RuneScape Forum Archive | Reporting Mobile Crashes

Mar

2023

hewlett12345

Posts: 39 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: iPhone 12
Model Number: MGJ73B/A
Location: United Kingdom
Wifi: Yes
Cellular: 5G
Data Provider: Vodafone
OS: Apple
OS version: 15.3.1

Playtime (Approx): 5 - 10 minutes
At the time of the crash I was: attempting to play guardians of the rift with 5+ people.
At the time of the crash I was: attempting to kill nex on a mass world.
At the time of the crash I was: teleporting from Camelot to darkmeyer.
At the time of the crash I was: at final phase during Olm in a 4 player raid.
At the time of the crash I was: at ZMI runecrafting altar on the world designated for it.
Can it be reproduced?: Yes all can be reproduced

02-Apr-2022 16:57:31

Mar

2024

8oz

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: iPad
Model Number: MYFQ2VC/A
Location: Canada
Wifi: Yes
Cellular:
Data Provider:
OS: iPad Air 4th Generation 10.9” 2020
OS version: 15.4.1

Playtime (Approx): 5 minutes
At the time of the crash I was: Playing guardians of the rift runecrafting at an altar and entering a teleport.
Can it be reproduced?: Yes

06-Apr-2022 02:24:03

Mar

2024

Jd-fire2

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: HONOR HOLLY 3
Model Number:CAM-UL00
Location: KOLOMBONG, KOTA KINABALU, SABAH, MALAYSIA,88450
Wifi:-
Cellular: DIGI 4G
Data Provider: DIGI 4G
OS: ANDROID
OS version: 6.0

Playtime (Approx):FEW SECONDS

At the time of the crash I was: BEGINNING OF OPENING APP
Can it be reproduced?: YES

07-Apr-2022 21:55:37 - Last edited on 07-Apr-2022 21:57:06 by Jd-fire2

Nov

2018

1 H Z

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: IPhone 13
Model Number: MLPF3X/A
Location: Australia
Wifi: yes
Cellular: yes
Data Provider: Optus
OS: iOS
OS version: 15.3.1

Playtime (Approx): Almost instantly
At the time of the crash I was: barraging or chinning maniacal monkeys
Can it be reproduced?:yes

09-Apr-2022 10:13:14

Nov

2018

1 H Z

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: IPhone 13
Model Number: MLPF3X/A
Location: Australia
Wifi: yes
Cellular: yes
Data Provider: Optus
OS: iOS
OS version: 15.3.1

Playtime (Approx): when entering 1st runecrafting altar in GOTR
At the time of the crash I was: Playing guardians of the rift and when crafting runes for the first time it crashes
Can it be reproduced?:yes

09-Apr-2022 10:16:18

Jul

2021

Larry B

Posts: 35 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: IPad Pro 12.9
Model Number: MTFL2LL/A
Location: Home Network / Spectrum Cable Internet
Wifi: Yes
Cellular: No
Data Provider: Not applicable
OS: IOS
OS version: 15.4.1

Playtime (Approx): Less than 5 minutes
At the time of the crash I was: Clicking on a RC alter in Guardians of the Rift.
Can it be reproduced?:

Yes, frequently. Most often in games with more than 40 players. I have reinstalled the client and even reset the iPad. RAM & CPU usage are not pegged when the client freezes. I restart the game I am outside the mini-game with the crafted runes in my inventory.

The mobile client running on the IPad Pro is the only way I play OSRS

12-Apr-2022 22:01:42

Mar

2024

8oz

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: iPad
Model Number: MYFQ2VC/A
Location: Saskatchewan, CA
Wifi: 5G
Cellular:
Data Provider:
OS: Apple
OS version: 15.4.1

Playtime (Approx): 15 minutes
At the time of the crash I was: Playing Guardians of the Rift runecrafting runes at the cosmic altar with about 10+ people, I believe it happens at every altar where lots of people are performing the runecrafting animation.
Can it be reproduced?: Yes

13-Apr-2022 15:09:52

May

2023

NlKE

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: IPhone 11
Model Number:
Location: UK
Wifi: Yes
Cellular: EE
Data Provider: EE
OS: IOS
OS version: IOS 15.4.1

Playtime (Approx): 3 minutes
At the time of the crash I was: Playing guardians of the Rift. Since the release of the game it has gradually got worse. I’ve changed the FPS to 20, joined games with only 20 people rather than 100 and it still crashes when you create the runes at the altars.

Can it be reproduced?: It’s 95% of games now making it
Unplayable

Thankyou

30-Apr-2022 16:19:07

Jun

2018

Black Lion

Posts: 24 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: iPhone XR
Model Number: MRYY2VC/A or A1984
Location: Canada
Wifi: Yes
Cellular: LTE
Data Provider: Bell
OS: IOS
OS version: 15.4.1

Playtime (Approx): not relevant
At the time of the crash I was: removing dining table in POH at the exact second my demon butler brought planks from the bank.
Can it be reproduced?: yes

02-May-2022 18:46:38

Feb

2018

Iron Torfi

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile

Hello!

I have had this problem now for few months. Whenever I click on the application it immediately crashes and I am unable to play on it. Some other people have had the same issue on google play reviews.

Device name: Xiaomi
Model Number: MI MAX
Location: Finland
Wifi: No
Cellular: 4G
Data Provider: Telia
OS: Android
OS version: 6.0.1 MMB29M

Still having the same problem. Haven't been able to play for months now

05-May-2022 12:31:35

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Reporting Mobile Crashes