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KingHaldred
May Member 2021

KingHaldred

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S21 Ultra
Model Number: SM-G998B/DS
Location: Uk
Wifi: yes
Cellular: 4G
Data Provider: O2
OS: Andriod
OS version: 13

Playtime (Approx): The app crashes whenever the 30 second inactivity warning notification should pop up. Disabling logout warning notification stops the crashes.
At the time of the crash I was: Training combat on sandcrabs
Can it be reproduced?: yes

Cheers,

07-Nov-2022 11:34:03 - Last edited on 11-Nov-2022 14:28:03 by KingHaldred

GIM Doggie

GIM Doggie

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Google Pixel 4a(5g)
Model number: MP1.0
Location: SC, USA
Wifi: No
Cellular: 4g
Data Provider: T-Mobile
OS: Android
OS Version: 13 (build TP1A.220905.004)

Playtime (approx): Varies. Shortest occurrence was after about 30 seconds
At the time of the crash I was: Cutting Mahogany trees on Fossil Island
Can it be reproduced: Yes

Reproduction steps:
1) Start cutting trees
2) Find a bird's nest
3) Crash, and log back in to claim birds nest that dropped

If it helps I was not having this issue until after I updated to the latest build of Android.

09-Nov-2022 15:35:29

Wimpy127
May Member 2023

Wimpy127

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Pixel 5
Model Number: Pixel 5
Location: CO, USA
Wifi: Yes
Cellular: 5G
Data Provider: Visible
OS: Android
OS version: 13.0

Playtime (Approx): N/A, Playtime is not a factor in the crash
At the time of the crash I was: Cutting Redwoods
Can it be reproduced?: Yes

Reproduction steps:
Receive any app notification. Getting birds nests and inactive timer trigger notifications causing the app to crash. Phone never actually receives the notification.

Disabling the inactive timer notifications has stopped most of the crashes

09-Nov-2022 22:38:11

Finlandara
Dec Member 2019

Finlandara

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Oneplus 10 Pro 5G
Device model: NE2213
Location: Finland
Wifi: No
Cellular: 4G
OS: Android
OS version: 12.0

Playtime (Approx): 10min
At the time of the crash I was: Afking at sand crabs
Can it be reproduced?: Yes

Reproduction steps: Have the app open without touching the screen for a few minutes, suddenly I found myself at home screen. This has happened several times.

10-Nov-2022 08:04:42

IPeeSquint

IPeeSquint

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: o*po a94 5g
Model Number: cp*2211
Location: United kingdom
Wifi: sky
Cellular: ee
Data Provider: ee
OS: colour os
OS version: v12.1

cutting willows in draynor game crashes log back in to find birds nest on the floor every single time
on bird nest spawn game crashes to desktop

12-Nov-2022 12:25:16

getshatted

getshatted

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung A52
Model Number: SM-A525F/DS
Location: Amsterdam
Wifi: Yes
Cellular: 4G
Data Provider: Simpel
OS: Android
OS version: 12

Playtime (Approx): 30 minutes
At the time of the crash I was: Hitting sandcrabs
Can it be reproduced?: Yes and no, I can't trigger it willfully but I have been crashing consistenly many many times. Mainly at sandcrab island but I'm pretty sure I've crashed during the digsite quest and at other locations aswell.

12-Nov-2022 21:04:03

SQGL
Nov Member 2022

SQGL

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S21
Model Number: SM-G991U
Location: United States
Wifi: Yes
Cellular: 5G
Data Provider: T-Mobile
OS: Android
OS version: 13

Playtime (Approx): 2 seconds
At the time of the crash I was: Logging in
Can it be reproduced?: Yes

Crash occurs within seconds of app launch. Am sometimes able to log in and load the game world before it crashes but usually it crashes before I've done anything besides open the app. Have observed both on wifi and on cell data

06-Dec-2022 00:14:53

Rimmmy
Feb Member 2019

Rimmmy

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: ipad 6t generation & Iphone 12 pro max
Model Number:MGCXVC/A
Location: Canada
Wifi: Yes
Cellular: 5G
Data Provider: Rogers
OS: Apple IOS
OS version: 16.1.2

Playtime (15-30 minutes)

At time of Crash i was: entering Kephri room in Tombs Of Amascut.
Also Happens at start of Wardens. on both devices

have done a few raids without this happening, also has happened on first raid.

28-Jan-2023 22:14:29

JTayBee
Nov Member 2022

JTayBee

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone SE (3rd Gen)
Model Number: MMXF3B/A
Location: United Kingdom
Wifi: Yes
Cellular: 5G Auto
Data Provider: O2
OS: iOS
OS version: 16.3

Playtime (Approx): ~5 - 10 mins
At the time of the crash I was: Doing everyday OSRS things e.g. farm runs, cleaning herbs, fishing etc.
Can it be reproduced?: Yes

Constant connection issues, I tried using mobile data & wifi with no difference. Wife was gaming on the laptop at the same time my mobile was having issues and she was unaffected by anything.
*Edit:Wife can also game on her iPhone without any issues (could this be model related?)

01-Feb-2023 10:51:44 - Last edited on 01-Feb-2023 11:31:58 by JTayBee

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