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Mcmagic01

Mcmagic01

Posts: 18 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S7 Edge
Model Number: SM-G935F
Location: Lithuania
Wifi: Yes
Cellular: LTE
Data Provider: Telia (roaming in Netherlands KPN)
OS: Android
OS version: 8.0.0

Playtime (Approx): 2s
It's not a crash sortof... i cannot log in using username, that is my only loggin option.
It says that i have bad connection or no internet at all. If i try to connect using gmail it runs just fine and offers me to create a new acc.
Can it be reproduced?: Yes

04-Dec-2021 00:06:36

Sora 62
Oct Member 2022

Sora 62

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S20 FE
Location: USA
Wifi: YES
Cellular: NO
Data Provider: Cricket
OS: Android
OS Version: Android 11

Playtime (Approx): 0:00:00
At the time of the crash I was: Was not a crash. When on wifi I am able to load up the game just fine and play it. When I am on my 5G compatible phone, on my 5G data, the game force closes without even loading anything. Yellow bar starts loading and game closes. Has been happening since the second to last update.
Can it be reproduced?: Absolutely. Don't use wifi and try to load up the game on the specified device.

06-Dec-2021 19:28:59 - Last edited on 06-Dec-2021 19:41:54 by Sora 62

OTC
Dec Member 2019

OTC

Posts: 146 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: LG G8X ThinQ
Model Number: LM-G850QM
Location: United States
Wifi: yes
Cellular: yes (tried both)
Data Provider: verizon
O*: Android
OS version: Android11

Playtime (Approx): 0-5 mins
I'll be able to log in and play for a few mins, then the app crashes
At the time of the crash I was: Skilling
Can it be reproduced?: Yes

08-Dec-2021 03:26:25

Mayo Fries

Mayo Fries

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile
Copy & paste into your post, and then complete as per the example above.


Device name: IPhone
Model Number: 12
Location: USA currently Colorado
Wifi: none
Cellular: 5G
Data Provider: AT&T
OS: not sure what that is
OS version: 14.8

Playtime I was in the varrock bank maybe 30 secs like 12 hrs ago.
At the time of the crash I was setting in the bank than it logged me & keeps saying server busy or you are still logged or servers busy & won’t log me in. Made a new character it crashed mid tutorial island saying same thing.

Can it be reproduced?: No Ideal if happening to others; but I’m report it cause it just happened outta the blue.

08-Dec-2021 04:27:10 - Last edited on 08-Dec-2021 04:31:59 by Mayo Fries

Hiitsnick
Apr Member 2014

Hiitsnick

Posts: 14 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung
Model Number: Galaxy s21
Location: Columbus ohio
Wifi: bresco broadband
Cellular:
Data Provider: boost
OS:
OS version: android version 12

Playtime (Approx):0
At the time of the crash I was: trying to login
Can it be reproduced?: Yes

Old-school RuneScape has encountered a problem, your client needs updating opening the store page...
My app is up to date?

09-Dec-2021 14:38:29

Hiitsnick
Apr Member 2014

Hiitsnick

Posts: 14 Bronze Posts by user Forum Profile RuneMetrics Profile
Hiitsnick said :
Device name: Samsung
Model Number: Galaxy s21
Location: Columbus ohio
Wifi: bresco broadband
Cellular:
Data Provider: boost
OS:
OS version: android version 12

Playtime (Approx):0
At the time of the crash I was: trying to login
Can it be reproduced?: Yes

Old-school RuneScape has encountered a problem, your client needs updating opening the store page...
My app is up to date?

Update now available/ problem fixed!!

09-Dec-2021 15:00:48

DoctaScoop

DoctaScoop

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy Note 10+
Model Number: SM-N960U
Location: United States West Coast
Wifi: Yes, gigabit
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: 10

World Queue does not work. It places me in queue, quickly goes to position 1, and then does not ever do anything and stays in position 1 indefinitely. It never logs me in to the world on any world (usually W84).

01-Jan-2022 17:40:56

I takenobull
Nov Member 2022

I takenobull

Posts: 1,221 Mithril Posts by user Forum Profile RuneMetrics Profile
Looks like I've been having the exact same problem.
Most every time when I haven't been playing for a while and I log in I cannot access any world until I close the game sometimes numerous times this happens until I can get into the game.

10-Jan-2022 00:22:49

Auroah
Feb Member 2017

Auroah

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung galaxy s22 ultra
Model Number: SM-908B/DS
Location: The Netherlands
Wifi: Yes
Cellular: 5G
Data Provider: Tele2
OS: Android
OS version: 12
Version ONE UI: 4.1

Playtime (Approx): 0
At the time of the crash I was: Just opening the application.
After I open it the loading bar glitches at 100% and start flickering.
Deleting the cache and/or data doesn't work. Reinstall doesn't work either.
After deleting all it ask for permission to download the 3.9GB and then it goes black and nothing happens.


Can it be reproduced?: Yes, by opening the application.

21-Feb-2022 22:21:02

kingjimmy10
Jun Member 2021

kingjimmy10

Posts: 40 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung S22 Ultra
Model Number:
Location: England
Wifi: yes
Cellular: yes
Data Provider: EE
OS: ANDROID
OS version: 12

Playtime (Approx): 0
At the time of the crash I was: 0
Can it be reproduced?: YES

Load bar on the main screen gets to 100% and then just flickers.

Had no problem with my old Galaxy S9 But the new S22 won't go past the loading screen to install the additional data. Tried all the usual, restart, hard restart, uninstall and reinstall, clear data, clear cache, WiFi, 5g etc.

24-Feb-2022 18:20:58 - Last edited on 24-Feb-2022 18:22:02 by kingjimmy10

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