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Quick find code: 429-430-240-66004733

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Rin Natsume
Dec Member 2010

Rin Natsume

Posts: 1,279 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: OnePlus 3
Model Number: A3000
Location: Canada
Wifi: Yes
Cellular: 4G
Data Provider: Telus
OS: OxygenOS
OS version: 4.0.3

Playtime (Approx): Whenever
What is the issue?: Touch offset when doing split screen and then resizing window and scaling issues
Where is the issue?: Anywhere
Does restarting the client fix the issue?: Yes until you attempt to resize the screen again

12-May-2018 15:52:10 - Last edited on 12-May-2018 15:58:55 by Rin Natsume

Mystic Nacho

Mystic Nacho

Posts: 325 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8+
Model Number: SM-G955F
Location: United Kingdom
Wifi: Yes
Cellular: 4G
Data Provider: Three
OS: Android
OS version: 8.0

Playtime (Approx): 20mins
What is the issue?: Character Appears floating in air instead of where it's meant to re-appear during Rooftop course, seems to happen when climbing the tree, and when passing the vault part of course. It does not do it every time, on average every 5th time climbing the tree or vaulting. Simply clicking anywhere will force the character to teleport to where it's meant to be.
Where is the issue?: Canfis Rooftop agility course
Does restarting the client fix the issue? no



12-May-2018 19:54:35

xFrenchyy
Oct Member 2015

xFrenchyy

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy s8
Model Number: SM-G950U
Location: USA
Wifi: No
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version:8.0.0

Playtime (Approx): 30min (I've tested it and it doesn't matter how long the playtime sessions is, this will occur even with 1min of playtime)
What is the issue?: When changing connection from 4G to wifi or vise versa, you'll get logged out(normal) but when you attempt to log back in, you'll be able to get to the 'welcome' page but you can't tap on the button that says 'Tap here to play'. When you tap on it, it will be highlighted, recognizing that it's been tapped but it will not do anything.
Where is the issue?: After the log in screen, the welcome page before we enter gielinor does not work.
Does restarting the client fix the issue?: Yes

13-May-2018 18:54:02

Psychemaster
Sep Member 2010

Psychemaster

Posts: 1,403 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy *7
Model Number: SM-G930F
Location: UK
Wifi: No
Cellular: 4G
Data Provider: EE
OS: Android
OS version: 7.0

Playtime (Approx): 20 mins
What is the issue?: Reporting options are difficult to press due to their size - I accidentally reported a dicing advertiser for Solicitation instead of Player-Run Games of Chance as a result.
Where is the issue?: The Report Abuse screen.
Does restarting the client fix the issue?: No

14-May-2018 19:33:31

Outten
Nov Member 2020

Outten

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile
When opening the reward box from rogues den minigame it is tricky to choose a piece of rogue outfit as the options are too small. I ended up picking gloves twice. I had an idea where you receive a token and exchange it with the npc that starts the minigame. A window similar to pest control or Brimhaven to choose a piece would be better.


Device name: Samsung Galaxy S7 Edge
Model Number: SM-G935F
Location: United Kingdom
Wifi: Yes
Cellular: 4G
Data Provider :o 2
OS: Android
OS version: 7.0

14-May-2018 20:57:59

Outten
Nov Member 2020

Outten

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile
Outten said :
When opening the reward box from rogues den minigame it is tricky to choose a piece of rogue outfit as the options are too small. I ended up picking gloves twice. I had an idea where you receive a token and exchange it with the npc that starts the minigame. A window similar to pest control or Brimhaven to choose a piece would be better.


Device name: Samsung Galaxy S7 Edge
Model Number: SM-G935F
Location: United Kingdom
Wifi: Yes
Cellular: 4G
Data Provider: o2
OS: Android
OS version: 7.0

14-May-2018 20:58:19

Ve for Venom
Feb Member 2024

Ve for Venom

Posts: 129 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy *7
Model Number: SM-G930F
Location: United Kingdon
Wifi: Yes
Cellular: 4G
Data Provider: Vodafone
OS: Android
OS version: 7.0

Playtime (Approx): 20 hours
What is the issue?: If you are to minimize the game client app and go do something else (read a wiki post or load facebook messenger for example) if you either go lower floor - my example was digging at barrows - the entire app crashes, forcing a restart.
Where is the issue?: So far tested at barrows & chasm of fire it appears any lower floor triggers the crash
Does restarting the client fix the issue?: Yes

15-May-2018 09:10:17

Ve for Venom
Feb Member 2024

Ve for Venom

Posts: 129 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy *7
Model Number: SM-G930F
Location: UK
Wifi: Yes
Cellular: 4G
Data Provider: Vodafone
OS: Android
OS version: 7.0

Playtime (Approx): 20 hrs
What is the issue?: Quick prayers do not activate when you press the button - whilst the map is minimised. The prayer does not go down either, so the button registered it is pressed - but nothing happens.
Where is the issue?: everywhere.
Does restarting the client fix the issue?: No

16-May-2018 09:05:17

Ve for Venom
Feb Member 2024

Ve for Venom

Posts: 129 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy *7
Model Number: SM-G930F
Location: UK
Wifi: Yes
Cellular: 4G
Data Provider: Vodafone
OS: Android
OS version: 7.0

Playtime (Approx): 20 hrs
What is the issue?: Sound effects (such as drinking a pot) and music is not outputting correctly - it is almost broken up and is not smoothly playing sounds.
Where is the issue?: everywhere.
Does restarting the client fix the issue?: No

16-May-2018 09:07:35

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