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Too many login attempts

Quick find code: 278-279-698-66169545

LHCb

LHCb

Posts: 921 Gold Posts by user Forum Profile RuneMetrics Profile
Yep, same problem for the last 13 hours. No mobile, no pc access. I've reset modem, computer, flushed DNS, full ipconfig trouble shooting,uninstalled/reinstalled runescape .exe. NO DICE. Ive submitted a ticket, no responses as of yet. Great to know the game im paying to play is taking this issue so seriously, please make some kind of announcement or something to at least acknowledge this is a known issue.
Not everybody is plotting to deceive, inveigle and obfuscate...

08-Aug-2020 00:20:27

Maynne

Maynne

Forum Moderator Posts: 52,416 Emerald Posts by user Forum Profile RuneMetrics Profile
Jagex is still silent with how many accounts are regularly being affected by this issue.

I think opening-up a transparent communication line is a better approach. Given that many affected are members, they basically spending their membership time unable to login.

09-Aug-2020 04:32:53

Nestled Wolf
Aug Member 2008

Nestled Wolf

Posts: 401 Silver Posts by user Forum Profile RuneMetrics Profile
I am on day two of not being able to log in. "too many log in attempts, wait five minutes and try again". I have refreshed browser. Deleted launcher and re-installed. I have changed my password. These are the things i have heard people recommend. And yes i wait five minutes or much more and try again... no good. Any idea when this might be solved? Im losing my dxp time ! and two days of keys and the maw! help!
thanks!

09-Aug-2020 14:36:39

Nestled Wolf
Aug Member 2008

Nestled Wolf

Posts: 401 Silver Posts by user Forum Profile RuneMetrics Profile
I do not understand, I read some Mods explanation... saying that this is to protect jagex from illegitimate players.....??? my fees are paid? I have never used anything to do anything illegal in game or against the rules. Why is my account being blocked and is it for forever? why?? I look under account status... not even one single complaint of anything!

09-Aug-2020 14:45:59

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