forums.rs

Forums

Reporting Mobile Crashes Thread is sticky

Quick find code: 429-430-5-65982982

of 51
Ssamy

Ssamy

Posts: 53 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone 15 pro max
Model Number:
Location: uk
Wifi: yes
Cellular: 5g
Data Provider: sky
OS: Apple
OS version: 17.1

Playtime (Approx): 15 mins
At the time of the crash I was: teleporting to Karamja
Can it be reproduced?: Still unable to log back in just keeps crashing every time I try to log in The boss

07-Nov-2023 12:26:34

CeaseAirX

CeaseAirX

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: O*PO A76
Model Number: CP*2375
Location: PHILIPPINEW
Wifi: YES
Cellular: 4G LTE
Data Provider: Globe
OS: Android
OS version: 13

Playtime (Approx): 0
At the time of the crash I was: Logging in
Can it be reproduced?: Yes

07-Nov-2023 14:11:55

Run Escxpe
Dec Member 2022

Run Escxpe

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone 13
Model Number: TY6V190F6L
Location: UK
Wifi: Yes
Cellular: 5G
Data Provider: EE
OS: IOS
OS version: 16.1.1

Playtime (Approx): 2 minutes
At the time of the crash I was: gearing for a hard clue
Can it be reproduced?: nothing works. I’ve restarted my device, reinstalled the app and nothing.

07-Nov-2023 15:22:52 - Last edited on 07-Nov-2023 15:24:03 by Run Escxpe

Kij12
Aug Member 2022

Kij12

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: IPhone 14
Model Number:
Location: Canada
Wifi: Yes
Cellular: 5G
Data Provider: Videotron
OS:
OS version:

Playtime (Approx): 0 minutes
At the time of the crash I was: app crashed upon logging in.
Can it be reproduced?: Yes

07-Nov-2023 16:43:27

xooosxoxo
Oct Member 2023

xooosxoxo

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Apple iPhone 15 Pro
Model Number: MTV83ZP/A
Location: Malaysia
Wifi: Yes
Cellular: Yes
Data Provider: UMobile
OS: iOS
OS version: 17.2 (21C62)

Playtime (Approx): 1-8 minutes
At the time of the crash I was: Fishing while feeding/stroking kitten
Can it be reproduced?: Yes


i was able to play daily, for months with no issue until recently, roughly three days ago.

the client has been freezing. sometimes very early like a minute in-game, sometimes about 8 minutes in. i've tried reinstalling the game, restarting my phone multiple times, even the latest software update 17.2 yesterday didnt solve this issue. as i mentioned this only started happening literally only a few days ago.

i really thought i could let it slide and wait for the next app update, but this issue is very problematic than i anticipated. not only it hinders my progress, but it entirely stops me from playing when i have my little free time.

please look into it and solve this issue asap as i may start losing interest the longer im forced to be away from the game. Regards,
xooos

14-Dec-2023 10:33:58

xooosxoxo
Oct Member 2023

xooosxoxo

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
xooosxoxo said :
Device name: Apple iPhone 15 Pro
Model Number: MTV83ZP/A
Location: Malaysia
Wifi: Yes
Cellular: 5G/4G LTE
Data Provider: UMobile
OS: iOS
OS version: 17.2 (21C62)

Playtime (Approx): 1-8 minutes
At the time of the crash I was: Fishing while feeding/stroking kitten
Can it be reproduced?: Yes


i was able to play daily, for months with no issue until recently, roughly three days ago.

the client has been freezing. sometimes very early like a minute in-game, sometimes about 8 minutes in. i've tried reinstalling the game, restarting my phone multiple times, even the latest software update 17.2 yesterday didnt solve this issue. as i mentioned this only started happening literally only a few days ago.

i really thought i could let it slide and wait for the next app update, but this issue is very problematic than i anticipated. not only it hinders my progress, but it entirely stops me from playing when i have my little free time.

please look into it and solve this issue asap as i may start losing interest the longer im forced to be away from the game. Regards,
xooos

14-Dec-2023 10:34:44

xooosxoxo
Oct Member 2023

xooosxoxo

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
xooosxoxo said :
xooosxoxo said :
Device name: Apple iPhone 15 Pro
Model Number: MTV83ZP/A
Location: Malaysia
Wifi: Yes
Cellular: 5G/4G LTE
Data Provider: UMobile
OS: iOS
OS version: 17.2 (21C62)

Playtime (Approx): 1-8 minutes
At the time of the crash I was: Fishing while feeding/stroking kitten
Can it be reproduced?: Yes


i was able to play daily, for months with no issue until recently, roughly three days ago.

the client has been freezing. sometimes very early like a minute in-game, sometimes about 8 minutes in. i've tried reinstalling the game, restarting my phone multiple times, even the latest software update 17.2 yesterday didnt solve this issue. as i mentioned this only started happening literally only a few days ago.

i really thought i could let it slide and wait for the next app update, but this issue is very problematic than i anticipated. not only it hinders my progress, but it entirely stops me from playing when i have my little free time.

please look into it and solve this issue asap as i may start losing interest the longer im forced to be away from the game.

I have figured it out. Apparently, the solution was to turn off the ground item overlay in settings.I have been doing nothing else but barbarian fishing so there are hefty amount of fish on the ground at a time. So I assumed that my mobile client would crash when there are so many items on the floor. With the ground item overlay settings off, my client no longer crash/freezes. It would still be nice to have a proper fix though; as ground item overlay can be very helpful later on. Regards,
xooos

19-Dec-2023 08:42:31

Quick find code: 429-430-5-65982982 Back to Top