RuneScape Forum Archive | Reporting Content Issues

Feb

2022

2GJ

Posts: 315 Silver Posts by user Forum Profile RuneMetrics Profile

Device name: iPhone 6S Plus
Model Number:
Location: France
Wifi: Yes
Cellular: 4G
Data Provider: Bouygues
OS: iOS
OS version: 11

Playtime (Approx): 30 minutes
What is the issue?: Clicking the chat stones sometimes is interpreted as clicking on the ground behind them. The chat stones should have their click-box enlarged to avoid unintentional misclicks.
Where is the issue?: Anywhere.
Does restarting the client fix the issue?: No.

What is the issue?: Minimizing the minimap in resizable mode then switching to fixed mode causes the minimap area to be black. It is not possible to bring back the minimap without returning to resizable mode.
Where is the issue?: Anywhere.
Does restarting the client fix the issue?: No.

13-Apr-2018 20:13:38

Nov

2021

Ziggydog7

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: iphone 7s+
Location: Pittsburgh PA, USA
Wifi: xfinity
Data Provider: AT&T
OS: iOS
OS version: 10.1.1

Obviously controls will clear up, but I can seem to find a repeatable way to bring up my xp numbers in the stats tab. If I highlight it, the three xp number come up, but my finger covers it. Again, i might not be familiar enough with the controls. I can do it if i use two fingers, put one on the stat, one in the middle of the screen. After the box pops up, remove the finger thats covering it. This seems unnatural, in my opinion.

13-Apr-2018 21:14:28

Oct

2014

melastonin

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Apple iPhone 7+
Model Number:
Location: United States
Wifi: Yes
Cellular: 4G LTE
Data Provider: Verizon
O*: iOS
OS version: 11.3

Playtime (Approx): Any amount of time
What is the issue?: While wielding the volcanic abyssal whip, it will show up as a regular color abyssal whip.
Where is the issue?: Everywhere
Does restarting the client fix the issue?: No

13-Apr-2018 22:05:24

Dec

2015

MM710

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: iPhone 6s
Model Number: MKQ*2B/A
Location: United Kingdom
Wifi: Yes
Cellular: 4G
Data Provider: EE
OS: iOS
OS version: 11.4

Playtime (Approx): 60 mins
What is the issue?: F key keybind reset on PC after playing on Mobile
Where is the issue?: On PC client
Does restarting the client fix the issue?: No

13-Apr-2018 22:15:49 - Last edited on 13-Apr-2018 22:16:24 by MM710

Vanity Name

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: iPhone X
Model Number: NQAN2LL/A
Location: United States
Wifi: Yes
Cellular: 4G LTE
Data Provider: AT&T
OS: Apple iOS
OS version: 11.3 (15SE216)

Playtime (Approx): 45 minutes
What is the issue?: Phone auto-locks after the amount of time set by the user in the iPhone settings under Settings>Display & Brightness. Tapping anywhere on the screen resolves the issue obviously, but I'm assuming this is unintended while the app is running and not in the background.
Where is the issue?: Anywhere.
Does restarting the client fix the issue?: No.

13-Apr-2018 22:18:46

go0fyg00ber

Posts: 6 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Iphone 7
Model Number: MN9D2LL/A
Location: United States
Wifi: yes
Cellular: LTE
Data Provider: Att
OS: iOS
OS version: 11.3

Playtime (Approx): 1 hour
What is the issue?: Was alching air battlestaves in Edgeville w346, had a stack of about 500. Cast alchemy and the entire stack of battlestaves disappeared, and received no cash from those battlestaves. So I am out 500 air battlestaves.
Where is the issue?: Edgeville bank world 346
Does restarting the client fix the issue: no War never changes

14-Apr-2018 00:07:11

Nov

2016

Febattytan

Posts: 15 Bronze Posts by user Forum Profile RuneMetrics Profile

I thought id write a few reports on my first day, I see alot of people using iPhones - I found that theBeta on my iPhone (information below in brackets) made my phone very hot and consumed alot of battery. This was not the case on my iPad.

