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Quick find code: 429-430-5-65982982

Hex Horror

Hex Horror

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPad Pro
Model Number: 12.9 2017
Location: (uncomfortable leaving my whereabouts online thanks)
Wifi: yes
Cellular: 4G
Data Provider: EE
OS: iOS
OS version: 12.1

Playtime (Approx): any time
At the time of the crash I was: anywhere
Can it be reproduced?: crashes first time map is opened after not opening map for over an hour. So if I play for 2 hours, open the map, game crashes. If I then close the app**** open it, log in, and open the map, it works. But then if I leave it an hour, it will crash.

The screen freezes and after an indefinite wait, it will not unfreeze, sometimes the game reboots.

Another; when I’m on top floor of Arceuus Library, especially in the central room, frequent crashes.

Another; busy worlds at grand exchange often cause the game to crash.

Cheers, Hex

22-Nov-2018 12:45:00

fbxc6885

fbxc6885

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Iphone X
Model Number: MQ**2LL/A
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: Verizon
O*: OiS
OS version: 12.1

Playtime (Approx): 120 minutes
At the time of the crash I was: Open map in major cities or heavily populated areas.
Can it be reproduced?: Yes

28-Nov-2018 01:24:11

CapitolKings
Jun Member 2023

CapitolKings

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S9
Model Number: SM-G960U
Location: USA
Wifi: Yes
Cellular: yes 4G
Data Provider: T-Mobile
OS: android
OS version: 8.0.0

Playtime (Approx): 30s-30mins Depending if I'm on wifi or not
At the time of the crash I was: just getting books for people in the house of arceuus
Can it be reproduced?:Yes
Ash

03-Dec-2018 05:44:42

FanJayes

FanJayes

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Ipad Pro 9.7
Model Number: MLMP2LL/A
Location: US
Wifi: yes
Cellular: 4g not using at time
Data Provider: Verizon
O*: Apple iPad Os
OS version: 12.1 (16B92)

Playtime (Approx): Between 30 seconds and an hour I have been playing multiple lengths of time and it does not affect whether or not I get the bug.
At the time of the crash I was: Opening the word map. In plenty of instances in lumbridge Varrock etc. even in the middle of nowhere with little enemies around woodcutting.
Can it be reproduced?: Nearly every time I open the world map.

03-Dec-2018 18:26:31

crazyboh

crazyboh

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device Name: Zenfone 2
Model Number: ZE551
Location: Brazil
Wifi: Yes
Cellular: 4G
Data Provider: PlisCabo
OS: Android
OS Version: 5.0
Playtime: ~100 hours

At the time of the crash I was: after i click in "Tap here to play", the game suddenly crash.
Can it be reproduced: sadly yes

11-Dec-2018 13:52:00

SPEAR IN
Aug Member 2023

SPEAR IN

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: LGV30
Model Number: LGM-V300K
Location: New York
Wifi: yes
Cellular:
Data Provider: verizon
O*: Android
OS version: 5.1

Playtime (Approx): 0 seconds
At the time of the crash I was: I log in and click "click here to continue" and it crashes, I also tested logging into a pvp world where it does not have that click interface but it crashed right as soon as I logged in. Only after the recent mobile update this started happening.
Can it be reproduced?: Yes, unfortunately everytime

11-Dec-2018 19:45:00

BlG MlSTAKE
Sep Member 2022

BlG MlSTAKE

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: LGV30
Model Number: LGM-V300K
Location: New York
Wifi: yes
Cellular:
Data Provider: verizon
O*: Android
OS version: 5.1

Playtime (Approx): 0 seconds
At the time of the crash I was: I log in and click "click here to continue" and it crashes, I also tested logging into a pvp world where it does not have that click interface but it crashed right as soon as I logged in. Only after the recent mobile update this started happening.
Can it be reproduced?: Yes, unfortunately everytime

11-Dec-2018 19:47:36

Lazy Money

Lazy Money

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Lenovo TAB S8-50F
Model Number: S8-50F
Location: Denmark
Wifi: Yes
Cellular: None
Data Provider:
OS: Android
OS version: 5.0.1

Playtime (Approx): 0
At the time of the crash I was: Pressing the "Tab here to Play" button on the login screen
Can it be reproduced?: Yes

12-Dec-2018 15:37:02

LuxenD

LuxenD

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Asus Zenpad 8
Model Number: P01M
Location: Virginia, United States
Wifi: Yes
Cellular: No
Data Provider: Cox
*S: Android Lollipop
OS version: 5.0

Playtime (Approx): zero
At the time of the crash I was: Loading assets after login
Can it be reproduced?: Yes, and occurs after device restarts and reinstalls; See linked video

13-Dec-2018 04:16:52 - Last edited on 13-Dec-2018 04:20:35 by LuxenD

Lifelies

Lifelies

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: LG G3
Model Number:
Location: Brooklyn
Wifi: yes
Cellular:
Data Provider: optimum
O*: Android
OS version: 5.0

Playtime (Approx): 0 seconds
Crash at "click here to continue" button after login. Issue started after mobile update
Can it be reproduced?: yep

13-Dec-2018 18:06:37

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