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Quick find code: 429-430-240-66004733

brownishrs
Jul Member 2023

brownishrs

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Iphone 7
Model Number: mn8x2b/a
Location: Wales uk
Wifi: yes
Cellular: 4G
Data Provider: EE
OS: iOS
OS version: 11.3

Playtime (Approx): 5 mins

What is the issue?: when toggle roof is off in the gnome tree stronghold south bank under the tree if you rapidly move the camera up and down it force closes the app.

Where is the issue?: in front of tree gnome strong hold bank under the tree

Does restarting the client fix the issue?: no

23-Apr-2018 00:01:45

ToxSick

ToxSick

Posts: 6 Bronze Posts by user Forum Profile RuneMetrics Profile
Copy & paste template
Device name: Samsung galaxy tab s3 9.7
Model Number: SM-T825
Location: Europe/Belgium
Wifi: Yes
Cellular: No
Data Provider: /
OS: Android
OS version: 7

Playtime (Approx): Always
What is the issue?: Scrollbar of the bank is beneath the invetory when the chat is open (can't scroll)
Where is the issue?: bank tabs
Does restarting the client fix the issue?: No

10-May-2018 16:36:09

iObserver
Jul Member 2022

iObserver

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Galaxy S8+
Model Number: SM-G955U
Location: Michigan US
Wifi: no
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: Oreo

Playtime (Approx): A few minutes

Big black bars on the side of my screen :(

Where is the issue?: Everywhere!

Does restarting the client fix the issue?: nope

10-May-2018 16:59:20

IT Guy v0

IT Guy v0

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy *7
Model Number: SM-G930f
Location: UK
Wifi: No
Cellular: 4G
Data Provider: Vodafone
OS: Android
OS version: 7.0

Playtime (Approx): 15 mins
What is the issue?: graphics bug
Where is the issue?: Fairy Ring interface has vertical gaps
Does restarting the client fix the issue: No
https://i.imgur.***/0RzxVBM_d.jpg?maxwidth=640&shape=thumb&fidelity=medium

10-May-2018 16:59:50

TSMCharizard

TSMCharizard

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Droid
Model Number: Turbo 2
Location: USA
Wifi: No
Cellular: 4G
Data Provider: Verizon Wireless
OS: Android
OS version: Most recent

Playtime (Approx): 0
What is the issue?: Keyboard not coming up to type username/********
Where is the issue?: Login screen
Does restarting the client fix the issue?: No

10-May-2018 17:05:45

Rin Natsume
Dec Member 2010

Rin Natsume

Posts: 1,279 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: One Plus
Model Number: 3
Location: Canada
Wifi: Yes
Cellular: 4G
Data Provider: Telus
OS: Android
OS version: 7.0

Playtime (Approx): 5min in this instance
What is the issue?: Pest Control "Void Knights' Reward Options" Window black background that looks inconsistent with everywhere else. Can still see the main shop just fine and functionally works.
Where is the issue?: Void knight point shop
Does restarting the client fix the issue?: No

10-May-2018 19:25:06

Suck a Dick

Suck a Dick

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Nvidia Shield Tablet K1
Model Number: SHIELD Tablet K1
Location: USA
Wifi: Yes
OS: Android
OS version: 7.0

Playtime (Approx): 0
What is the issue?: Blackscreen on app startup, can hear sound but cannot see anything
Where is the issue?: Login Page
Does restarting the client fix the issue?: No

10-May-2018 20:24:42 - Last edited on 10-May-2018 20:32:30 by Suck a Dick

Rin Natsume
Dec Member 2010

Rin Natsume

Posts: 1,279 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: OnePlus 3
Model Number: A3000
Location: Canada
Wifi: No
Cellular: 4G
Data Provider: Telus
OS: OxygenOS
OS version: 4.0.3

Playtime (Approx): 20minute session
What is the issue?: Touch Offset. I noticed it happened when I try to dismiss the pest control victory message where it says tap here to continue.
Where is the issue?: Anywhere on the screen
Does restarting the client fix the issue?: Restarting does fix in addition to just waiting a while.
notice my faint white touch circle that is clearly under the yellow

11-May-2018 01:55:02

Yb Roy
Aug Member 2022

Yb Roy

Posts: 86 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy *7
Model Number: SM-G930F
Location: Australia
Wifi: Yes
Cellular:
Data Provider: Amaysim
OS: Android
OS version: 7.0

Playtime (Approx): 30mins
What is the issue?: Deleted items while banking / equipping
Where is the issue?: Issue took place while using the ZMI banker, I was altering placeholders and bank fillers then exited the bank. Then switched gear from graceful to prospector outfit. While equipping the Prospector outfit with Dragon Pic and Dragonfire shield, only the Dragon Pic and Dragonfire shield was equipped while the outfit was deleted.
Does restarting the client fix the issue?: No after restart the outfit was still gone and I only have placeholders of the outfit in the bank now.

11-May-2018 03:02:01

Mystic Nacho

Mystic Nacho

Posts: 325 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8+
Model Number: SM-G955F
Location: United Kingdom
Wifi: Yes
Cellular: 4G
Data Provider: Three
OS: Android
OS version: 8.0

Playtime (Approx): 1 hour (does not affect issue. its always present)
What is the issue?: ground textures distort/appear through special attack bar text. the text appears fine when placed on a wall/floor tile with no debris textures ect.
Where is the issue?: Catacombs of kourend primarially. but other areas too.
Does restarting the client fix the issue? no




EDIT:

just to add, i have found more area's where this is happening and why,

It appears that text on the UI is slightly transparent on the edges allowing background to shine through at certain angles. here are two pics, one if you look at Dharoks equipment on the guide you can see mushrooms showing through the text from behind, And another of the equipment screen showing the background of zanaris showing around the character ect.



11-May-2018 22:35:13 - Last edited on 12-May-2018 13:13:32 by Mystic Nacho

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