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SinfulTed
Jan Member 2024

SinfulTed

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy s22
Model Number: SM-S901U
Location: USA
Wifi: no
Cellular: 5G+
Data Provider: at&t
OS: Android
OS version: 12

Playtime (Approx): 5-20 minutes
At the time of the crash I was: doing various skills, slayer, quests. This has been a reoccurring issue with freezes and crashing sence I noticed an update while the server outage occurred. It dont matter where I am or what I'm doing in-game, I either freeze or crash. Turned graphic settings all the way down, reinstalled the game, cleared caches, checked to make sure power save wasn't turned on, power cycled my phone, ran anti virus. Nothing has helped.
Can it be reproduced?: Yes

27-Nov-2022 21:13:11

Puu4
Sep Member 2005

Puu4

Posts: 3,023 Adamant Posts by user Forum Profile RuneMetrics Profile
The RuneScape Mobile app has become very bogged down since the week of October 17th which was over a month ago, and several players have posted similar if not the same issue. Is there a place where we can see if there are any updates to fixing this ongoing issue for RuneScape mobile? Mutinous Rcers |
Real runecrafters drink RC Cola


Cold Steele's Thread | Minigame Directory V5

29-Nov-2022 14:00:34 - Last edited on 29-Nov-2022 15:08:13 by Puu4

Puu4
Sep Member 2005

Puu4

Posts: 3,023 Adamant Posts by user Forum Profile RuneMetrics Profile
Well, Oct-18-2022 was my last post so I'm going to go ahead and make a new one since Android recently got updated from OS version 12 to 13.

Device name: Samsung Galaxy S22+
Model Number: SM-S906U
Location: United States
Wifi: Yes
Cellular: Yes
Data Provider: Verizon
O*: Android
OS version: 13

Playtime (Approx): RuneScape Mobile client seems to crash and close itself the longer you play. The usual crash time is about 15 minutes if going to multiple areas that require loading screens. The more loading screens that happen the faster the crash happens. If you are playing in a specific area for long periods of time without going to other areas, crashing is not an issue.

At the time of the crash I was: Completely elite clue scrolls.
Can it be reproduced?: Yes Mutinous Rcers |
Real runecrafters drink RC Cola


Cold Steele's Thread | Minigame Directory V5

07-Dec-2022 16:50:33

Vidaltus
Aug Member 2020

Vidaltus

Posts: 68 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung S22 Ultra
Model Number:SM-S908U
Location: United States
Wifi: Yes
Cellular: Yes
Data Provider: US Cellular
OS: Android
OS version: 13

Playtime (Approx): Not long
At the time of the crash I was: Standing in Falador between the lodestone and the Whire Knights' Castle. I was troubleshooting the lag and stuttering since the last update, attempting to get the game playable again (no settings helped the issue, even setting everything to minimum) .

Can it be reproduced?: It's a matter of time. I can't walk through even unpopulated areas without the framerate grinding to a halt, on minimum or maximum graphics settings, or anything in between. Horrible, especially since I do almost all of my playing on mobile.

08-Dec-2022 06:43:49

Goodgenie613

Goodgenie613

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name:galaxy a21s
Model Number:SM-A217F/DSN
Location: UK Birmingham
Wifi:500 MB
Cellular:Giffgaff
Data Provider: BT Wifi / Giffgaff celuar
OS:andriod
OS version:12

Playtime (Approx):15:30
At the time of the crash I was: preloading map on start up also I have had issues after a reinstall where it has crashed loading bank item icons. I have been able to get around this by closing my bank when some of the icons partially load and then reopen continuously until all icons are loaded. I have cleared cache several times and also uninstall and re installed the app I have also factory reset my phone only to be met with the same issues
Can it be reproduced?:yes

07-Feb-2023 16:48:15

Saidin
Jun Member 2007

Saidin

Posts: 2,624 Adamant Posts by user Forum Profile RuneMetrics Profile
Device name:Samsung Galaxy S23 Ultra
Model Number: SM-S918U1
Location: USA California
Wifi: Yes
Cellular: Yes
Data Provider: AT & T
OS: Android
OS version: Android 13

Playtime (Approx): 30 seconds to 5 minutes
At the time of the crash I was: Completing dailies. The app itself stays open but freezes until it logs me out. At this time Rs3 mobile is unplayable for me due to nonstop freezing/crashing.
Can it be reproduced?: Yes

27-Mar-2023 15:54:01

HatsuneM iku
May Member 2013

HatsuneM iku

Posts: 148 Iron Posts by user Forum Profile RuneMetrics Profile
HatsuneM iku said :
Device Name: Apple iPad Pro (12.9-inch) (3rd Generation)
Model Number:MTHX2LL/A (extra characters when tapped: A2014
Location: USA
WiFi: Yes
Cellular: Off (But on a tab listed on bottom, theres Cellular Data Number) I dont know if thats supposed to be the info about a Data Provider

OS: Apple (Unless it has to do with the Apple devices name, then Apple iPad Pro 12.9 inch, 3rd Generation
iPadOS Version: 16.5 Public Beta 3
This is a RuneScape 3 issue btw
Playtime: Last nightThis may be a graphics issue if not comparability issue (idk)The game let me see everything everywhere for like 4 to 5 mins before it all blacks out from ground objects to the sky, buildings and my characters wardrobe except my shadow is slightly grey Spinning the camera around will show objects and buildings geometry lines very slightlyNo icons or windows go blackSkilling and going anywhere is completely unaffected but more like everything is completely blackened Played RuneScape 2 when it came out a few days ago, that’s also when RuneScape Classic was still playable!

30-Apr-2023 20:17:50

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