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Customer Service Week
Quick find code: 294-295-318-65493845
Its Predator
said
:
Wish Jagex would restart the item recovery program they were trialing awhile back. Sadly shortly after the decided to pause it i was scammed by Purple Phat then my last 30m gps.. Had video evidence of the incident and all but Jagex said they cant use that as evidence because it can be altered.. =/ Came seconds from quitting but ran into a cool guy at the GE that talked me into staying. After a short break i started playing again. im back up to ~120m bank now. Still a long way to go to get all that hard earned gp back.(BOSSED FOR IT ALL with the exception of a few bonds) ****
If a mod would like to help me out that would be nice tho. *wink*wink*
Please see my post on page 2 of this thread which covers this
Mod Kelvin
Wish Jagex would restart the item recovery program they were trialing awhile back. Sadly shortly after the decided to pause it i was scammed by Purple Phat then my last 30m gps.. Had video evidence of the incident and all but Jagex said they cant use that as evidence because it can be altered.. =/ Came seconds from quitting but ran into a cool guy at the GE that talked me into staying. After a short break i started playing again. im back up to ~120m bank now. Still a long way to go to get all that hard earned gp back.(BOSSED FOR IT ALL with the exception of a few bonds) ****
If a mod would like to help me out that would be nice tho. *wink*wink*
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Jagex is Love
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Please see my post on page 2 of this thread which covers this
Mod Kelvin
Mod Kelvin
| Director of Player Experience | Jagex Charitable Giving
Need Help: Visit Our Support Centre
10-Oct-2014 10:38:24
Beaver
said
:
Hello,
Recently I sent in a ticket regarding a bound display name that was bound to someone's account and got in touch with Mod Blitz. Mod Blitz said if I can get the other play with the name I want to send in a ticket we could have the name unboudn. So I got the player, "Lucario" to ticket and confirm this was okay so the name was freed and Mod Jane p applied the name to my account.
I had the name "Pika**u" earlier this morning which was placed on my account by Mod Jane P, you can see this through my message inbox and then shortly after the name was removed from me for no reason, there was no explanation.
I'm not sure if there was a misunderstanding between some JMods or players but there was no explanation why it was removed from me. I had 100% full permission by both the original owner and Mod Jane P/Mod Blitz to have the name.
My previous name was 'Beaver" which freed up when Pika**u was force changed from me, I had plans to give Beaver to a friend for free as long as he paid for the bond for the name change.
I had no intentions on selling/getting rid of Pika**u ever, so I would like to know a little more what happened here and possibly have my name returned back to me.
It would be really appreciated if Pika**u could be put back onto my account. If not I would appreciate it if Beaver could at least be returned to me since it was opened up by mistake when Pika**u was force changed.
I believe there was a slight misunderstanding with someone which is why Pika**u was removed. I have went through plenty of contacting Mods and the original owner to make sure it was okay.
If this could be looked into I would really appreciate it,
Thanks.
Hello, Hello - A couple of our team are looking into this.
Mod Kelvin.
Hello,
Recently I sent in a ticket regarding a bound display name that was bound to someone's account and got in touch with Mod Blitz. Mod Blitz said if I can get the other play with the name I want to send in a ticket we could have the name unboudn. So I got the player, "Lucario" to ticket and confirm this was okay so the name was freed and Mod Jane p applied the name to my account.
I had the name "Pika**u" earlier this morning which was placed on my account by Mod Jane P, you can see this through my message inbox and then shortly after the name was removed from me for no reason, there was no explanation.
I'm not sure if there was a misunderstanding between some JMods or players but there was no explanation why it was removed from me. I had 100% full permission by both the original owner and Mod Jane P/Mod Blitz to have the name.
My previous name was 'Beaver" which freed up when Pika**u was force changed from me, I had plans to give Beaver to a friend for free as long as he paid for the bond for the name change.
I had no intentions on selling/getting rid of Pika**u ever, so I would like to know a little more what happened here and possibly have my name returned back to me.
It would be really appreciated if Pika**u could be put back onto my account. If not I would appreciate it if Beaver could at least be returned to me since it was opened up by mistake when Pika**u was force changed.
I believe there was a slight misunderstanding with someone which is why Pika**u was removed. I have went through plenty of contacting Mods and the original owner to make sure it was okay.
If this could be looked into I would really appreciate it,
Thanks.
Hello, Hello - A couple of our team are looking into this.
Mod Kelvin.
Mod Kelvin
| Director of Player Experience | Jagex Charitable Giving
Need Help: Visit Our Support Centre
10-Oct-2014 10:41:16
![[#CVH12K48I]](https://forums.rs/img/avatars/default.png)
@Mod Klevin (couldnt quote your post because of word limit.)
You Asked: "By the way, I’ve checked the inbox for this account, as well as for contacts from the emails associated with this account, but I can** see any tickets from you at all – are you talking about tickets from a different account or email?"
Dude hell yeah I have passion for Runescape! This game has held my attention longer than just about anything lol!!
But Yes. The offences are on my actual account Anoobass5 (Ingame; 'Pepper). I just created this account to try and reach you guys as well as my friends on my account Pepper.
Anyways, I am off to work. if I get home and can finally play Runescape again you guys better believe I am gonna be making a thank you thread in the compliments section
edit: AS OF 10/14 9AM PST. I AM STILL UNABLE TO USE MY ACCOUNT. Really really hope Mod Kelvin makes his way back to this thread. :fingers crossed:
--Pepper
You Asked: "By the way, I’ve checked the inbox for this account, as well as for contacts from the emails associated with this account, but I can** see any tickets from you at all – are you talking about tickets from a different account or email?"
Dude hell yeah I have passion for Runescape! This game has held my attention longer than just about anything lol!!
But Yes. The offences are on my actual account Anoobass5 (Ingame; 'Pepper). I just created this account to try and reach you guys as well as my friends on my account Pepper.
Anyways, I am off to work. if I get home and can finally play Runescape again you guys better believe I am gonna be making a thank you thread in the compliments section
edit: AS OF 10/14 9AM PST. I AM STILL UNABLE TO USE MY ACCOUNT. Really really hope Mod Kelvin makes his way back to this thread. :fingers crossed:
--Pepper
10-Oct-2014 13:14:56 - Last edited on 11-Oct-2014 16:58:21 by [#CVH12K48I]
I didn't even know a Customer Service Week existed, lol
Thanks to the CS team for there hard and great work !!
Thanks to the CS team for there hard and great work !!
10-Oct-2014 21:13:37
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