RuneScape Forum Archive | Reporting Content Issues

Doctor Oppai

Posts: 59 Iron Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy S7 Edge
Model Number:
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: Sprint
OS: Android
OS version: 7.0

Playtime (Approx): 2 hours
What is the issue?: A few visual errors. The fairy ring interface is still glitchy in appearance. Lines going through the interface. Secondly, I have a frozen abyssal whip and when equipped, it resembles a regular abyssal whip in appearance.
Where is the issue?: Everywhere, fairy rings
Does restarting the client fix the issue?: Negative

Aside: I don't know if it's my phone, but playing osrs mobile for an extended period of time causes large battery drain and the phone to become hot. I understand that an app like osrs on a phone would cause issues like that, but is there any potential for a fix so it causes less strain on devices?

16-May-2018 18:02:38 - Last edited on 16-May-2018 18:04:14 by Doctor Oppai

Dong Punch

Posts: 22 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy *7
Model Number: SM-G930P
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: Sprint
OS: Android
OS version: 7.0

Playtime (Approx): 6 hours
What is the issue?: A lot of things are very hard for me to tap. It may just be user error but sometimes it takes a lot of tapping to select what I'm trying to.
Where is the issue?: The "collect" button in the Grand Exchange, the "Tap here to continue" during dialogue, the "x" on the bank. The WORST is the "x" on the map when I have it expanded over the screen. I can sit there tapping over and over and it just will not go away a lot of times.
Does restarting the client fix the issue?: No

What is the issue?: Fairy ring menu has vertical lines.
Where is the issue?: Fairy ring menu
Does restarting the client fix the issue?: No

Another thing, and it's really more of a complaint than anything, is the chat. I don't know if its just me because I do have mild colorblindness, but it is incredibly hard (sometimes impossible) to read ANYTHING in the chatbox. I would honestly rather it not be transparent, and give it the background like in the computer client (since I usually close it because it's in the way anyways, due to small screen limitations. I know there is only so much that can be done there.)

Other than that, I haven't noticed any graphical issues or interface problems. I've done a lot of fletching, some agility, done a Vorkath kill, a Giant mole kill, did a round of Tears of Guthix, and ran around looking at random things. Visually, everything else I've seen looks beautiful. The camera is easy to move around and the new tap mechanics are MUCH better than before (I was in the first 2-week Android beta as well). I'm pretty pleased with it overall so far, and I'll continue testing it out as along as you'll let me!

17-May-2018 02:02:18

Aug

2023

Xlient

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung *7
Model Number: No idea
Location: B.C Canada
Wifi: Of course
Cellular: LTE
Data Provider: Telus
OS:
OS version:

Playtime (Approx): 1hr?
What is the issue?: The wildy ditch is clear in the mini map
Where is the issue?: I would think absolutely everywhere, but I noticed it in Edgeville
Does restarting the client fix the issue?: Nope

17-May-2018 05:02:34

Aug

2023

Xlient

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung *7
Model Number: No idea
Location: B.C Canada
Wifi: Of course
Cellular: LTE
Data Provider: Telus
OS:
OS version:

Playtime (Approx): 1hr?
What is the issue?: When you tap and hold, its very hard to see the drop down menu, be it looking at your drops on the ground, on bankers/exchange clerks, other players, monsters, etc. It would be nice if the drop down menus would either go above your thumb/finger, or to the side would work also.
Where is the issue?: Everywhere you could imagine
Does restarting the client fix the issue?: Nope

17-May-2018 05:06:06

Dec

2010

Rin Natsume

Posts: 1,279 Mithril Posts by user Forum Profile RuneMetrics Profile

Device name: OnePlus 3
Model Number: A3000
Location: Canada
Wifi: Yes
Cellular: LTE
Data Provider: Telus
OS: OxygenOS
OS version: 4.0.3

Playtime (Approx): 1 hour
What is the issue?: Snow that falls in the ice area is very dark, sometimes black
Where is the issue?: Anywhere where falling snow happens such as God wars dungeon
Does restarting the client fix the issue?: Nope

