What is "Keywords"?
An organisation/company/agency or similar that supplies staff?
In which case, you are outsourcing administration of the RSOF?
Are these new people actually directly employed by Jagex, or are they 'third party' staff contracted to "Keywords" and simply currently engaged in undertaking tasks for Jagex?
It's a bit confusing, the way the OP is worded.
You refer to them both as 'new JMods' but then also refer to your own internal team (the
real
JMods directly employed by Jagex, one assumes) and subsequently refer to them as "new Local Moderators"
Strangely, my search engine could not find any organisation by the name of "Keywords".
FiFi LaFeles
said
:
What is "Keywords"?
An organisation/company/agency or similar that supplies staff?
In which case, you are outsourcing administration of the RSOF?
Are these new people actually directly employed by Jagex, or are they 'third party' staff contracted to "Keywords" and simply currently engaged in undertaking tasks for Jagex?
It's a bit confusing, the way the OP is worded.
You refer to them both as 'new JMods' but then also refer to your own internal team (the
real
JMods directly employed by Jagex, one assumes) and subsequently refer to them as "new Local Moderators"
Strangely, my search engine could not find any organisation by the name of "Keywords".
Agreed. If this is outsourcing Jmods, then I'd rather you just raise the Lmod permissions so they can do.... whatever it is you're hiring them to do, and leave the goldposts for the people that actually work in the office.
I could not be more excited to be able to join the team here and to get back into the swing of things with RS in a big way - both in game and in the community!
You'll have to excuse me as it's been an embarrassingly long time since I've played, but I've been digging back into it as of late and all of the amazing times and memories come flooding back pretty instantly. I guess it's kind of like riding a bike, or at least, I assume, since ALSO embarrassingly, I never learned how to bike
As Neriphyra said, Cam will be able to answer any of your in-depth questions about the changeups here when he's back on Tuesday.
For the time being, don't hesitate to reach out to either of us if you have any questions or concerns about what we'll be doing around here, or if you just want to grill us about things
We're here to help keep this place the amazing community that it is, and to do everything we can to improve your experience here!
Ah, nice! Do you also become confused because you know about 30 other Nicks and anytime your name is called you look around like "Me? Is this me? No? Oh..."
Community Manager for Jagex
Iceberg
said
:
Thanks, Cam. And of course welcome aboard to the new folks.
@Cam - What can you say to reassure the forum community that this time the system will work? I don't mean to sound pessimistic but what changes will there be put into place to ensure that the new folks have the right tools that they need this time around?
That's a fair point.
Working with the previous team was a learning experience. The technical problems we faced we were not aware of until we started tackling them. We know what those issues are now and have done the necessary checks prior to partnering up with them.