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Wilf
Jul Member 2019

Wilf

Posts: 17,032 Opal Posts by user Forum Profile RuneMetrics Profile
Team Skull said :
Wilf said :
If jmods cite the forums being less active than reddit and as such a reason why they are active on reddit quite a bit then I think using the amount of posts made on the forums is reasonable to gauge how active the forums are. Also reasonable to then compare it to how many posts are made on reddit. If people are posting far more on the forums than reddit then I'd like to know what the jmods explanation is for not using the forums at similar levels.

A bump post on a clan thread is still a user using the forums isn't it?

I like the cleverness in this post mate.

Is that a compliment or sarcasm :P

15-Jan-2017 22:45:34

Windsofnight
Mar Member 2017

Windsofnight

Posts: 6,634 Rune Posts by user Forum Profile RuneMetrics Profile
Commentary

Pretend this is that Reddit thread & I was the last one to reply. K, thanks.


IF YOU ARE GOING TO TAP DANCE AT LEAST PUT ON TAP SHOES

I truly find it a bit difficult to believe that Jagex, the company, stance is the forums aren't as big of a deal as they use to be since the link between the RuneScape brand & RSOF has been cultivated over the years by Jagex. This wasn't something that happened overnight but through years of precise marketing of the brand.

RSOF is an integral part of the RuneScape brand & is known for being the gateway for all things RuneScape. That is the result of years of careful marketing cultivation. It is doubtful that a company would all of a sudden take the stance that a integral part of their brand was no longer as big of a deal as it once was.

RSOF is part of the RuneScape brands official website & as such has been a part of the Main RuneScape Website page since RSOF was added as part of the website. How many employees at Jagex can say that they have been around as long as the RSOF?

Even today, as in the past, all news articles posted on the RuneScape Main Website page direct the customer, potential customer or visitor to use the the official forums to discuss these current updates or videos. The Jagex company social media accounts also direct the customer, potential customer & visitor to utilize RSOF as well. The RuneScape brand social media accounts also direct the customer, potential customer & visitor to utilize RSOF too.

It appears that Jagex is telling us to utilize RSOF. This tells us that Jagex believes RSOF is as big of a deal as it always has been since they want us to utilize it.
WHERE IS MY INGAME RSOF TITLE?!

16-Jan-2017 04:33:26 - Last edited on 16-Jan-2017 04:37:51 by Windsofnight

Windsofnight
Mar Member 2017

Windsofnight

Posts: 6,634 Rune Posts by user Forum Profile RuneMetrics Profile
Lets be real here for a minute, the cost of RSOF is built into the website. In terms of ownership of the content (ideas) that are posted to RSOF the company makes & saves money from utilizing the content (ideas) that are posted there. This is one of the reasons why a company offers a forum platform for their customers to use. Needless to say, pouching ideas & claiming ownership of those ideas from social media platforms or other websites comes with it own set of problems which is another reason why a company utilizes their own website.

Tbh, I haven't seen anything published by Jagex to suggest that Jagex has changed their stance on RSOF. Nor have I found anything published by Jagex that gives the public any indication that RSOF isn't as big of a deal as it use to be either. Even today, just like Jagex has done in the past, Jagex continues to direct their customers to utilize RSOF.

Yet, here we are, the customers, the potential customers & visitors of RSOF being told by a company spokesperson on a social media platform the opposite of what the company Jagex is telling us.

The problem doesn't appear to be that the forums aren't as big of deal as they use to be but rather the problem may be an attitude that the forums aren't as big a deal as they use to be.

The notion that the forums aren't as big of a deal as they use to be really has nothing to do with the we are not spending as much time there either.

RAISE YOUR HAND IF YOU NOTICED

We have noticed the 'we are not spending as much time there' part just in case anyone might be wondering if we had or not. The RSOF forum profiles tend to speak for themselves. Kinda like one of the "we" in the "we" forum profile showing that there hasn't been any community engagement on RSOF within the generalized forums since October 2016.
WHERE IS MY INGAME RSOF TITLE?!

16-Jan-2017 04:33:32 - Last edited on 16-Jan-2017 04:42:25 by Windsofnight

Windsofnight
Mar Member 2017

Windsofnight

Posts: 6,634 Rune Posts by user Forum Profile RuneMetrics Profile


Humm, I really don't think it is an issue with understanding the internal workings of the Jagex office either, especially for those that have any office experience at all. Not implying that this is true or not but it is worthwhile to note that anyone with any office experience will probably tell you that if you can half way justify spending time on social media during work hours in order to spend that work time on social media you will spend that work time on social media.

