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Devilspirit5
Jun Member 2016

Devilspirit5

Posts: 101 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S7
Model Number: SM-G930W8
Location: Western Canada + USA
Wifi: Yes
Cellular: LTE
Data Provider: Bell
OS: android
OS version: 7.0

I have also been having the banking-crash issue as described in recent posts above. Appears to be the most pronounced loading larger bank tabs but also on the furnace/smelting interface. The crash occurs consistently across wifi, hotspot, and cellular networks alike. Mobile performance otherwise appears to behave normally until banking is required. Believe I first noticed this after the most recent update earlier in the week.

Hope this helps!

22-Aug-2019 06:21:48

antipastori
Jun Member 2023

antipastori

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S9 plus
Model Number: SM-G965F***NEE
Location: Finland
Wifi: yes
Cellular: 4G Vo LTE1
Data Provider: Telia
OS: Android
OS version: 8.0 oreo

Playtime: 0m ->
Banking anytime will cause a client crash everytime.

22-Aug-2019 07:59:46

Sir Rengar

Sir Rengar

Posts: 1,826 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung
Model Number: SM-G960F
Location: Netherlands
Wifi: No
Cellular: 4G
Data Provider: T-mobile
OS: Android
OS version: Pie: Versions 9.0 -

Playtime (Approx):
Approx 5 minutes. I was playing, while banking / going to the crafting menu, the game crashed. I try to start up and to the same, the same happened.

22-Aug-2019 08:06:51

Vandingo88
Nov Member 2023

Vandingo88

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy Note 9
Location: UK
Wifi: yes
Cellular: yes
Data Provider: O2
OS: Android

Playtime. Any
Bank crashes about 80 percent of the time i try to open it. I also used the relekka lodestone and ended up in the wilderness with Relekka NPCs (black unicorns). Logging out and in fixed the 2nd problem.

22-Aug-2019 08:19:25

Alex Undeath
May Member 2019

Alex Undeath

Posts: 3,960 Adamant Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy J3 Orbit
Model Number: SM-S367VL
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: Straighttalk
OS: Android
OS version: S367VL.04 (This is what the hardware version reads)

I've updated the game today, cleared cache on the game, and rebooted phone. The bank still keeps crashing for me.

Luckily I am still able to fish and do other non-banking skills on mobile as long as I don't use any bank interfaces. It appears to be fixed for some people. It may be that I don't have the latest galaxy phone. The game itself runs great on the phone though. It doesn't look pixelated or anything.

Guess I'll be upgrading my phone soon.
:]
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22-Aug-2019 21:56:55 - Last edited on 22-Aug-2019 22:14:04 by Alex Undeath

Flameruin410

Flameruin410

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device - Moto G7 Optimo
Data provider - Straight Talk
Location - US
Network - Cellular 4G LTE
Model - XT1952DL
OS - Android 9.0

It gives me option to update in play store but every time I try to it gives me "error retrieving information from server " error DF BA AH 01.

23-Aug-2019 06:02:46 - Last edited on 23-Aug-2019 06:10:31 by Flameruin410

Mr MtnMan
May Member 2020

Mr MtnMan

Posts: 2,238 Mithril Posts by user Forum Profile RuneMetrics Profile
Tried 4 times to get into my bank and each time it force closed the app. Also the keyboard constantly opens which causes me to misclick. This was all within the first 2 mins of playing. ~Skillers Nexus Clan w58~
Info For RS Mobile test:
Device name: LG G Pad F2 8.0, Model Number LG-LK460 Location: USA, Wifi: Yes , Cellular: 4g/3g, Data Provider: Sprint , OS: Android, OS version: 7.1.1

23-Aug-2019 19:42:58

Jasonato
Sep Member 2017

Jasonato

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Galaxy J7 Star
Model Number: SM-J737T1
Location: Los Angeles, California
Wifi:
Cellular: 4G
Data Provider: Metro PCS
OS: Android
OS version: Android 8.0.0

Playtime (Approx): 8/23/2019: 5 minutes
At the time of the crash I was:
I had not been playing RS3 Mobile as much as when it came out because the crash still persists from opening up the bank, and the Equipment Tab even after the last 2 updates a few days ago. All of the tabs worked fine, but it now its only the Bank, and the Equipment tab that seemed to be causing the problems.
Im not sure if it had something to do with the item sprites loading on-screen or a bug that made it crash. I hope something can be fixed soon on the Android version that im playing on
Can it be reproduced?: Yes

24-Aug-2019 04:23:22

Sasice

Sasice

Posts: 58 Iron Posts by user Forum Profile RuneMetrics Profile
Device name:Samsung galaxy j3
Model Number:
Location: UK
Wifi:
Cellular: we
Data Provider: we
OS:
OS version:

Playtime (Approx):any
At the time of the crash I was :o pening a bank
Can it be reproduced?:every time I try and open the bank interface, tried with full and empty inventory, and on each bank screen still crashes every time

24-Aug-2019 14:28:08

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