Matchgirl42 post:
"And if the 90 percent that do not like it prevails, and the change isn't made, and profit goes down enough that the company closes, what then?"
Notice how my question was purposely ambiguous, ever hear of the elenchus method? yea- did that with that question. Either way I would tell you you're wrong. But, you said the 90 have the majority. good. we're on the same page there. However, we're not on the same page with situation. Now, let's say the 10 get their way, the 90 LEAVE, and after a given timeframe the 10 stop buying into the company's introductions. Where do they get their profit then? they lost 90% of their base income with their decision to implement the introduction. What do you do then? the 10 stopped buying into the introductions, so tell me- what CAN you do? negative word of mouth would have already gotten around about your company saying you don't care about the customers. Now you have to try either Damage Control, or find a way to get even a fraction of your base income back, because you and I
BOTH
know that some, if any at all, of those 90 will not return.
This so called "vocal minority" very much had power here, which actually was positive in terms of profit at first, but negative over time in terms of Public Image, which
IS
the driving factor in making profit. This is why I say you CANNOT discredit the "vocal minority"
Another example of where a "vocal minority" has power: You're a student in a grade school classroom of 20, and you all are doing your work, socializing. However, there are 2 students who decide it will be funny to shout their conversation, disturbing the classroom setting. Now, the teacher decides to separate all the students, make them face the wall, and do all their work in silence. Now, in this situation, did the "vocal minority" have power? Common sense will tell you the right answer.
continued
"Revenge...is like a rolling stone, which, when a man hath forced up a hill, will return upon him with a greater violence, and break those bones whose sinews gave it motion."- Jeremy Taylor
26-Jun-2013 02:57:36