forums.rs

Forums

Reporting Mobile Crashes Thread is sticky

Quick find code: 429-430-5-65982982

of 51
Koa
Jul Member 2022

Koa

Posts: 984 Gold Posts by user Forum Profile RuneMetrics Profile
Device name: Apple iPhone 7
Model Number: A1660
Location: United States
Wifi: No
Cellular: LTE
Data Provider: T-Mobile
OS: iOS
OS version: 11.4.1

Playtime (Approx): 30 minutes
At the time of the crash I was: Doing agility
Can it be reproduced?: Probably not, this issue is not so much of a crash but a noticable disconnect when using data. Using WiFi is fine, the moment I use data from my carrier my character can no longer move but all other players are moving and eventually I get logged to the log in screen. Sometimes it won*t even load the game on the ‘click to play’ when I first sign in.
Sick tag bro

31-Aug-2018 01:20:32

Digargoz

Digargoz

Posts: 158 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone X
Model Number: MQAC2CI/A
Location: Chile
*ifi: Yes
Cellular: 4G LTE
Data Provider: Entel
OS: 11
OS version: 11.4.1

Playtime (Approx): 1 hr
At time of the crash i was: it was a freeze (two times, had to restart app) playing pest control, first time when i tryed to restore the map size, and second time just randomly attacking a brawler.
Can it be reproduced: i suppose as it happened two times in less than 15 minutes.

31-Aug-2018 04:13:39 - Last edited on 31-Aug-2018 04:14:35 by Digargoz

Fair Skies

Fair Skies

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPad
Model Number: MD522LL/A
Location: USA - Westcoast
Wifi: Yes
Cellular: Yes
Data Provider: Verizon
O*: IoS 10
OS version: 10.3.3.

Playtime (Approx): 0
At the time of the crash I was: Crashes upon initial starting of app.
Can it be reproduced?: Crashes immediately upon open before loading anything at all.

31-Aug-2018 12:06:56

Sniznad
Jun Member 2022

Sniznad

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device froze and reset phone happened twice in a row

Device name: iPhone 7+
Model Number: MN5X2LL/A
Location: USA
Wifi: No
Cellular: LTE
Data Provider: Verizon
O*: iOS
OS version: 11.4.1

Playtime (Approx):30 minutes
At the time of the crash I was: Killing gargoyles in slayer basement
Can it be reproduced?: Yes

31-Aug-2018 15:28:04

Zyrinth

Zyrinth

Posts: 73 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone 6s
Model Number: A1688
Location: USA
Wifi: yes
Cellular: 4G LTE
Data Provider: AT&T
OS: iOS
OS version: 11.2.6

Playtime (Approx): 3-5 hrs
At the time of the crash I was: I froze while chatting in clan chat and while hopping worlds the app crashed.
Can it be reproduced?: yes

01-Sep-2018 19:45:57

SoSleepy

SoSleepy

Posts: 197 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Iphone 7
Model Number: MN8M2LL/A
Location: USA
Wifi: Yes
Cellular: 4G LTE
Data Provider: AT&T
OS: IOS
OS version: 11.4.1

Playtime (Approx): 20 minutes
At the time of the freeze I was: Planting seaweed spore. Phone complete froze. I could not turn the screen off, exit the app, restart the phone during this time.
Can it be reproduced?: Hard to check since farming timer

01-Sep-2018 21:19:09

Chimmy68
Sep Member 2022

Chimmy68

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: IPhone 6S Plus
Model Number: MK**2LL/A
Location: Anywhere
Wifi: Yes
Cellular: 4G LTE
Data Provider: US Cellular
OS: IOS
OS version: 11.4.1

Playtime (Approx): 2 hours
At the time of the freeze I was: Trying to open the world map. When I attempt to open the map the game freezes and eventually crashes completely. This has happened in multiple locations and every time I try to open the world map.
Can it be reproduced?: Yes

03-Sep-2018 18:48:47

ScottJ
Dec Member 2015

ScottJ

Posts: 236 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone 7 Plus
Model Number: MNQW2LL/A1784
Location: home
Wifi: yes
Cellular: lte
Data Provider: t-mobile
OS: iOS
OS version: 11.4.1

Playtime (Approx): 2-3 hours after using house teleports several times -on home WiFi not cellular
At the time of the crash I was: 2:10 est
Can it be reproduced?:no

04-Sep-2018 19:22:14

Deathbywine

Deathbywine

Posts: 14 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Google Pixel 2
Model Number: G011A
Location: Canada
Wifi: Yes
Cellular: LTE
Data Provider: Fido
OS: Android
OS version: 9.0

Playtime (Approx): 8 - 10 hours
At the time of the crash I was: Closed the app. Upon reloading, the app will often present a black screen and the phone will be frozen until it is put into sleep mode and unlocked again. At this point, the app will crash to the home screen.
Can it be reproduced?: Yes

06-Sep-2018 04:15:48

BreadReturns

BreadReturns

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy Note 9
Model Number: SM-N960U
Location: Piney Point, Maryland- United States
Wifi: Not at the time of the crash
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: 174.1

Playtime (Approx): 1-3 Seconds
At the time of the crash I was: logging on. The game loaded, I saw my character, then I was immediately booted. Followed by the message "Old School Runescape Has Stopped"
Can it be reproduced?: Yes

07-Sep-2018 18:31:25

Quick find code: 429-430-5-65982982 Back to Top