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Xlo
Apr Member 2023

Xlo

Posts: 2,538 Adamant Posts by user Forum Profile RuneMetrics Profile
Device name: Zte
Model Number: z837vl
Location: USA
Wifi: Yes
Cellular: 4g
Data Provider: Straightalk
OS: android
OS version: 6.0.1

Playtime (Approx): 10-20 seconds if that
At the time of the crash I was: Trying to runecraft at Zmi alter, Only place i crashed so far, unless i open map then its a auto crash. Outside by alter is fine, as soon as i enter cave(offical world or not) i start getting heavy lag spikes. Made it to alter twice after several crashes. Longest i made it in cave was half a minute. Lag kept worsening until the game finally crashed.
Can it be reproduced?: Yes by entering ouriana alter cave or by opening map. (when opening map it crashes 3 out of 4 times) ~ Social Skillz:320-321-79-66044830

10-Aug-2018 13:01:41

MusicNotess

MusicNotess

Posts: 42 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: ZTE
Model Number: Z899VL
Location: West Virginia
Wifi: Yes, but mainly play on data because wifi signal isn't that great
Cellular: 4G
Data Provider: Straight Talk
O*: Android
OS version: 7.1. 1

Playtime (Approx): A few hours a day. The application has crashed multiple times.
It'll work fine for a bit maybe a few days, and then it'll turn my connection off for about 30 seconds. I've uninstalled, then reinstalled and let the pre cache load and it'll work fine for a while then it does it again.

Can it be reproduced?: 1. Happens quite frequently and almost impossible to do pvm or bossing

11-Aug-2018 23:01:46

Leviath0N

Leviath0N

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: LG G3
Model Number: LG-D850
Location: USA / NY
Wifi: Yes
Cellular: No sim card / not using cellular
Data Provider: No sim card / not using cellular
OS: Android
OS version: 5.0.1

Playtime (Approx): 0
At the time of the crash I was: crashes immediately on pressing "Existing User" or "New User". The change world button works however, and successfully changes the world. The mute music button also works. Can't get farther than that.
Can it be reproduced?: Reproduced on my device 10/10 times.

12-Aug-2018 00:51:09

Mirage94
Oct Member 2021

Mirage94

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8
Model Number: SMG950UKAC
Location: USA
Wifi: Yes
Cellular: 4G
Data Provider: xfinity
OS: Android
OS version: newest version

Playtime (Approx): 5 minutes
What is the issue?: Forced logged out while fighting suqah killed while logged out kept 6 items instead of 3 but the rest of my items including an abyssal dagger obby cape cannon 2k cannonballs and the rest of my inventory never spawned. I had logged in again immediately and teleported there but nothing ever appeared.
Where is the issue?: I believe the issue was me dying while not technically logged in. any help with this is greatly appreciated as this is a huge setback for a low wealth character.

Issue was immediately reported in the bug network

20-Aug-2018 21:04:08

LegendHunt3r

LegendHunt3r

Posts: 25 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy J7(2017)
Model Number: SM-S727VL
Location: USA
Wifi: Yes
Cellular: 4G LTE
Data Provider: Verizon
O*: Android
OS version: 6.0.1

Playtime (Approx): 30 Minutes
At the time of the crash I was: Doing Animal Magnetism, just got to Port Phamatys, tried to open the map and it sat for about 10 seconds and then the music cut out and it crashed.
Can it be reproduced?:Yes
Steps to reproducing:
1. Play for around 15 minutes or more
2. Attempt to open world map
3. Pauses for a few seconds
4. Music cuts out
5. Game goes to black and then crashes
Note: this might only happen after first have switching to another app before and then back to the client after being logged in.

22-Aug-2018 20:31:33 - Last edited on 22-Aug-2018 20:32:31 by LegendHunt3r

Getfck3dup

Getfck3dup

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8 edge
Model Number: Sm-G950
Location: United Kingdom
Wifi: no
Cellular: 4G
Data Provider: cell phone
OS: Android
OS version: updated

Playtime (Approx): 20
At the time of the crash I was: hopping worlds to avoid pkers at revs to just log into another group and the screen froze. I could see them attack me but when I tapped the screen nothing would register. Couldnt protect item or even teleport out. Lost dragon defender and 1m...
Can it be reproduced?: Yes it has happened to me 4-5 times.

26-Aug-2018 18:16:02

NovusIgnis

NovusIgnis

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8
Model Number: SM-G950U
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: T-Mobile
OS: Android
OS version: 8.0.0

Playtime (Approx):Whenever
At the time of the crash I was: Searching bookshelves in the Arceuus Library, specifically the center room on the top floor.
Can it be reproduced?: Yes. It's happened to me at least 5 times.

27-Aug-2018 04:46:34

A Charmeleon
Feb Member 2024

A Charmeleon

Posts: 1,575 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone
Model Number: 6 (NG4U2LL/A1549)
Location: Canada
Wifi: yes
Cellular: 4G LTE
Data Provider: Fido
OS: iOS
OS version: 11.4.1

Playtime (Approx): 2 minute
At the time of the crash I was: idling
Can it be reproduced?: yes

App crashes when I try to switch to a different app such as Chrome browser if I’m logged in. If I am not logged in, the loading screen relods

30-Aug-2018 14:16:04 - Last edited on 30-Aug-2018 14:18:00 by A Charmeleon

Arch Satanas
Apr Member 2023

Arch Satanas

Posts: 145 Iron Posts by user Forum Profile RuneMetrics Profile
Device: LG Fiesta 2
Model #: LGL164VL
Location: US
Wifi: no wifi, just highspeed data.
Data Provider: Straight Talk
OS: Android
OS version: 7.0

Playtime I am going to just say is unspecified becuase it happens as the result of a certain action.
The crash can be reproduced as it is whenever I try and open the world map or, heaven forbid, I press the thing while I'm traversing the minimap. The game simply just crashes whenever the world map button is pressed. I should mention that this problem does not seem to occur in Great Kourend though. "For all you know, I'm the silver in the bullet
I am the trigger that will make you all obey!"

- Slipknot

30-Aug-2018 23:42:59 - Last edited on 30-Aug-2018 23:44:00 by Arch Satanas

DidNotDieBtw

DidNotDieBtw

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone
Model Number: 7 (MN8X2ZD/A)
Location: Netherlands
Wifi: Yes
Cellular: 4G
Data Provider: KPN
O*: iOS
OS version: iOS 12 developer beta 11



Play time issue 1: N/A


When I manually close the app (Control Center and swiping up on the app) the sound keeps playing for at least 5-10 seconds.

Can it be reproduced: Yes, it happens every time to me.


Play time issue 2: N/A
- Second issue is that sometimes when opening the app, it doesn't load. It freezes and remains a black screen. Manually closing the app and trying a few times makes it work, but it only works like 1/5 times.

Can it be reproduced: Yes, it happens every so often.

Otherwise great app. You guys did a great job!

31-Aug-2018 00:00:23

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