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Too many login attempts

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Dilbert2001
Jun Member 2006

Dilbert2001

Posts: 30,168 Sapphire Posts by user Forum Profile RuneMetrics Profile
@LovveL

My motive is extremely cleared and mentioned many times in this thread. It is the same motive Jagex told us why OSRS and then later Jagex said they have to tighten the login and world hopping restrictions, and to inform players what they should and should not do regarding login attempts and world hopping.

I am bringing out the OSRS news on the rule breaking part because a certain user repeatedly complained Jagex has no communication on it, which is just not true. I am showing him and everybody the exact communication from Jagex that he or they missed.

As for whoever think they have login issues but are not involved in the world hopping attacks, as I mentioned many times already, I have no comment on it and can't speak for Jagex obviously, so you are asking the wrong person. You should ask Jagex rather.

21-Aug-2020 03:03:39

Recolorscape
Jul Member 2015

Recolorscape

Posts: 3,604 Adamant Posts by user Forum Profile RuneMetrics Profile
I saw my name mentioned here. So I will point out a few things(mainly addressing dilbert):

1) I stopped posting on the forums because there has been no new solutions since my post. No point repeating myself when the general suggestion has remained the same over the past few months.Does not mean my problem has subsided. I play less now.

You suggest that people can just cancel subscriptions. This is not a solution. DXP weekend clearly showed more people having this issue (or at least the reports increased by a significant %), so Jagex needs to address this issue. If this is indeed a security feature (which I call BS on as Jagex have lied in the past) , they need to change it to allow legitimate p[ayers to login.

You also pointed out that someone else might have used our IPs to login. I have verified with my ISP on multiple occasions, no such occurrences have happened.

2) You assume that this issue is triggered by hopping worlds. What if I told you I have faced this issue when logging in for the first time, when I trying to hop worlds ONCE? Or that I have gotten kicked out of the game randomly and not been able to login right after? And I know at least 2 other people who faced the same issue?

The problem is not necessarily with Jagex's security system, but that they are not helping players even after contacting them? You continue to suggest that we contact them individually, I have done so at least 5 times on various platforms with conflicting responses from Jagex Support that have done nothing to alleviate my issue.

3) I have followed all of Jagex's suggestions on what to do/what not to do once I get this bug ( Yes I will call it a bug), so please stop assuming that we are hopping too many times that is why this issue is happening. It isn't as simple, considering I have gotten kicked out of game for trying to hop ONCE.

Jagex need to own up to the fact that their security measure is locking out legit players and they need to act on it.

21-Aug-2020 05:43:13 - Last edited on 21-Aug-2020 06:06:03 by Recolorscape

Recolorscape
Jul Member 2015

Recolorscape

Posts: 3,604 Adamant Posts by user Forum Profile RuneMetrics Profile
As for whoever think they have login issues but are not involved in the world hopping attacks, as I mentioned many times already, I have no comment on it and can't speak for Jagex obviously, so you are asking the wrong person. You should ask Jagex rather.[/quote]

What exactly do we want to ask Jagex? That why players are receiving conflicting responses from their support? Why, despite them knowing that many legit players are being impacted (even if it admittedly is a small %) , they can't at least communicate clearly what's going on? Why there have been no new suggestions from Jagex in these months as to what to do, seeing that their current suggestions clearly are useless and don't help at all?

The problem has progressed beyond Mod Lyon's post, which was a while ago. The increased frequency of reports during DXP attest to that. At this point of time, all I ask Jagex is to just clearly state what they are intending to do. If the security system must stay ( which I understand that it may need to), then they should communicate regarding it. That way at least players will know whether they want to stick around or find something different.

21-Aug-2020 06:00:21

Stoat King

Stoat King

Posts: 5,075 Rune Posts by user Forum Profile RuneMetrics Profile
A 'feature' that prevents paying customers from accessing the service they are paying for is a bug. I don't even want to know what mental gymnastics are involved in suggesting otherwise.
It is the worst kind of sophistry.
If anyone is unclear, look up the definition of 'bug'.
This is neither ambiguous nor in any way complicated.

