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Quick find code: 429-430-5-65982982

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SirTarren
Jan Member 2023

SirTarren

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Google Pixel 3
Model Number: G013A
Location: USA
Wifi: Yes
Cellular: LTE - do not use though
Data Provider: AT&T
OS: Android
OS version: 12

Playtime (Approx): 5 minutes
At the time of the crash I was: woodcutting, but this has happened over a variety of skills
Can it be reproduced?: Yes, game is crashing consistently at around 5 minutes, regardless of intensity (can be fighting/skilling or just standing still).

06-Feb-2023 15:53:06

Mela_Bertie
Nov Member 2022

Mela_Bertie

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPad mini 6th Gen
Model Number: MK7R3B/A
Location: Malta
Wifi: Yes (5GHz & 2.4GHz)
Cellular: Yes - Tethered to iPhone SE 2nd Gen
Data Provider: Epic (previously Vodafone in Malta)
OS: iPadOS
OS version: 16.3 (20D47)

Playtime (Approx): Varies - shortest duration was under a minute after login
At the time of the crash I was: Various activities - fletching, theiving, farming, messaging clan, etc.
Can it be reproduced?: Yes - it keeps happening repeatedly. Could provide a screen recording if needed. Get a connection lost message, then log out, able to log straight back in.

I've tested this on wifi and cellular and have issue with both methods. Playing on my Mac via same wifi network has no issues.

Hard reset my iPad and reset router/modem, still experiencing issue on iPad

08-Feb-2023 21:48:54

Emperor Btw
Sep Member 2022

Emperor Btw

Posts: 152 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung galaxy a21 also did it on galaxy s10e
Model Number: N/A
Location: indiana
Wifi: only loads with wifi on
Cellular: cricket wireless
Data Provider:Cricket wireless
OS: android
OS version: up to date

Playtime (Approx): can't load mobile app without wifi
At the time of the crash I was: won't load without wifi
Can it be reproduced?: yes

Cheers, EMP

11-May-2023 01:23:42

Helbovie
Nov Member 2020

Helbovie

Posts: 373 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone 14 Pro Max
Model Number: MQ8R3LL/A
Location: USA - Est
Wifi: Yes, Bloom Broadband
Cellular: Verizon
Data Provider: Verizon
O*: iOS
OS version: 16.4.1 (a)

Playtime (Approx): Varies
At the time of the crash I was: Teleporting/moving between map levels
Can it be reproduced?: yes. At random, when I teleport or move up ladders, stairs, etc, the app will crash and keep me logged in for a short bit so I cannot get back on. App stays open but boots me to Home Screen and have to reload the game

18-May-2023 17:01:19

Kisame3tailz
Oct Member 2023

Kisame3tailz

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: IPad Gen9
Model Number: MK2K3LL/A
Location: US East Coast
Wifi: Yes
Cellular: No
Data Provider: Xfinity
OS: IOS
OS version: 16.5

Playtime (Approx):10mins
At the time of the crash I was: Tombs of Amascut
Can it be reproduced?: Constantly crashing during TOA, and as of today crashing at Gauntlet. It’s crashing about 50% of the time, yes it can be reproduced often.

20-May-2023 18:26:23

Ribbiez
Oct Member 2019

Ribbiez

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPad Air 2
Model Number: MGHX2NF/A
Location: Belgium
WiFi: yes, but was disabled at time of crashes
Cellular: 4G
Data Probider: Proximus
OS: iOs
Os version: 15.7.5

Playtime (Approx): 10 minutes
At the time of the crash I was: just playing GOTR.
Can it be reproduced?: I had it every 2 gotr runs, so I guess yes

21-May-2023 10:49:24

DlSTURB3D
Jan Member 2023

DlSTURB3D

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone 13
Model Number: MNGK3B/A
Location: England
Wifi: Yes
Cellular: No
Data Provider: Vodafone
OS: iOS
OS version: 16.5

Playtime (Approx): 20 mins or so
At the time of the crash I was: Trying to learn the gauntlet but it appears the last mobile update has made the client laggy, blurry inventory icons, and crashes every so often, unable to do anything.
Can it be reproduced?: Yes, just by playing the game and then proceeding to waste my time as usual.

21-May-2023 16:04:16 - Last edited on 21-May-2023 16:04:56 by DlSTURB3D

Morty C-137
Mar Member 2024

Morty C-137

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Google Pixel 6
Model Number: G9S9B
Location: US
Wifi: Yes
Cellular: 5g
Data Provider: at&t
OS: android
OS version: 13

Playtime (Approx): 25 mins
At the time of the crash I was: prifddinas agility
Can it be reproduced?: Yes happens with wifi on and off. Timed both disconnects 25mins, besides agility it happens at toa as well.

22-May-2023 01:58:44 - Last edited on 22-May-2023 01:59:34 by Morty C-137

Hannie Rose
Jan Member 2019

Hannie Rose

Posts: 30 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPad Pro 9.7 inch
Model Number: MM172B/A
Location: Uk
Wifi: yes
Cellular: no
Data Provider: virgin media
OS: iOs
OS version: 16.5

Playtime (Approx): seems random. Tried timing it but it doesnt seem to be time specific.
At the time of the crash I was: teleporting between places using spirit trees, teleport spells, fairy rings or jewellery boxes any teleport method affect it , barrows, hopping into vork instance, in the middle of a tempoross game and some other random general stuff i’ll just be doing and it’ll kick me out to home screen to reload the whole app again.
Can it be reproduced?: yes since the new update from a couple days ago its been happening all the time ive tried deleting and reinstalling app a number of times , clearing my ipad up, restarting ipad but none of this seems to have made a difference.

Thanks,

23-May-2023 10:51:47

CoffeeZaddy
Jan Member 2023

CoffeeZaddy

Posts: 109 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: iPad Pro (12.9-inch) (5th generation)
Model Number: MHNW3LL/A
Location: USA
Wifi: Yes
Cellular: 4G LTE
Data Provider: Verizon
O*: iPadOS
OS version: 16.1 (20B82)

Playtime (Approx): 15 mins
At the time of the crash I was: Running corrupted gauntlet
Can it be reproduced?: Not through any specific activity. It’s occurred numerous times in the last 24 hours while doing a variety of activities in CG. I’ve never had a prior issues with the OSRS app crashing.

23-May-2023 22:40:22

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