This is one of the reasons why companies usually have designated marketing & social media departments. What usually happens when a company allows every single employee to use their work time on social media, (or in some cases does not realize the extent social media is being used by the employees during work hours), is that productivity falls off, consistency fails, production is delayed & additional costs & man hours are incurred in terms of rework & fixes.

I don't think it is a matter of not understanding what CM does either. After all the tweets & posts made to the various social media platforms tend to reveal a lot about what someones duties are, what they are doing at work & how their time is spent there.

After all RSOF is Jagexs official forum on its official website. Driving the consumer to the brands website is a key component towards continued growth of the companies products & services. The customer expects to find community engagement on the companies website. The customer shouldn't have to go off site for that community engagement or to find it.
WHERE IS MY INGAME RSOF TITLE?!

16-Jan-2017 04:33:39 - Last edited on 16-Jan-2017 04:45:15 by Windsofnight

Windsofnight
Mar Member 2017

Windsofnight

Posts: 6,634 Rune Posts by user Forum Profile RuneMetrics Profile
The 'We - as a CM team - spend time on each platform proportional to the amount of people who might see/engage with our posts and responses' tends to come off as just another way to justify not spending any time on the official website during work hours too. Tbh, it does sound good, that is, only if someone doesn't think about it for more than a minute or two though.

Try as I might, even going as far as researching archives that look back over the years, there is nothing that supports the notion or any indication for that matter, that Jagexs community engagement/time spent on RSOF is or has ever been subject to the criterion of 'the number of people who might see/engage with our posts & responses' either. Think about it for a minute, that type of criterion would be a bit nonsensical since RSOF is the Official forum for the RuneScape brand (in case anyone forgot that).

It is worthwhile to note that by looking at the time stamps on the social media platforms it does not appear that anyone at Jagex is being subject to 'time allotments' during work hours when it comes to community engagement time spent either. As deep drinketh the goose as the gander comes to mind, in other words, if someone has time to post offsite then they should have time to post to the companies official website too.

If there is concern that not everyone will see a gold post on RSOF then deal with that issue. There are number of easy solutions. To use the reason that 'oh snap someone might not see my gold post' as a reason for not posting on RSOF doesn't really seem like a viable reason for not posting to RSOF now does it. Passing the buck to the web team only works if the web team knows the buck has been passed to them.

The Reddit is more engaged and more active than the forums & the I am more than happy to admit that's the reason we spend more time here than the forums' part is well, disheartening for obvious reasons.



cc: J. Pan
WHERE IS MY INGAME RSOF TITLE?!

16-Jan-2017 04:33:47 - Last edited on 16-Jan-2017 04:48:06 by Windsofnight

Windsofnight
Mar Member 2017

Windsofnight

Posts: 6,634 Rune Posts by user Forum Profile RuneMetrics Profile
SOME PEOPLE ARE SAYING

Commentary

Some people are saying & I don't know if it is true or not that being in competition for an award is the motivating factor for the recent uptick of gold being posted to RSOF.

I too had noticed an uptick in gold being posted this month as I am in the mist of compiling data for a feature that I would like to do that lists the location of gold posts on the forums. Not saying that I am going to do this feature or not, just trying to get a handle on what will be involved since the crawler data output on my end would have to be converted into text format in order for me to post it to the forums.

Anyway, in light of the fact that we had just been told on a social media platform that the forums were not as big of a deal as they use to be & the rest of that disheartening message it kinda made me wonder.

I decided to take a peek at the criterion being used for the award. It did appear to me that the application of that criterion would be vital in relationship to the companies official forums since they are hosted on the official company website.

Hopefully this uptick in the gold being posted to RSOF isn't competition induced like some people are saying. I guess we will know for sure in another month or so when the awards will be announced on March 9th.
WHERE IS MY INGAME RSOF TITLE?!

20-Jan-2017 02:01:59 - Last edited on 20-Jan-2017 02:04:19 by Windsofnight

Windsofnight
Mar Member 2017

Windsofnight

Posts: 6,634 Rune Posts by user Forum Profile RuneMetrics Profile
Stationary Directory Thread Listing Gold Post Locations

Marketing 101 tells us the importance of transparency, accountability & accessibility (which means visibility into existing marketing assets). RSOF would be considered an existing marketing asset. We know that it is an important marketing asset since Jagex has spent years cultivating the link between it to the RuneScape brand & the company directs it users to utilize it.

We also know that RSOF is underutilized. This is a correctable issue. Taking on board feedback that allows for growth of the brand & meeting those challenges is a first step.

'Visibility' is often cited as a reason for not posting to RSOF & as a reason why no one sees a gold post on RSOF. Even though a user can use the search user function to find the gold or as some data suggests, the lack of gold posted to RSOF there have been numerous suggestions posted on how to address this issue.