17-May-2018 15:55:36

Aug

2022

Yb Roy

Posts: 86 Iron Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy *7
Model Number: SM-G930F
Location: Australia
Wifi: Yes
Cellular:
Data Provider: Amaysim
OS: Android
OS version: 7.0

Playtime (Approx): 30mins
What is the issue?:
Grotesque Guardians Dusk 'special attack' turns entire screen yellow/fade (on mobile). While on normal client it fades to half way on top of the normal image.
Where is the issue?:
Within the boss instance I tried random spots and managed to recreate multiple times all over the area with different camera angles. After not moving away from the special attack the 'bug' starts when I was supposed to be picked up and flung back the screen turned yellow/fade. Then once the animation would of finished it returned to normal. Trying to recreate this was achievable each time.

Tldr: Yellow overlay image still is the size of a desktop screen instead of much smaller mobile screen. You need to either change it to fit the current screen resolution on server side or add customised size change to the app.

20-May-2018 07:15:01

Nov

2023

Teggy

Posts: 1,577 Mithril Posts by user Forum Profile RuneMetrics Profile

Device name: Galaxy *7
Model Number: SM-G930V
Location: USA
Wifi: Yes
Cellular: 4G LTE
Data Provider: Verizon
O*:
OS version:

Playtime (Approx): many hours
What is the issue?: audio has a lot of pops, crackles, and stutters when played over Bluetooth devices. I have recreated the issue via multiple Bluetooth audio devices.
Where is the issue?: na
Does restarting the client fix the issue?: No

20-May-2018 12:36:57

Mar

2023

Calm Storms

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung galaxy *7
Model Number: Samsung-SM-G930A
Location: US - East Coast
Wifi: Yes
Cellular: 4G
Data Provider: AT&T
OS: Andriod
OS version: 7.0

Playtime (Approx): Few Hours
What is the issue? + Where is the issue?:
1. Fairy Rings - The menu creates vertical transparent lines, most likely what separates the left and right click areas of the letter wheels.
2. The Smoke Dungeon - There is no graphics and just a black bar in about the bottom 1/3rd of the screen limiting the view area, menus still visible, then the smoke itself displays as solid black waves making the view-able graphics even less
3. The Grotesque Guardians - The fight itself was not that bad, had some difficulty clicking on the healing orbs, but the main issue was when fighting dusk and it uses the explosive attack, the entire screen became the orange like color of the blast and stays there longer than it should
4. General: The bank scrolling is a bit of an issue trying to pull the slide bar down, if there are large drop piles, like made when using ice barrage on nechs, it can be difficult to see all the drops, also, may be just me, but had some difficulty trying DS2 in the final fight clicking the correct area to dodge the wave attack was a tad challenging.

Will keep an eye out for more!

Does restarting the client fix the issue?: No ~Not a smelly Jubbly~

22-May-2018 22:02:36

Mar

2024

Evil RyRy

Posts: 24 Bronze Posts by user Forum Profile RuneMetrics Profile

Would like to point out, my phone Google Pixel 2 XL works great but I wanted to try the game on my tablet too. But it unfortunately doesn't work

Device name: Google Nexus 9
Model Number: Nexus 9
Location: USA
Wifi: Yes
OS: Android
OS version: 7.1.1

Playtime (Approx): 0
What is the issue?: Blackscreen on app startup, can hear sound but cannot see anything
Where is the issue?: Login Page
Does restarting the client fix the issue?: No

23-May-2018 06:37:18

Dufmaan

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Huawei Honor 9
Model Number: STF-L09
Location: Finland
Wifi: No
Cellular: 4G
Data Provider: Telia
OS: Android
OS version: 8.0

Playtime (Approx): Like 15 mins
What is the issue?: Transparent chatbox
Where is the issue?: The button does work, but it doesnt change the setting (to transparent or not), also chatbox seems to stay only transparent while changing the setting.
Does restarting the client fix the issue?: No

25-May-2018 14:49:49

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