Mourning's End Part I quest when you have to shoot the sheep with dye, the fire option is not available on the fixed device when I'm wielding it. I am on that part of the quest and have done everything properly. Please fix. Thanks

07-Mar-2019 14:26:07

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