Bottom line is folks want to see the gold.

True Story

Because folks wanted to see the gold.

Back in the day, (about 6 or 7 years ago or so), during Jagexs era of transparency, Mod Stevew had a pinned thread up in the general forums that listed the amount of gold being posted by the Jmods on RSOF. This list also provided who the Jmods were that had posted on RSOF during the time frame outlined along with their personal post count totals.

Much to Mod Stevews credit, since that information had to be manually compiled, he kept the list up to date during the duration of the thread. Unfortunately, the overseer of transparency during that period left Jagex & the era of transparency ended.

The list did provide the user a means to look up the thread via the search user function to find the gold without having to guess which Jmod might have posted. I used the list all the time since I had a thread up during that time that included a collection of those Jmod Tidbits that were found on RSOF.
WHERE IS MY INGAME RSOF TITLE?!

20-Jan-2017 02:02:06 - Last edited on 20-Jan-2017 02:07:22 by Windsofnight

Windsofnight
Mar Member 2017

Windsofnight

Posts: 6,634 Rune Posts by user Forum Profile RuneMetrics Profile
Nowadays with the advancement to coding, it appears that implementing coding based on a crawler function, (along the same lines as the crawler program that I mentioned I use for research), may be a possibility. I do know that crawler type programs & coding are a time efficient viable solution that generates lists.

Something like this would kill two birds with one stone so to speak, it would allow the users to easily find a gold post on RSOF, which is what folks want & it would be automated thus requiring very little maintenance. It is also something that can be used in conjunction with Jagexs other products official forums too.

Wait, what is that? Am I hearing words coming from the distance, 'Windsofnight, development time hasn't been granted by our web team because they have more critical work to do' & another voice chimes in, 'they have to use their tap time to do it.' Is that a faint reply I heard, 'it is on my list when I get a round tuit'.

Gonna tell you another true story.

Another True Story

How to meet the challenge with minimal start up time.

There are some very talented forum users that live & breathe coding. They are a source of viable time efficient solutions & ideas. They invest their time wholeheartedly here because of their love of RSOF. I am amazed at some of the ideas & solutions that these users have provided here over the years.

Big shout-out to all of you gals & guys who invest your time & energy here. Just want you to know that I noticed & enjoy reading your contributions.

Anyway, a number of years ago, 2014 or so, one such forum user, Nexus0rigin posted a thread right here in W&F that addressed the issue of providing a real time social media feeds thread, something that the folks wanted to see on RSOF. He provided the coding within the content of the thread. Other like minded coders participated in the discussion, it was kinda like a mini coding nerd fest. It was awesome.
WHERE IS MY INGAME RSOF TITLE?!

20-Jan-2017 02:02:13 - Last edited on 20-Jan-2017 02:26:59 by Windsofnight

Windsofnight
Mar Member 2017

Windsofnight

Posts: 6,634 Rune Posts by user Forum Profile RuneMetrics Profile
Mod Michelle noticed that thread, used the coding provided, worked with Nexus0rigin to tweak it & the end result was the Live JMod Social Feeds, Qfc 254-255-408-65491353. That thread didn't take years to implement because the start up time was minimal because the coding was already provided.

Every one loved that thread just in case anyone was wondering if they did or not. Like the saying goes, the thread may have taken a licking by being locked but the coding keeps on ticking. That coding still works today.

It is worthwhile to note that the 'revised' version of that thread, RuneScape on Social Media Qfc 254-255-425-65522011 was moved to the staff forums back in June 2015 never to be seen again.

Before that, in 2013, a holiday themed thread was posted in W&F that included the coding for the cascading snowflakes that are used on threads on RSOF during the holiday season even today. Betcha can't guess who the author of that thread was.

The result was the first ever cascading snowflakes posted on RSOF & this was implemented by Mod Chrisso. It didn't take years to implement either because the start up time was minimal because the coding was already provided.

If you want to take a peek at the first ever cascading snowflakes on RSOF visit the W&F Discussion and Chat thread, Qfc 278-279-715-65175740 page 25. The coding is still working there too.

These stories show that when ideas are put out there & built on, are viable to utilize & utilized, those ideas are are well worth the small amount of time invested in the start up because they are ideas that benefit the whole of the forum.


A ROUND TUITS

About those a round tuits...

Everyone knows about a round tuits. I have a box of them I can send if you think it will help.



Just let me know what address to send them to...
WHERE IS MY INGAME RSOF TITLE?!

20-Jan-2017 02:02:20 - Last edited on 20-Jan-2017 02:29:50 by Windsofnight

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