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Quick find code: 429-430-240-66004733

T-Rawwwwwwww

T-Rawwwwwwww

Posts: 22 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S9
Model Number: IDK
Location: United States
Wifi: Ya
Cellular: 4G Lte
Data Provider: Verizon
O*: Android
OS version:

Playtime (Approx): Kings Ransom Quest
What is the issue?: cant click anything, cant interact
Where is the issue?: During the quest, Inside courtroom. Cant do nuffin'
Does restarting the client fix the issue?: no dude

28-Jul-2018 07:12:54

SomeGuyCake
Jan Member 2023

SomeGuyCake

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Phone: Galaxy S7 Edge
Mn: sm-g935a
Carrier: at&t
Wifi: Yes

In runescape mobile, I have found it impossible to attack anything with a sword. Every skill I've tried works, apart from combat.

Does the problem happen on pc?: No
Does restarting the app fix the issue?: No

28-Jul-2018 11:21:23

Memery

Memery

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8
Model Number: SM-G950F
Location: United Kingdom
Wifi: Yes (Bug is present on both Wi-Fi and 4G)
Cellular: 4G
Data Provider: EE
OS: Android
OS version: 8.0

Playtime (Approx): N/A
What is the issue?:Game freezes for 4-5 seconds when getting an item out of a large bank tab.
Where is the issue?:Every bank (only with large bank tabs, in my case the main part of my bank)
Does restarting the client fix the issue?:No, issue is always present.

28-Jul-2018 13:16:38

Lost MyseIf
Mar Member 2024

Lost MyseIf

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung galaxy s7 edge
Model Number: SM-G935P
Location: United states
Wifi: Yes
Cellular: 4g LTE
Data Provider: Sprint
OS: Android
OS version: 8.0.0

Playtime (Approx): 10 minutes
What is the issue?: The smokey water well to kill dust devils has a long dark grey bar across the screen, and its not on there on PC, just mobile. Its quite annoying
Where is the issue?: Dust devil smokey well in the desert in pollnivneach
Does restarting the client fix the issue?: No

28-Jul-2018 21:07:27

EJK
Jul Member 2009

EJK

Posts: 128 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Xiaomi mi 3 (also Xiaomi redmi 3s and Samsung s7 exynos)
Model Number: MI 3W (redmi 3s****-G930F)
Location: Finland
Wifi: Yes
Cellular: Yes
Data Provider: -
OS: Android
OS version: 6.0.1 (6.0.1, 8.0.0)

Playtime (Approx): Multiple hours.
What is the issue?: When flipping the phone while in app causes it to flicker. Flipping the phone while in app drawer and then reopening the app does not cause flicker. The problem is not present on the redmi 3s and s7. The flicker is basically an alternation between the two different orientations with a frequency of multiple flips per second.
Where is the issue?: Client (both on log-in screen and in-game.)
Does restarting the client fix the issue?: No.

Edit: fixed in update 5.12.2018. Thanks for your great work!

29-Jul-2018 10:56:53 - Last edited on 06-Dec-2018 08:55:24 by EJK

Sparkx33

Sparkx33

Posts: 1,201 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: zte
Model Number: k88
Location: usa
Wifi: yes
Cellular: no
Data Provider:none
OS: marshmallow 6
OS version: 6

Playtime (Approx): 1 hour
What is the issue?: I logged out of the game. Did not close app but logged out. Logged back in later and was dead. Lost a lot of items...😠

29-Jul-2018 22:55:43

aussieyobbo
Apr Member 2018

aussieyobbo

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung S9+
Model Number: SM-G965F
Location: Australia
Wifi: No
Cellular: Yes
Data Provider: Optus
OS: Android
OS version: 8.0.0

Playtime (Approx): 5 minutes
What is the issue?: When minimising the app (not closing it) it loses internet connection to the app causing me to dissconnect/logout.
Where is the issue?: everywhere.
Does restarting the client fix the issue?: No.

***ending up being because power saver mode was on.***

30-Jul-2018 12:54:40 - Last edited on 30-Jul-2018 14:52:40 by aussieyobbo

aussieyobbo
Apr Member 2018

aussieyobbo

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
aussieyobbo said :
Device name: Samsung S9+
Model Number: SM-G965F
Location: Australia
Wifi: No
Cellular: Yes
Data Provider: Optus
OS: Android
OS version: 8.0.0

Playtime (Approx): 5 minutes
What is the issue?: When minimising the app (not closing it) it loses internet connection to the app causing me to dissconnect/logout.
Where is the issue?: everywhere.
Does restarting the client fix the issue?: No.



***ending up being because power saver mode was on.***

30-Jul-2018 14:51:58

Killjoy4fun

Killjoy4fun

Posts: 10 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8+
Model Number: SM-G955U
Location: United States
Wifi: Yes
Cellular: Yes
Data Provider: Verizon
OS: Android
Hardware version: R*V 1.0 (R.E.V. keeps censoring the E)

I have found 4 Bugs that are really annoying...

Playtime (Approx): at anytime logged on does not matter how long I have been logged on for.
What is the issue?:
1: magic book will now show what runes needed to cast a spell.
2: attack style wont show what your xp will go into, att, str, def, controlled.
3: in the prayer book has no description on what each prayer will do
4: pest control wont allow to scroll up and down in the void shop.
Where is the issue?:
1: everywhere.
2: everywhere.
3: everywhere.
4: at pest control minigame.
Does restarting the client fix the issue?: no

30-Jul-2018 23:36:02 - Last edited on 31-Jul-2018 01:07:48 by Killjoy4fun

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