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Tikati
Aug Member 2023

Tikati

Posts: 90 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: IPad Pro 5th gen
Model Number: MHNW3LL/A
Location: United States
Wifi: yes
Cellular: 4G
Data Provider: AT&T
OS: IPad IOS
OS version: 15.3.1

Playtime (Approx): Varies, usually 20 minutes.
At the time of the crash I was: At Demonic Gorillas
Can it be reproduced?: Yes, when I go into the GE, teleport into Barrows, and sometimes in crowded places. (Whether that be NPCs or Players). Other times it will just crash when it has to load I.E. bank, caves, or just randomly when it says loading at the top.

08-May-2022 03:52:40

Yma O Hyd
Feb Member 2024

Yma O Hyd

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: IPhone 12 Pro
Model Number: iOS 15.4.1
Location: UK
Wifi: Fibre
Cellular: 5G
Data Provider: THREE
OS: iOS
OS version: 15.4.1

Playtime (Approx): 2 minutes
At the time of the crash I was: GOTR, happens every time I craft runes.
Can it be reproduced?: Yes every single game.

Mini game is now completely unplayable I’ve attempted about 12 times and haven’t been able to complete a single game due to freezing and having to reset app.

08-May-2022 14:53:41

MyIronPie
Nov Member 2023

MyIronPie

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: tcl T770H
Model Number:
Location: UNITED KINGDOM
Wifi: yes
Cellular:yes
Data Provider:
OS: android
OS version: OSRS MOBILE BETA

Downtime (Approx): 3 days
At the time of the crash I was:
Can it be reproduced?:

since yesterdays update I've not been able to log into my device with the beta.

When asked which account to login I select the "RuneScape account" and the button doesn't do anything. Login with Google button works but I can't get on my account that way. It's been down for a day and a half so far PLEASE FIX

I have deleted and reinstalled the app countless times, restarted my phone/internet and nothings working

12-May-2022 16:08:32 - Last edited on 13-May-2022 11:05:37 by MyIronPie

Attack PhD

Attack PhD

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile
Example template
Device name: iPhone SE2 (2019), iPhone 6s+, iPad 8th gen.
Location: USA
Wifi: Yes
Cellular: 4G
Data Provider: Verizon?
OS: Latest iOS


Playtime (Approx): variable
At the time of the crash I was: Crash occurs on several mobile devices whenever trying to play guardians of the rift as well as when walking near arceus library, sometimes.
Can it be reproduced?: Yes

12-May-2022 17:44:28

Vizsionary

Vizsionary

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone 12 Pro Max
Model Number: MG913LL/A
Location: United States
Wifi: Yes/No
Cellular: 5g
Data Provider: att
OS: Apple
OS version: 15.4.1

Playtime (Approx): 2 minutes
At the time of the crash I was: Doing GOTR after I finish crafting when I head to portal guardians. Happens every single time I play on or off wifi.. Sometimes it freezes and sometimes it crashes.
Can it be reproduced?: Yes

19-May-2022 12:40:28 - Last edited on 19-May-2022 12:41:27 by Vizsionary

PotatePete
Oct Member 2021

PotatePete

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Xiaomi Mi CC9 Pro
Model Number: M1910F4E
Location: Netherlands
Wifi: Yes
Cellular: 4G (+)
Data Provider: You*one=KPN
O*: Android
OS version: 11 (MIUI 13.0.1)

Playtime (Approx): 0 minutes
At the time of the crash I was: Trying to log in; Was training agility, then suddenly the app closed and from that point on nothing happens when I press "Continue with RuneScape account." "Continue with Google" works just fine but I cannot log into my intended account this way.

Can it be reproduced?: Yes, everytime I try logging in
Solutions tried:
- Clearing cache and reinstalling the app
- Clearing cache and reinstalling all browser apps on my phone
- Manually logging in to the osrs page in all browser apps
- Reinstalling Android System Webview
- Closing app 24+ hours, trying again.

None succesful so far...

EDIT:
Opted out of the beta, downloaded the normal version, it works fine now!

02-Jun-2022 21:43:16 - Last edited on 02-Jun-2022 21:52:26 by PotatePete

Mask of Amor

Mask of Amor

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPad Pro 11 inch (3rd generation)
Model Number: MHQV3LL/A
Location: USA
Wifi: Yes
Cellular: No
Data Provider: NA
OS: iOS
OS version: 15.5

Playtime (Approx): A few hours
At the time of the crash I was: Trying to play Guardians of the Rift mini game, with 15fps, once in mini game it crashes. Tried less populated world and got the same result. Tried restarting application, same result.
Can it be reproduced?: Yes

08-Jun-2022 09:02:38

Etrealanine
May Member 2023

Etrealanine

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone 12 Pro and iPad Air 4th gen
Model number: MGJR3LL/A and MYJ02LL/A
Location: USA
Wi-Fi: Yes
Cellular: 4g
Data provider: AT&T
OS: IOS
OS version: 15.5 on both

Playtime (Approx): varies
At the time of crash I was: in the middle of a game of GOTR and during the final cut scene before the final boss for Sins of the Father
Can it be reproduced?: Yes very consistent.

I love playing this game but the crashes I have been experiencing lately have made the game unplayable on mobile and I’m not getting a computer anytime soon. I can** complete the quest because it always crashes at the exact same point in the cut scene and in GOTR I can** get through a more than one game because of crashes. I have tried clearing caches, I have tried lowering the FPS and I have moved to less populated worlds the crashes persist on both of my devices. I want to keep playing but I just can*t if major features are Inexible to me because of crashes.

08-Jun-2022 20:41:59

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