Device name: iPad [iPhone]
Model Number: NL3J2B/A [MN4W2X/A]
Location: Sydney, Australia
Wifi: yes
Cellular: 4G
Data Provider: Optus (Au)
OS: Apple OS
OS version: 11.2.6 [11.3]

Major issue

Playtime (Approx): 30-40 minutes
What was the issue?: Doing a click relatively intensive slayer task (Lizardmen Shaman) where being able to move quickly is essential. Found that clicking did not always register resulting in mass damage, found I need to repeatedly click to register movement. I don't believe that this was a lag issue, as the monsters in the cave continued to attack and damage was constant (not all at once which you often see when lagging)
Where was the issue?: Lizardman Shaman Slayer Cave
Does restarting fix the issue?: NO

Minor Issue

Playtime (Approx): 10 minutes
What is the issue?: had exited the program for another program, upon reopening there was a disconnection and the application froze completely until the app was reset
Where is the issue?: Grand Exchange
Does restarting the client fix the issue?: YES

Recommendations

Playtime (Approx): Throughout Play
What is the issue?:Accessibility of the right click options
Where is the issue?: options which have a right-click fast option (Slayer masters, Charter ships, bank/Grand exchange ect)
Suggestion on fix: I would like to suggest that the right click option on phone becomes the left click option, so when left-clicking on a bank or a slayer master the 'bank' and 'assignment' options are what is selected instead of the 'talk' option.

14-Apr-2018 03:04:15 - Last edited on 14-Apr-2018 03:04:53 by Febattytan

Jameskool7

Posts: 104 Iron Posts by user Forum Profile RuneMetrics Profile

Device name: Iphone
Model Number: 6s
Location: Smoke devils
Wifi: Yes
Cellular: No
Data Provider: Rogers
OS: ios
OS version: 10.3.3

Playtime (Approx): 7 Hours
What is the issue?: The smoke is graphically different, making the area hard to play.
Where is the issue?:Smoke devils
Does restarting the client fix the issue?:No

14-Apr-2018 04:59:12

Aug

2022

Messor

Posts: 190 Iron Posts by user Forum Profile RuneMetrics Profile

Minor content issue
When attempting to make an abuse report the keyboard pops up and there is no way to clear it or minimize it. As a result you are physically unable to submit an abuse report. In my instance I was trying to make a report of someone trying to get me to download a bot software from an external site

Device name: iPhone 7 Plus
Model Number: A1784 / MNQY2LL/A
Location: Oklahoma / United States
Wifi: Yes
Cellular: 4G / LTE
Data Provider: T-Mobile 32.0
OS: iOS
OS version: 11.3 (15E216)

Playtime (Approx): 2 hours
What is the issue?: Unable to submit abuse Reports
Where is the issue?: Client interface?
Does restarting the client fix the issue?: No

10+ Year Veteran

and 200m xp in competitive bank standing

14-Apr-2018 05:00:11

Word Bird

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: iPhone 6s
Model Number: MKRX2LL/A
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: Verizon
O*: iOS
OS version: 11.3

Playtime (Approx): 30 mins
What is the issue?: No sound through cellphone speakers. Sound can be heard through headphones once plugged in. Once I remove them still no sound through the cellphone speakers.
Where is the issue?: Login screen and in-game
Does restarting the client fix the issue?: No. Also, restarting phone did not fix the issue.

What is the issue?: The report player option brings up the keyboard and after typing the name and hitting done it does not close the keyboard. The keyboard can be closed with a four finger swipe down but I don't think that is common knowledge to the average iPhone user. Could be helpful if the four finger swipe was mentioned in the mobile user tutorial.
Where is the issue?: When reporting a player.
Does restarting the client fix the issue?: No

What is the issue?: When attempting to change chat options (on, hide, off, etc.) you need to
long-tap but holding your finger towards the top of the screen on an iPhone enables its notification drag down menu so it can be tedious to long tap one of the chat options. After a little bit of time I could get it but on smaller screened phones it is quite difficult. Just wanted to suggest an option of when in tap to drop mode the ability to cycle through the options by tapping the chat option you'd like to change.
Where is the issue?: Top of screen
Does restarting the client fix the issue?: No

14-Apr-2018 05:33:57

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Reporting Content Issues