RuneScape Forum Archive | Reporting Content Issues

Sep

2023

SantaL0vesMe

Posts: 115 Iron Posts by user Forum Profile RuneMetrics Profile

Device name: iPhone 6S
Model Number: MKQL2CN/A
Location: Netherlands
Wifi: Yes
Cellular: 3G/4G
Data Provider: Tele2
OS: iOS
OS version: 10.3.3

Playtime (Approx): 0 min
What is the issue?: When, the app doesn't recognize remember my phone for the authenticator after i restart the app. When im still in the same session in the app, it does remember, but when i restart the app and log in again i have to user the authenticator again.
Where is the issue?: Log in screen
Does restarting the client fix the issue?: No, it causes the problem

15-Apr-2018 14:53:34

Mar

2014

Zephyrhills

Posts: 523 Steel Posts by user Forum Profile RuneMetrics Profile

Device name: iPhone 8
Model Number: MQ6W2LL/A
Location: US
Wifi: Yes
Cellular: 4G/LTE
Data Provider: AT&T
OS: iOS
OS version: 11.3.0

Playtime (Approx): 60-120Min
What is the issue?: Trap Wires are very difficult to see, and eventually disappeared all together. Holding down the tap to initiate a right-click menu was the only way to identify where they were after a certain period of time.
Where is the issue?: Lleyta all over
Does restarting the client fix the issue?: Yes - Issue only occurred once.

As a side note, I'd like to add my frustrations for the chat stones at the top of the screen being very difficult to tap without misstaps, as well as the difficulty of viewing XP tooltips. The bottom 2 rows of stats actually perform nicely, because the tooltip appears above your finger. If this functionality could be made standard, I think we'd be OK. I would prefer them to be just a bit higher than the bottom row currently is, though.

15-Apr-2018 18:22:17 - Last edited on 15-Apr-2018 18:24:36 by Zephyrhills

Cozyachilles

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: iphone 7
Model Number:
Location: NJ
Wifi: no
Cellular: 4g LTE
Data Provider: SPRINT
OS: latest
OS version: latest

Playtime (Approx):
What is the issue?: teleporting to house is a ****show, also fairy rings are a ****show
Where is the issue?: looks buggy af
Does restarting the client fix the issue?: no

17-Apr-2018 02:09:40

Inf Bunz

Posts: 33 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Apple iPhone 6S
Model Number:
Location: US
Wifi: Yes
Cellular: LTE
Data Provider: AT&T
OS: iOS
OS version: 11.2.6

Playtime (Approx): 5 min
What is the issue?: Not a gigantic issue but its regarding the log in process. I have remember username saved but sometimes when i play, i have to retype the username and then the authenticater even when i had it checked to be saved for 30 days on this device. This does not happen every time when i log in however it does happen quite a few times.
Where is the issue?:

17-Apr-2018 03:27:56

Fiminnim

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: iPhone X & iPad Pro
OS: iOS
Version: iPhone-iOS 11.2.6 iPad Pro iOS 11.2.5
Location: USA
Wifi: No
Cellular: 4G LTE
Data Provider: Sprint

The game runs smooth on both devices, it doesn't kill my battery like I thought it would, maybe 15-20% for every hour. Usual bugs like seed pod tele to grand tree and game crash happens on both devices. the brightness adjust for in game does not work and, I also noticed that the trade screens on both devices are transparent on the accept and decline boxes as well as the box that shows the person your trading. This only happens on the first trade window, on the second the accept and decline are normal. Also on iPhone and iPad the public chat for the fixed screen doesn't work unless you hit to type in the stretch screen first.
Thanks the beta is amazing!

17-Apr-2018 04:26:22 - Last edited on 17-Apr-2018 04:29:07 by Fiminnim

Wokkel

Posts: 173 Iron Posts by user Forum Profile RuneMetrics Profile

Device name: Apple iPhone 6S
Model Number: NKQJ2ZD/A
Location: The Netherlands
Wifi: Yes
Cellular: 4G
Data Provider: Vodafone NL
OS: iOS
OS version: 11.3 (15E216)

Playtime (Approx): 20 minutes
What is the issue?: Tried to buy a skills necklace (6) but the keyboard doesn't disable to choose one.
Where is the issue?: Grand Exchange
Does restarting the client fix the issue?: No.

17-Apr-2018 07:52:56

Jul

2023

Erek OG

Posts: 21 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: iphone 6s
Model Number: MN0W2VC/A
Location: canada
Wifi: yes
Cellular: 3G
Data Provider: bell canada
OS: ios
OS version: ios 11.3

Playtime (Approx):
What is the issue?:holding the scroll button in the bank stops and a cancel menu comes up
Where is the issue?:bank menu
Does restarting the client fix the issue?:no

18-Apr-2018 02:48:57

Soccerguydud

Posts: 289 Silver Posts by user Forum Profile RuneMetrics Profile

Device name: Apple iPhone 8+
Model Number: MQ8T2LL/A
Location: North Carolina
Wifi: Yes
Cellular: 4G
Data Provider: AT&T
OS: Apple
OS version:

Playtime (Approx): 10 Hours
What is the issue?: 1. Colored whips appear like original whips
2. Barrows prayer drain faces aren't see through and appear in random places instead of the middle of the screen. Also, the barrows reward percentage is hidden by the inventory icon.
3. Sound distortion at random times.
Where is the issue?: 1 is everywhere, 2 at barrows, and 3 everywhere.
Does restarting the client fix the issue?: For issue 3 sometimes, for 1 and 2, no.

18-Apr-2018 20:39:13

Xwoprl

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Iphone 6s
Model Number: A1688
Location: Australia
Wifi: Yes
Cellular: 4G
Data Provider: Optus
OS: iOS
OS version: 11.3

Playtime (Approx): 3hrs
What is the issue?: The keyboard becomes unusable and unable to be dismissed. When imputing anything into the keyboard including tapping the done button a "-" is displayed as the symbol typed. There seems to be no way to dismiss the keyboard but the game can still be interacted while it is up and continues to play out. A restart is the only way to continue using the app as the keyboard blocks functionality of the rest of the screen.

Where is the issue?: When opening they keyboard.
Does restarting the client fix the issue?: Yes

19-Apr-2018 12:47:55

Jul

2023

Erek OG

Posts: 21 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: iphone 6s
Model Number: MN0W2VC/A
Location: canada
Wifi: yes
Cellular: 3G
Data Provider: bell canada
OS: ios
OS version: ios 11.3

Playtime (Approx): 5 min
What is the issue? graphical problem on the configure menu for fairy rings there are small lines running through the the letters and box
Where is the issue?:fairy ring confiugre menu
Does restarting the client fix the issue?:no

19-Apr-2018 15:35:17

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