21-Aug-2020 07:57:32

LovveL
Mar Member 2013

LovveL

Posts: 5,894 Rune Posts by user Forum Profile RuneMetrics Profile
Read your reply, Dilbert, but I've decided to let it slide and not respond.
The reason for that is simple (I am too pissed to be constructive). First thing I did after turning on my computer this afternoon was trying to login, but as usual (every other day) I can't login. "Too many login attempts bla bla bla" I guess I should have typed my password in with my toes, that might have helped, or maybe I should have NOT tried to login, perhaps that would have helped too! Rank #56 Overall. 8000/1****? Hard caskets stacked. 7000/8****? Elite caskets stacked.
31/37 boss logs completed - Ultimate Slayer achieved
Would you trust a Price-checking service that has bots running in W2 advertising themselves constantly? I wouldn't!

21-Aug-2020 11:55:52

MsEvilVynes
Dec Member 2019

MsEvilVynes

Posts: 755 Gold Posts by user Forum Profile RuneMetrics Profile
ONCE AGAIN >>>>> I cannot log in... ONCE AGAIN>>>>> I am plagued with the (insert vulgar words here) tooo many (insert a huge long line of vulgar words and triple it here) log in attempts .... I closed out my game at around 1:30 am eastern time ... Tried to log in at 7:15 am eastern time and got this (insert vulgar words here) message again ... I gave up on reading all the BS comments that have been posted here since my last "log in BUG issue" it is nothing but people bickering about he said she said .. NONE of the stupid lame-assed "solutions/work arounds" work .. I have sent in over 15 (insert vulgar words here) support tickets for this issue .... NOT ONCE have I ever received a (insert vulgar words here) response .... no matter how (insert vulgar words here) stupid their response would be ... It would still be nice to be (insert vulgar words here) acknowledged
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21-Aug-2020 12:48:55 - Last edited on 21-Aug-2020 12:52:24 by MsEvilVynes

MsEvilVynes
Dec Member 2019

MsEvilVynes

Posts: 755 Gold Posts by user Forum Profile RuneMetrics Profile
Stoat King said :
A 'feature' that prevents paying customers from accessing the service they are paying for is a bug. I don't even want to know what mental gymnastics are involved in suggesting otherwise.
It is the worst kind of sophistry.
If anyone is unclear, look up the definition of 'bug'.
This is neither ambiguous nor in any way complicated.


I agree 100%
I also feel f2p or p2p should both be compensated .. we know for a FACT this bug is not on our end ... Maybe instead of worrying about new "game content" they should worry about fixing this .. after all what's the point of game updates when most of us here can't even (insert vulgar words here) play
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21-Aug-2020 13:07:11

MsEvilVynes
Dec Member 2019

MsEvilVynes

Posts: 755 Gold Posts by user Forum Profile RuneMetrics Profile
Dilbert2001 said :
@everybody who wants answers... who wants the truth...

We can't handle the truth! We Scapers live in a world that has toxic players, and those toxic bad apples have to be guarded by Jmods with Security Features. Who's going to do it? You? Me Dilbert2001? Jagex has a greater responsibility than you can fathom. You weep for a few players who hop worlds a few more times and you blame Jagex. You have the luxury of not knowing the login server attackers but you can't now as I unveiled the plain truth - the login server attackers.

While not perfect for inconveniencing a few innocent players who accidentally hopped worlds too many times, Jagex actually saved our beloved games by locking out plenty of true attackers.

I don't hop worlds excessively ... I usually hop worlds 1 time a day and that's to go to traveling merch .... WORLD HOPPING HAS NOTHING TO DO WITH MY ISSUE .... You clearly have no (insert vulgar words here) clue and clearly DO NOT READ (or maybe you just have comprehension issues) what people are actually saying ... As for Jagex's "greater responsibility" ... their responsibility IS TO THEIR CUSTOMERS ... whether they p2p or not ...
I dunno if you just like posting to make yourself look smart or what .. but you are FAILING miserably!!!!
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21-Aug-2020 13:25:53

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