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Rayequin

Rayequin

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello there, my name is Brandon and have been a loyal player for around 12 years. Recently, I have been working on a skiller on RS3(Skuoiy - skippybrando@hotmail.***) and was well on my way to 99 mining. I saw the RS3 mobile app had come out and i was super pumped! I downloaded it 2 days ago and spent the past 2 days afk mining banite in the wildy while at work(don't tell my boss). I logged in at home yesterday to continue the mine grind while I played some other games. I bought $20 worth of keys for some bonus XP and headed back to the wildy. An hour later my account crashed and on relog was given the notification that my account had been banned for major macroing. I was confused and devastated. I'm afraid there is an issue between the app and the bot detection system. I can't even appeal this wrongful ban which upsets me the most. I don't know if I will return to Runescape after this. It has been my childhood game and I feel like I've been cheated out of the money I've spent on this account and all my time and effort. I've never cheated before. Ever. I don't know if you can help me or not, but everything was fine until i spent 2 days afking on the app. Thought I'd let you know.

Have a great day.

14-Nov-2019 12:30:07

Rayequin

Rayequin

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello there, my name is Brandon and have been a loyal player for around 12 years. Recently, I have been working on a skiller on RS3(Skuoiy - skippybrando@hotmail.***) and was well on my way to 99 mining. I saw the RS3 mobile app had come out and i was super pumped! I downloaded it 2 days ago and spent the past 2 days afk mining banite in the wildy while at work(don't tell my boss). I logged in at home yesterday to continue the mine grind while I played some other games. I bought $20 worth of keys for some bonus XP and headed back to the wildy. An hour later my account crashed and on relog was given the notification that my account had been banned for major macroing. I was confused and devastated. I'm afraid there is an issue between the app and the bot detection system. I can't even appeal this wrongful ban which upsets me the most. I don't know if I will return to Runescape after this. It has been my childhood game and I feel like I've been cheated out of the money I've spent on this account and all my time and effort. I've never cheated before. Ever. I don't know if you can help me or not, but everything was fine until i spent 2 days afking on the app. Thought I'd let you know.

Have a great day.

14-Nov-2019 12:30:43

V1N1G0D

V1N1G0D

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
My game is crashing everytime I try to open the bank, sometime its crashe when I try to open other interfaces too (like player owned ports/farms, treasure trails, the track map at haunted mines). Tried to restart**** install, clean cache, clean datas... nothing solve it. 😰 it started to occur after DXP (grateful that I could enjoy the DXP).
Also I can report that at the PICES OF HATE quest I cant controll Baron von Hattenkrapper

30-Nov-2019 13:28:57

MamaNikaila

MamaNikaila

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: LG Aristo 3
Model Number: not sure
Location: Michigan, USA
Wifi: no
Cellular: 4g
Data Provider: Metro PCS (T Mobile network)
OS: Android
OS version: 9.0

Playtime (Approx): 0
At the time of the crash I was: Trying to load the app for the first time after upgrading from android 8.0 to android 9.0. The app is just a black screen.
Can it be reproduced?: yes

30-Nov-2019 22:33:21

ringofgodz

ringofgodz

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Moto E4
Model Number:
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: at&t
OS: Android
OS version: 7.1.1

I'm not getting disconnected I just can not connect most of the time won't get past checking for updates due to failure to connect to server. Yes I have tried multiple devices Android/iOS mobile data and WiFi I bought membership and it's been happening sense. I was patient but getting frustrating don't get much time to play games due to work and this is the only thing I play. I'm a very loyal player just want an update of what's happening

07-Dec-2019 18:00:42

Jellopieman3

Jellopieman3

Posts: 91 Iron Posts by user Forum Profile RuneMetrics Profile
Galaxy j2
Mobil data metro PCS
Up to date android version


You fixed most of the bug from the original mobile after the update that you rolled out with. Especially the alkharid load stone crash , I applaud you all and the historic achievement you have made.

Ok the bug is something that occurred in the pre current Mobil version.

It happened on a different phone a galaxy j3 prime as well

.. try and open a clue scroll with a treasure map
Instant client crash.

Thank you all so much for bringing runescape to my phone ily all tysm yall pwn ftw!!!!!

-Jellopieman3

12-Dec-2019 04:09:07

J-Guy
Feb Member 2016

J-Guy

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile
Device: Samsung Galaxy Note 9
Model #: SM-N960U
Location: United States
WiFi: Yes
Cellular: 4G/LTE
Provider:AT&T
OS: Android
OS Version: 9

Small bug, game freezes up when I swipe over to a different tab or click an in game web link. Don't really have to do it but mildly annoying when I want to look up something online or check an email or something while playing

14-Dec-2019 05:39:06

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