Forums

Reporting Mobile Crashes Thread is sticky

Quick find code: 429-430-5-65982982

Xzsenorita
Mar Member 2024

Xzsenorita

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name :O ppo
Model Number:A37F
Location:Indonesia
Wifi:Haven't check yet
Cellular:4G
Data Provider:Any (Telkomsel, IM3,Axis)
OS:Android
OS version:5.1

Playtime (Approx):About 30 minutes
At the time of the crash I was:30 minutes before this happen, I was training my melee at sand crab and as soon as update timer goes to 10 minutes left, I close my account, but after update,i can't even open my game, so if I click osrs icon, it's appear black screen and return to beginning, I try 3/more times, still. Idk what my problem, I assume my is version is too old, but it's compatible when I read osrs mobile minimum requirements,any help? 6 days bond left :D
Can it be reproduced?:yes

Cheers,
hi

24-Mar-2022 17:45:03

Nvm Soul

Nvm Soul

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Hola buenas noches presento fallas en la app mobile ya que no abre la app despues de ser actualizada mi mobile es un sansung j7 al parecer la falla de la app es en la telefonica sansung ya que hay varios foros en ese tema por favor soluciones rapidas gracias un cordial saludo equipo jaguex

24-Mar-2022 23:24:21

StonksDaddy
Jan Member 2024

StonksDaddy

Posts: 371 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: iPad Pro (12.9 in)
Model Number: MXG22LL/A
Location: USA
Wifi: yes
Cellular: 4G LTE
Data Provider: AT&T
OS: iOS
OS version: 15.3.1

Playtime (Approx): 2 mins
At the time of the crash I was: playing guardians of the rift. Crafting runes at alter and running to portal via GOTR
Can it be reproduced?: yes

26-Mar-2022 19:04:00

Iron Torfi
Feb Member 2018

Iron Torfi

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello!

I have had this problem now for few months. Whenever I click on the application it immediately crashes and I am unable to play on it. Some other people have had the same issue on google play reviews.

Device name: Xiaomi
Model Number: MI MAX
Location: Finland
Wifi: No
Cellular: 4G
Data Provider: Telia
OS: Android
OS version: 6.0.1 MMB29M

Crashing again. Was working fine before last week's rollback and then had to update the game on google play. Started crashing again

26-Mar-2022 20:18:32

Iron Torfi
Feb Member 2018

Iron Torfi

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile
java.lang.VerifyError: Rejecting class de because it failed compile-time verification (declaration of 'de' appears in /data/app/***.jagex.oldscape.android-1/base.apk)
at ap.av(ap.java:29)
at ow.afl(ow.java:198)
at ow.afy(ow.java:216)
at client.ax(client.java:722)
at ***.jagex.oldscape.android.AndroidLauncher***(AndroidLauncher.java:161)
at ***.jagex.oldscape.android.AndroidLauncher.onCreate(AndroidLauncher.java:71)
at android.app.Activity.performCreate(Activity.java:6303)
at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1108)
at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2376)
at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2483)
at android.app.ActivityThread.access$900(ActivityThread.java:153)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1349)
at android.os.Handler.dispatchMessage(Handler.java:102)
at android.os.Looper.loop(Looper.java:148)
at android.app.ActivityThread.main(ActivityThread.java:5442)
at java.lang.reflect.Method.invoke(Native Method)
at ***.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:738)
at ***.android.internal.os.ZygoteInit.main(ZygoteInit.java:628)

Crashing immediately when opening the application after last weeks google play update.

28-Mar-2022 21:57:13

SHARKKUZI
Jun Member 2017

SHARKKUZI

Posts: 48 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S10
Model Number: SM-G973U
Location: Chicago
Wifi: No
Cellular: 4g
Data Provider: T-Mobile
OS: Android
OS version: 12

Playtime (Approx): 10 minutes
At the time of the crash I was: Killing DKs and the client stopped registering any of my clicks, resulting in my timely death. Last night, everything worked perfectly fine.
Can it be reproduced?: Not sure. Even standing at bank/ deaths domain to collect my items the client once again stopped registering any of my clicks. (For the record I maxed my entire account on mobile and never experienced a problem like this before).

30-Mar-2022 18:49:24 - Last edited on 30-Mar-2022 18:52:25 by SHARKKUZI

GroupGrope
Oct Member 2021

GroupGrope

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Kindle Fire HD10 (7th Generation)
Model Number: B01J6RPGKG
Location: United States
Wifi: Yes
Cellular: N/A
Data Provider: N/A
OS: Android
OS version: ******* (Build 659662020)

Playtime (Approx): 0 Minutes
At the time of the crash I was: App fails to load. Goes straight back to home screen. Was able to play OSRS a year ago on the same device. Nothing changed.
Can it be reproduced?: Yes

31-Mar-2022 03:32:52

Esparvel
Oct Member 2005

Esparvel

Posts: 313 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: Huawei Mate 10 Pro
Model Number: BLA-AL00
Location: Spain
Wifi: Yes
Cellular: 4G
Data Provider: Vodafone
OS: HarmonyOS
OS version: 2.0

I haven't been able to play Runescape since last update, says too many attempts, but I can access from iPad an PC

02-Apr-2022 05:11:45

Esparvel
Oct Member 2005

Esparvel

Posts: 313 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: iPad Air 2
Model Number: MGHX2TY/A
Location: Spain
Wifi: Yes
4G: No
Data Provider: Vodafone
OS: iOS
OS version: 15.4.1

The game freezes on Guardians of the rift and Tempoross when there are more than 30 players in the same mini game instance

02-Apr-2022 05:15:31

Quick find code: 429-430-5-65982982 Back to Top