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Reporting Content Issues

Quick find code: 429-430-240-66004733

Dec 2014

Pinao212

Posts: 74 Iron Posts by user Forum Profile RuneMetrics Profile

Device name: Unihertz Jelly 2
Model Number: Jelly2
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: T-Mobile
OS: Android
OS version: 11

Playtime (Approx): Immediate
What is the issue?: All the game is partially cut off, making the right and bottom of the screen unusable. This is likely due to my phone being a very niche device - it's a small phone with a small resolution. The display is 854 x 480, which I assume is below the minimum resolution that UI elements will fit inside.
Where is the issue?: On all screens, though it's most noticeable in the main gameplay UI
Does restarting the client fix the issue?: No

14-Jan-2023 00:18:44

Aug 2022

KnotHide

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Galaxy Tab S8 Ultra
Model Number: SM-X900
Location: USA
Wifi: no
Cellular: yes
Data Provider: AT&T
OS: android
OS version: 13

Playtime (Approx): about 20 minutes each session across 4 sessions
What is the issue?: Bluetooth scroll wheel isn't detected anywhere inside of the game. Works everywhere on my tablet besides osrs app.
Where is the issue?: only inside of the osrs app. Have tried restarting the app. Restarting tablet, and uninstalling and reinstalling app.
Does restarting the client fix the issue?: No

08-Sep-2023 12:06:52

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