RuneScape Forum Archive | Proposal: remove FMR.

2_Tron

Posts: 22,959 Opal Posts by user Forum Profile RuneMetrics Profile

Given the original intent was to, at some point, give LMods a JMod account, I feel it would be easy to adapt to the idea that an LMod is acting on behalf of Jagex and therefore their actions or decions could be taken as such.

This is described at best as a Hoax .
If you truly believe that you have the requirements to become a JMod then your chances can be reviewed here …

https://www.jagex.com/en-GB/careers

... as you have to come to

Cambridge in the United Kingdom

and go through the job interviews to see if you are qualified enough to become a JMod.

The way some people are talking in here about ‘

a JMod account is given

’ is untrue.

They don’t do that.

If it were true that would also mean that all existing JMod-accounts would be worthless/meaningless as there aren’t any serious requirements mentioned talking about ‘given accounts’ and suddenly in one breath those given accounts have the same value as those JMods who seriously have invited for a JMod-account.

In any event, what I am getting at is that the line in the sand can easily be moved.

The line has to be drawn there where it is warranted, not where you would love it to be moved towards too.

…allowing the LMods to conduct the reviews of grievances against the FMod team.

If you do believe that Forum Moderation Review is there for that purpose and that purpose only I do think that you have misunderstood the function of Forum Moderation Review. Re-read said threads opening post to see its true purpose.

(continued)

05-Nov-2021 20:23:13

2_Tron

Posts: 22,959 Opal Posts by user Forum Profile RuneMetrics Profile

(continued)

While this is ultimately Jagex’s website and we can all say “this is Jagex’s game”, who can guarantee that a Jmod can do a better job at moderating and communicating than an Lmod can?

JMods do need to have a certain ‘communication’ level/skill and likewise experience, where inside the organization of Jagex, future JMods are trained/educated how to best communicate with the outside world. This training/education is constantly reviewed/corrected/redressed to make sure there are little to no mistakes made when a JMod express themselves to/in the outside world.

Jagex/JMods jobs wouldn’t become any easier if LMods were given access to Forum Moderation Review as it is still Jagex/JMods who have to control/supervise any moderation that goes along.
It is a hoax that Jagex/JMods would be relieved from a lot of workload.

The fact that one still remains and has remained influential/effective is just testament to that.

Untrue as reports have pointed out in Forum Moderation Review.

Going back/or stay at how it is, Jagex/JMods are the only ones who are able with high efficiency to conduct reports in Forum Moderation Review, where Jagex/JMods have the best back-up available for assistance when needed.
Also Jagex/JMods are the only ones with enough inside channels & knowledge to answer most questions or conduct thorough investigations to see what is going on in The RuneScape Official Forums.
LMods do not have those channels and rely on Jagex/JMods to ask for such back-ups.

At last, FMods have never asked for other moderators to step-in in-between Jagex/JMods and FMods. FMods foremost asked Jagex/JMods to step forward letting Jagex/JMods bring clarity in cases addressed in Forum Moderation Review and give proper leadership to the Forum Moderation Team.

05-Nov-2021 20:25:13

Apr

2012

Spearmint30

Posts: 23,350 Opal Posts by user Forum Profile RuneMetrics Profile

2_Tron said :
...[Snip]... Lemme give you a hand...

1) New JMods coming through! - Give that a read. The fact remains that the original intent was to set LMods up with JMod accounts. My apologies for using the word "give" if that caused confusion there.

2) I was, as mentioned in my post, referring to where the line was previously drawn here- which has nothing to do with where I want it. Moving the line comes with other forms of review, of course. I wouldn't ever recommend that volunteer moderators should not have accountability. The FMR would be rendered useless if the previous methods of QA resumed, a task that Community Management did basically automatically when there was staffing to do so. Such engagement renders FMR redundant and unnecessary.

3) Ahh, yes, this bit here: Mod Kari said :

What can this thread be used for?

This thread can be used

only

for the following:

Forum Moderator complaints

– if you feel a

Forum Moderator

has acted inappropriately or misused their power. As grievance and complaint are essentially synonymous, I agree that re-reading the first post of FMR is helpful in determining its purpose.

•

Spearmint30

•

¤

Food scientists have finally managed to remove the mint flavor from gum! The ex-spearmint was a success!

¤

06-Nov-2021 18:22:15

2_Tron

Posts: 22,959 Opal Posts by user Forum Profile RuneMetrics Profile

Spearmint30 said :
2_Tron said :
...[Snip]... Lemme give you a hand...

1) New JMods coming through! - Give that a read. The fact remains that the original intent was to set LMods up with JMod accounts. My apologies for using the word "give" if that caused confusion there...

Hi everyone,

We wanted to take a moment to introduce ‘Keywords’, who among other things will be helping the community management team deliver a better forum experience. Keywords already works with player support and localisation, and is going to help us make the forums great again!

This means that we will have new JMods whose focus is forum engagement and moderation, collecting feedback and helping us with day-to-day projects.

They will also be providing cover that the previous LMods couldn’t

, such as forum moderation review, ban appeals and escalations. This will make the forums a better place and free up some time for the internal Community Management team to focus on other things.

There's no such thing that says '

we are giving LMods JMods-accounts

'.

We’re really excited to be working with this team, and

the new Local Moderators who have a wealth of RuneScape experience

. They will introduce themselves soon, so please give them a warm welcome!

