Dear Jagex,
This business model is not sustainable. The community doesn't trust the development team, you've burn the bridge to loyalty, adopted money hungry tactics (which is acceptable if done correctly, because you are a company, but not when it jeopardizes the founding principles of the game.), resorted to blatant lies to then cover up those moral tweaks, and because the way you have treated players and handled bots, bots are now the backbone of your company. The problem is, when you let these bots run rampant, legitimate players notice and are deterred from the game. Once you deter enough players, the bots will begin leaving and you'll have yourself a failing company.
If I was a competing gaming company, and I wanted to destroy runescape, I would be buying a large sum of bots and would then release them into the game. You may say, let them, we'll profit from their stupidity. Except, the company out to get you probably doesn't exist and you've fallen into the trap they would've planted anyways. You're raking in the bucks for a brief year and sooner or later gone forever. Stop utilizing bots as a cash crop if you wish to sustain this once enjoyable game.
If I were to put this into a metaphor, I would say that Jagex is farmer Mark. Farmer Mark began adopting the same methods that farmers in the United States used before the Great Depression. Unfortunately those methods lead to the Dust Bowl. Right now you are in the process of creating a Dust Bowl, Jagex.
Sincerely,
A former 10 year Veteran
08-Jan-2013 02:02:28