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St0nedg0d

St0nedg0d

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: samsung S22
Model Number: SM-S901W
Location: Canada
Wifi: Yes
Cellular: 4g
Data Provider: Bell
OS: Android
OS version: One Ui 5.1

Playtime (Approx): 45 mins
At the time of the crash I was: running doing clues
Can it be reproduced?: Yes it happens atleast once per hour of gamelan

Game crashes routinely atleast once an hour on s22. Very frustrating. Lots of free space on my phone and updates all up to date.

22-May-2023 02:05:07

Kalon Logos

Kalon Logos

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S22+
Model Number: SM-S906U
Location: United States
Wifi: No
Cellular: 4G, 5G, 5G uw
Data Provider: Verizon
O*: Android
OS version: 12
One UI version: 5.1

Playtime (Approx): Varies
At the time of the crash I was: Moving in the overworld and loading a new map after extended activity in overworld. The more I move, especially back and forth, the quicker I can cause the crash. Does not happen in caves or while standing still.

Can it be reproduced?: Yes

Reproduce by running in a tight circle as fast as possible. One UI is reported to cause issues and crashes. There is no way to disable or uninstall the app.

25-May-2023 22:13:46 - Last edited on 25-May-2023 22:42:48 by Kalon Logos

Lowbacca11

Lowbacca11

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S22
Model Number: SM-s901u1
Location: FT. LAUD ,FL
Wifi: NO
Cellular: 4G LTE 5 BARS
Data Provider: METRO-PCS
OS: Android
OS version: 13.0

Playtime (Approx): 13 minutes
At the time of the crash I was: DOING ANYTHING LITERRALY WARBANDS GOT LOOT AND CRASHED LOST IT... SMITHING... MINING... RUNESPAN... RUNNNING FROM A ******... ANYTHING IT WAS OOD ON PIXEL 5 NEER CRASHED. COD AD FORTNITE DO NOT CRASH AT ALL. I ALREADY TRIED GAME BOOSTER AND PLUGIN AND ANYTHING. IT DOESNT EEN GET HOT!!
Can it be reproduced?: Yes

25-Jun-2023 06:49:39

jiiggoo
Jan Member 2024

jiiggoo

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: xiaomi poco f5 12/256 gb
Model Number: poco f5
Location: georgia
Wifi: yes
Cellular: +4g
Data Provider:
OS:android , MIUI
OS version: android 13 MIUI 14

Playtime (Approx): different
At the time of the crash I was:im playing RuneScape mobile and sometime but now often RuneScape mobile freezes but u hear RuneScape sounds and if u click somewhere u cant see but charecter actually moving . sometime happening in RuneScape mobile screen become black . You again hear sounds but cant see anything . Sometime when tping its totally glitches RuneScape textures and all that 3 time game crashes. Its happening only with RuneScape mobile and i got other devices and RuneScape mobile working fine . Im confused whats wrong. Tried reinstall game, its same issue. Tried change settings , same issue . After update its become worse.
Can it be reproduced?: Yes
Thank you!

02-Sep-2023 13:35:50 - Last edited on 02-Sep-2023 13:44:54 by jiiggoo

Shadowbenny
Jun Member 2020

Shadowbenny

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone 14
Model Number: DN2FKX5L2M
Location: Michigan USA
Wifi: yes
Cellular: 5G
Data Provider: T-Mobile
OS: iOS
OS version:iOS 17.0

Playtime (Approx): Immediate
At the time of the crash I was: trying to login
Can it be reproduced?: yes every time. I can login on my ipad. Logging in on my phone the client is stuck in an loop trying to connect to Jagex

22-Sep-2023 21:10:16

Shadowbenny
Jun Member 2020

Shadowbenny

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone 14
Model Number: DN2FKX5L2M
Location: Michigan USA
Wifi: yes
Cellular: 5G
Data Provider: T-Mobile
OS: iOS
OS version:iOS 17.0

Playtime (Approx): Immediate
At the time of the crash I was: trying to login
Can it be reproduced?: yes every time. It was fixed, now it is broken... again... I can login on my ipad. Logging in on my phone the client is stuck in an loop trying to connect to Jagex

04-Oct-2023 22:44:36 - Last edited on 04-Oct-2023 23:01:31 by Shadowbenny

FireEarth93
Mar Member 2023

FireEarth93

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S23 Ultra
Model Number: SM-S918W
Location: Canada
Wifi: Yes
Cellular: 5G I think
Data Provider: Fido
OS: Android
OS version: 14

Playtime (Approx): More than 1 hour 40 mins
At the time of the crash I was: The Mobile App crashed every 20-23mins. Only way I was able to calculate how long I was playing last night. Today, about 30mins, glitches out and then crashes on me

Can it be reproduced?: Yes, and hope so. I have had other apps have some issues with working with my new phone. A few apps have already told me "that the app is an older version and can't work on my device at this time"

10-Dec-2023 02:38:12

Un Bolivable
Oct Member 2023

Un Bolivable

Posts: 349 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: Redmagic Pro 9
Model Number: NX769J
Location: Canada
Wifi: Yes/No (tried both)
Cellular: 5G/4G LTE
Data Provider: Bell
OS: Android, Redmagic
OS version: Android 14, Redmagic 9.0

Playtime (Approx): Few seconds

At the time of the crash I was: Trying to log in

Can it be reproduced?: Yes. Every time I open the Runescape App, the screen flickers every half second and then crash after 2-3 seconds. I can tap on the login button if im fast enough, it lets me enter my credentials on the website part, but once we're back on the client, its almost instant crash. If im being extra lucky, I get to see the lobby screen for 1-2 seconds, but then proceed to crash before I could join in a world anyway. ~ 5.6B XP - Living the Ironman life now ~

05-Jan-2024 07:45:52

HeikkoJaakko
Mar Member 2018

HeikkoJaakko

Posts: 21 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: OnePlus 11 5G
Model Number: CP*2449
Location: Finland
Wifi: On wifi or not
Cellular: DNA
Data Provider: DNA
**: Oxygen OS
OS version: 14

Playtime (Approx): 1000
At the time of the crash I was: Doing everything
Can it be reproduced?: Yes

Game is crashing, flashing, clitching, freezing and lagging everyday. And no, it is not about the internet connection on my side as this is constant and I've occured these bugs and clitches even with steady cable connection. My last phone was OnePlus 8 pro and that had same problems. But it seems to be connection related thing because at the wilderness events it is crashing almost everytime.

12-Jan-2024 07:55:49 - Last edited on 12-Jan-2024 07:57:51 by HeikkoJaakko

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