There's no such thing that says '

we are giving LMods JMods-accounts

'.

They’re currently using LMods accounts, but this will change next week once we can get them fully set up.

Thanks,
Mod Cam

There's no such thing that says '

we are giving LMods JMods-accounts

'.

06-Nov-2021 20:27:17

2_Tron

Posts: 22,959 Opal Posts by user Forum Profile RuneMetrics Profile

Spearmint30 said :
...
2) I was, as mentioned in my post, referring to where the line was previously drawn here- which has nothing to do with where I want it. Moving the line comes with other forms of review, of course. I wouldn't ever recommend that volunteer moderators should not have accountability. The FMR would be rendered useless if the previous methods of QA resumed, a task that Community Management did basically automatically when there was staffing to do so. Such engagement renders FMR redundant and unnecessary... 2_Tron said :
...

In any event, what I am getting at is that the line in the sand can easily be moved.

The line has to be drawn there where it is warranted, not where you would love it to be moved towards too... A lot of this thread is about giving LMods JMod-accounts and let them handle Forum Moderation Review, which is beyond acceptable terms.

06-Nov-2021 20:35:30

2_Tron

Posts: 22,959 Opal Posts by user Forum Profile RuneMetrics Profile

Spearmint30 said :
... 3) Ahh, yes, this bit here: Mod Kari said :

What can this thread be used for?

This thread can be used

only

for the following:

Forum Moderator complaints

– if you feel a

Forum Moderator

has acted inappropriately or misused their power. As grievance and complaint are essentially synonymous, I agree that re-reading the first post of FMR is helpful in determining its purpose. The opening post does contain more than that 'bit' you found in-between.

But a reminder that is repeadetly overlooked but spot-on, here, in this thread ...

Posting on this thread

does not

guarantee a response, but all reports will be reviewed and any necessary action will be taken . Posts which don't use the above form risk having their

review delayed or not done at all

.

06-Nov-2021 20:44:01

Jul

2019

Wilf

Posts: 17,032 Opal Posts by user Forum Profile RuneMetrics Profile

"I think that your suggestion is, in a way, already carried out by the FMods. As it has been mentioned, FMods do not moderate over other FMods, except on extreme cases/scenarios. For example, Tuffty forwarded ( post ) Archaeox's report to the FMod who actioned the thread in the first place. The FMod in question then intervened and dealt with the report accordingly: post . THIS is the kind of communication that I love."

What's good for the goose....

Come on mods lock this thread jagex are aware of the problem and have responded.

06-Nov-2021 20:51:32 - Last edited on 06-Nov-2021 20:54:10 by Wilf

Apr

2012

Spearmint30

Posts: 23,350 Opal Posts by user Forum Profile RuneMetrics Profile

2_Tron said :

They’re currently using LMods accounts, but this will change next week once we can get them fully set up.

Thanks,
Mod Cam

There's no such thing that says '

we are giving LMods JMods-accounts

'. I think most would agree that from the way that is written, the deduction is reasonable. Also the title of the thread. And also these posts from the same thread... Mod Cam said :
Mod Meadows will still be the curator of the forums and will work closely with the new JMods to make it the best it can be. Mod Cam said :
Soon we will create JMod accounts for the team

•

Spearmint30

•

¤

Food scientists have finally managed to remove the mint flavor from gum! The ex-spearmint was a success!

¤

06-Nov-2021 21:04:30

2_Tron

Posts: 22,959 Opal Posts by user Forum Profile RuneMetrics Profile

Spearmint30 said :
2_Tron said :

They’re currently using LMods accounts, but this will change next week once we can get them fully set up.

Thanks,
Mod Cam

There's no such thing that says '

we are giving LMods JMods-accounts

'. I think most would agree that from the way that is written, the deduction is reasonable. Also the title of the thread. And also these posts from the same thread... Mod Cam said :
Mod Meadows will still be the curator of the forums and will work closely with the new JMods to make it the best it can be. Mod Cam said :
Soon we will create JMod accounts for the team I'll give you a small hint, ... '

such as forum moderation review, ban appeals and escalations

... .

06-Nov-2021 21:19:04

Apr

2012

Spearmint30

Posts: 23,350 Opal Posts by user Forum Profile RuneMetrics Profile

2_Tron said :
Spearmint30 said :
2_Tron said :

They’re currently using LMods accounts, but this will change next week once we can get them fully set up.

Thanks,
Mod Cam

There's no such thing that says '

we are giving LMods JMods-accounts

'. I think most would agree that from the way that is written, the deduction is reasonable. Also the title of the thread. And also these posts from the same thread... Mod Cam said :
Mod Meadows will still be the curator of the forums and will work closely with the new JMods to make it the best it can be. Mod Cam said :
Soon we will create JMod accounts for the team I'll give you a small hint, ... '

such as forum moderation review, ban appeals and escalations

... . That's a great hint, as all those activities also require a JMod account. Sweet, we nailed it!

In any event, due to the delays and hurdles involved in getting the LMods set up with the intended JMod accounts and given that the Jagex CM team is smaller now, as indicated by Kari in her final review, it is clear that FMR as it exists today is not working as it was initially intended and its time to consider other options - some good ones have been presented in this thread already.

•

Spearmint30

•

¤

Food scientists have finally managed to remove the mint flavor from gum! The ex-spearmint was a success!

¤

06-Nov-2021 21:32:28