Device name: iPad Pro 9.7"
Model Number: MLM*2LL/A
Location: United States
Wifi: Yes
Cellular: N/A
Data Provider: N/A
OS: iOS
OS version: 11.2.6 (15D100)
Playtime (Approx): 3 hours
What is the issue?: "Click here to play" when logging in does nothing on several occasions.
Where is the issue?: I was using mobile last night before bed. I logged out, pressed the home button on the iPad, and locked the device. I did not force close the app before locking the device. The next morning, I opened the app. The app did not load the assets(red bar loading animation) rather it just opened right to the "Welcome to RuneScape" screen, and I was able to login. After typing in the user/******** & logging in, I was unable to click the "Click here to play" red button. I tried tapping it about a hundred times. I don't believe the client was frozen because you could see by me tapping it that it was highlighting the actual "click here to play" button, but it wouldn't actually get me into the game. I tested this again by logging out, pressing the home button on the iPad, and simply locking the device, and waiting a few hours before trying to log in again, and the same thing happened.
THE " * " IN MY MODEL NUMBER IS THE LETTER "N". NOT SURE WHY IT'S BLOCKING IT.
Does restarting the client fix the issue?: Yes.
14-Apr-2018 18:42:51
- Last edited on
14-Apr-2018 18:44:13
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