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04-Sep-2020 01:10:59
Forums
Local Moderation - thePurpose?
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@Dilbert2001: I'm fully aware of that post. Please re-read S Palpatine's post on Page 4, Post #9. S Palpatine was referring to
Forum Moderators
when he made the comment that I quoted above. The job listings that you shared refer to Community Managers, something that wasn't mentioned on the quote above and something unrelated to Forum Moderators.
Furthermore, please re-read S Palpatine's post on Page 5, Post #6. Again, the player is referencing Forum Moderators and NEVER Jagex Moderators/Community Managers/Local Moderators.
Mr Brushie said :
But this is a
Consider if I was a
Thanks
.
Furthermore, please re-read S Palpatine's post on Page 5, Post #6. Again, the player is referencing Forum Moderators and NEVER Jagex Moderators/Community Managers/Local Moderators.
Mr Brushie said :
But this is a
forum
for an online game, so surely knowledge of the game is required to effectively moderate. Any fool can put a padlock on a thread and go "SPAM! CUT IT OUT OR I BAN YOUUUU!". But to know whether said thread is legitimate or not takes a modicum of game knowledge.
Consider if I was a
moderator of a forum
about Death Stars Ferrari Testarossas.
Thanks
.
04-Sep-2020 17:25:15 - Last edited on 04-Sep-2020 17:32:46 by Mrs Ana
@Dilbert2001:
Please realize that what you shared refers to Community Managers and that's all right; however, S Palpatine's opinion was about
I'm not disputing what you are saying and it's fine to share something of that magnitude; however, it's irrelevant due to the fact that S Palpatine's comment was about
I have shown you tangible proof that the comment was made about
.
Please realize that what you shared refers to Community Managers and that's all right; however, S Palpatine's opinion was about
Forum Moderators
not having enough knowledge about the game prior to being selected for the role. I'm confused and unsure why you'd mention the requirements of becoming a Community Manager when that was never mentioned by S Palpatine. Community Managers may have all the abilities that Forum Moderators possess, but it isn't the same the other way around.
I'm not disputing what you are saying and it's fine to share something of that magnitude; however, it's irrelevant due to the fact that S Palpatine's comment was about
FORUM MODERATORS
and NOT
COMMUNITY MANAGERS/JAGEX MODERATORS/LOCAL MODERATORS
.
I have shown you tangible proof that the comment was made about
Forum Moderators
, but you still continue to mention Community Managers and that's cool. Anyway, thanks for the conversation
.
04-Sep-2020 17:36:07 - Last edited on 04-Sep-2020 17:38:44 by Mrs Ana
To take over from Nick here, I'd first like to echo his sentiment that I'm happy to see this thread. It's been a great way to openly discuss who we LMods are with you guys and give you some proper answers, and I'm going to continue in that vein.
To those worried about moderator experience with the game, as Nick said, FMods are FMods with their own varying levels of experience in-game, and they all work together to make calls if, by some circumstance, they're unsure of a specific case due to lacking experience with game content. I'm sure those instances do happen, but the FMods are caring, smart folks with a ton of experience under their belts, and they always try to do their best on any given call, whatever it might be.
When it comes to LMods, I'll tell you what I've seen of the hiring process and how important game experience seems to be. We work for a company that offers various support-based work for video games, which includes CM. In some games and with other companies, of course, there's a chance that people with no experience with the game apply and get hired, only to demonstrate why that lacking knowledge is bad in front of the community later. For us, though, that's probably not the case in most instances.
I say this because in my case, I had to apply for the position internally, and several questions on the application were about Runescape experience. It was even mandatory for me to provide my main account's RSN, so that Jagex could confirm my experience. Sure, there might be problems basing perceived experience on account specifics, but it's also a way to ensure that you're still active in the game, at the very least, and I'm sure there was a bunch of extra vetting on Jagex's end that I'm not even aware of. Personally, I've been playing for over 15 years, and here I am, working with the community for the game that's been a constant in my life more than any other.
To those worried about moderator experience with the game, as Nick said, FMods are FMods with their own varying levels of experience in-game, and they all work together to make calls if, by some circumstance, they're unsure of a specific case due to lacking experience with game content. I'm sure those instances do happen, but the FMods are caring, smart folks with a ton of experience under their belts, and they always try to do their best on any given call, whatever it might be.
When it comes to LMods, I'll tell you what I've seen of the hiring process and how important game experience seems to be. We work for a company that offers various support-based work for video games, which includes CM. In some games and with other companies, of course, there's a chance that people with no experience with the game apply and get hired, only to demonstrate why that lacking knowledge is bad in front of the community later. For us, though, that's probably not the case in most instances.
I say this because in my case, I had to apply for the position internally, and several questions on the application were about Runescape experience. It was even mandatory for me to provide my main account's RSN, so that Jagex could confirm my experience. Sure, there might be problems basing perceived experience on account specifics, but it's also a way to ensure that you're still active in the game, at the very least, and I'm sure there was a bunch of extra vetting on Jagex's end that I'm not even aware of. Personally, I've been playing for over 15 years, and here I am, working with the community for the game that's been a constant in my life more than any other.
04-Sep-2020 17:40:36
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