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Reporting Mobile Crashes Thread is sticky

Quick find code: 429-430-5-65982982

Skatinordyin
Aug Member 2018

Skatinordyin

Posts: 575 Steel Posts by user Forum Profile RuneMetrics Profile
Please let me know if I need to post this somewhere different
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†…†…†…†…†…†…†Skatinordyin†…†…†…†…†…†…†

08-Dec-2019 06:39:02 - Last edited on 08-Dec-2019 06:45:56 by Skatinordyin

Skatinordyin
Aug Member 2018

Skatinordyin

Posts: 575 Steel Posts by user Forum Profile RuneMetrics Profile
this is not just a repost it's happening again
Device name: Samsung Galaxy J7
Model Number: SM-J700T1
Location: United States - South Carolina
Wifi: yes and cellular data
Cellular: 4G LTE
Data Provider: T- Mobile
OS: Android
OS version: 7.1.1


Failed to contact server osrs mobile. Error loading game. Game will not load tried uninstalling and reinstalling still same error msg.
My cellular data and/or WiFi is Not the problem.
Not sure really where to post could someone plz help me feel free to give me any advice or instructions
I read where someone said try logging in through Australian world so I tried that and it work last time but not this time...
Seems to only do this when trying to load the app or reload after closing the app.

†…†…†…†…†…†…†Skatinordyin†…†…†…†…†…†…†
†…†…†…†…†…†…†Skatinordyin†…†…†…†…†…†…†

08-Dec-2019 06:39:03 - Last edited on 08-Dec-2019 06:48:16 by Skatinordyin

BurgundyBloo

BurgundyBloo

Posts: 13 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy J7
Model Number: SM-J727T1
Location: Canada
Wifi: Yes
Cellular: 4G
Data Provider: Rogers
OS: Android
OS version:7.1.1.

I crashed at rouges den going up then down stairs game crashed had me logged in still and I ened up dieing losing to much items and not being able to connect is starting to feel like I dont even play as much as I should die to these errors I lost ether from bow ranger items and days of play due to crashes and connection issues on jagex isnoart the items worth over 11mill umm Norma big dealthats my fault for wearing those items in wildy but sever issues cant connect and the tremendous lag sessions monsters appear and disappear before sropping loot players while**king can log out tele block dosent even work
BURG

09-Dec-2019 11:07:16

Fiordrachen

Fiordrachen

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone 11 pro max
Model Number: MWFR2LL/A
Location: Florida USA
Wifi: Comcast xfinity
Cellular: T-Mobile
Data Provider: t mobile
OS: iOS
OS version: iOS 13

Playtime (Approx): 20 mins or less
At the time of the crash I was: running ZMI altar
Can it be reproduced?: yes. The mobile app freezes up completely within 20 minutes on iOS. No Matter how long you wait it never resumes

11-Dec-2019 00:39:12

Legolas bid

Legolas bid

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: IPhone 6s
Model Number: MNOX2B/A
Location: United Kingdom
Wifi: Yes
Cellular: 4G
Data Provider: EE
OS: IOS
OS version: 10.2.1

Playtime (Approx): 0
At the time of the crash I was:
When press on app icon get a black screen and the hole phone freezes for about a minute.
Can it be reproduced?: No
Device name: IPhone 6s
Model Number: MNOX2B/A
Location: United Kingdom
Wifi: Yes
Cellular: 4G
Data Provider: EE
OS: IOS
OS version: 10.2.1

Playtime (Approx): 0
At the time of the crash I was:
When press on app icon get a black screen and the hole phone freezes for about a minute.
Can it be reprod

14-Dec-2019 14:18:31

resssscreams
Mar Member 2024

resssscreams

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: samsung *8
Model Number: SM-G950F
Location: corby
Wifi: no
Cellular: yes
Data Provider: giffgaff
OS: no
OS version: no

Playtime (Approx) :o nly lets me play when im using friends wifi so wasting membership
At the time of the crash I was:
Can it be reproduced?:yes constantly
Che

20-Dec-2019 03:25:40

zenith22

zenith22

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: IPad Pro 11inch
Model Number: MTXN2LL/A
Location: United States
Wifi: Yes
Cellular: No
Data Provider: N/a
OS: IOS
OS version: 13.3

Playtime (Approx): 5 minutes
At the time of the crash I was: Every time I am in the grand exchange I crash within 2 minutes.
Can it be reproduced?: Yes every time, any world.

23-Dec-2019 01:30:48

Narcoleptix

Narcoleptix

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: IPhone 7
Model Number: MN9J2LL/A
Location: United States
Wifi: No
Cellular: Yes
Data Provider: AT&T
OS: IOS
OS version: 13.3

Playtime: none
Can it be reproduced: yes, every time

App crashes at black screen and exits under 3 seconds

Started occurring after update on Dec 18 2019

25-Dec-2019 23:47:41 - Last edited on 25-Dec-2019 23:49:48 by Narcoleptix

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