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NephilimAeon

NephilimAeon

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S9
Model Number: SM-G690U
Location: US
Wifi: No
Cellular: 4G
Data Provider: AT&T
OS: Android
OS version: 8.0.0

Playtime (Approx): 30 mins
What is the issue?:Freeze during quest cutscene
Where is the issue?:End cutscene of Tower of Life
Does restarting the client fix the issue?:No, multiple resets attempted

02-Aug-2018 20:33:26

Darian_Seitz
Jun Member 2017

Darian_Seitz

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: samsung galaxy s7 active
Model Number: samsung-sm-g891a
Location: US
Wifi: n/a
Cellular: 4g
Data Provider: att
OS: android
OS version: 8.0.0

Playtime (Approx): 1-5 minutes
What is the issue?: seers village court house
Where is the issue?: can't progress through the court scene. I either get stuck at the very beginning of the cutscene or the scene stops progressing after I choose the dog handler.
Does restarting the client fix the issue?: no

05-Aug-2018 01:55:39

RiverWolf785

RiverWolf785

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: ASUS
Model Number: ASUS_X008DC
Location: Canada
Wifi: Yes
Cellular: 4G
Data Provider: Freedom Mobile
OS: Android
OS version: 7.0

Playtime (Approx): Immediate
What is the issue?: Got stuck logging into the server initially. Had to reboot the app and when I did it gave me a default character instead of allowing me to customize. I need this fixed please, or let me know how to reset my game and start fresh (I hear it costs crazy amounts to change appearance, and I wasn't allowed to choose my own because of this bug)
Where is the issue?: mobile ap*
Does restarting the client fix the issue?: no

05-Aug-2018 04:28:26

Green Wasp3
Feb Member 2024

Green Wasp3

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S9+
Model Number: SM-G965U
Location: North America (USA)
Wifi: Yes
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: 8.0

Playtime (Approx): 0-10
What is the issue?:Cannot scroll on the recipe for disaster sub-quest list
Where is the issue?: Anywhere
Does restarting the client fix the issue?:No

05-Aug-2018 13:39:21 - Last edited on 05-Aug-2018 13:40:14 by Green Wasp3

Meemay

Meemay

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S5
Model Number: SM-G900V
Location: MI, USA
Wifi: Yes
Cellular: 4G LTE
Data Provider: T-Mobile
OS: Android
OS version: 6.0.1

Playtime (Approx): 2 hours
What is the issue?:
1. Can't buy from the grand exchange. Nothing happens when I click the exchange button.
2. When I try to rotate my phone, the screen will glitch out and invert itself over and over very quickly, so its only playable from one orientation.
Where is the issue?: Grand Exchange, anywhere
Does restarting the client fix the issue?: No, No.

05-Aug-2018 16:07:09

Bloxlord

Bloxlord

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: HTC U12+
Model Number: HTC U12+
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: AT&T
OS: Android
OS version: 8.0.0

Playtime (Approx): 1-2 minutes
What is the issue?: When the bank interface is closed on mobile the player's inventory is automatically opened. On desktop, the last panel the player had opened (such as the Magic panel) is retained after the bank interface is closed. This makes it more difficult to perform tasks that require repeated banking, such as casting Tan Leather.
Where is the issue?: At every bank.
Does restarting the client fix the issue?: No

Here is a GIF that displays the inconsistency:

05-Aug-2018 19:41:53 - Last edited on 05-Aug-2018 19:47:07 by Bloxlord

St-moreno

St-moreno

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S5
Model Number: SM-G900f
Location: Venezuela
Wifi: Yes
Cellular: 4G
Data Provider: digitel
OS: Android
OS version: 6.0

Playtime (Approx): 2-3 hour
What is the issue?: i can** flip log screen
Where is the issue?:login screen
Does restarting the client fix the issue?: no

06-Aug-2018 00:00:36

B-roc
Dec Member 2017

B-roc

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: amazon fire hd 8
Model Number: B01J94TG3E
Location: United States
Wifi: yes
Cellular: no
Data Provider:
OS: fire os
OS version: *******

Playtime (Approx):
What is the issue?: the chat scrolls up while doing herblore. When you click make potion the chat will move up a couple lines. I noticed it while trying to have a conversation with someone while training herblore and I had to keep scrolling down my chat to see what was being said
Where is the issue?: chat box
Does restarting the client fix the issue?: no

06-Aug-2018 05:50:59

WHM
Dec Member 2010

WHM

Posts: 132 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy Note8
Model Number: SM-N950U1
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: AT&T
OS: Android
OS version: 7.1.1

Playtime (Approx): 2 minutes (Can be longer or shorter)
What is the issue?: Sometimes the OSRS app completely stops accepting input. You can see things happening in the game, but you can't interact with it. I think it may be related to using the Note8's stylus (aka S-Pen). This has happened to myself and my friend numerous times in different areas, but I have found a way to increase the chances of reproducing this issue.

Though this has happened standing around at the GE, it seems to happen much more often when teleporting to your POH using the stylus after you've been using the stylus for a little. For example, it's happened a few times after doing a lap of Seers' agility and then accidentally teleporting to POH instead of back to the start of the course.

It may or may not be notable that when pulling the S-Pen from the phone, it brings up a little bubble which you can tap to access S-Pen functions. The bubble will sit on top of the screen if you don't swipe it away.

Where is the issue?: Numerous places, but seems to happen after teleporting to POH a lot.

Does restarting the client fix the issue?: Yes, but the only way to restart the client is to lock the phone, unlock it, and then force runescape to close. (Or if you wait a minute it will "crash" on its own)


Feel free to contact me if you need more information.

06-Aug-2018 13:57:26

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