RuneScape Forum Archive | Too many login attempts

Maynne

Forum Moderator Posts: 52,416 Emerald Posts by user Forum Profile RuneMetrics Profile

Dilbert2001 said :
Maynne said :
I really don't know what is your motivation, Dilbert. Both Mrs Ana and I are just concerned about the players affected, they were victims of this without their fault.

And I say that Jagex has not published anything, any information that can help players prevent being hit by this "phenomenon".

I clearly showed you the information that can help players prevent being hit by this Security Feature:

"Repeated attempts to log in will prolong the issue, so in the meantime we recommend to wait at least 20-30 minutes before trying again if you receive this message.

To assist in the investigation of this issue please use the form below to provide more information about your experience"

Sigh, that was after the fact that the victim was already hit in the first place. That was not a preventive action, something that players can do so they will never be a victim of this.

Again, I don't know your motivation in continued posting here and opposing Mrs Ana's and my concerns for the benefit of the victims.

20-Aug-2020 20:20:14

Jun

2006

Dilbert2001

Posts: 30,168 Sapphire Posts by user Forum Profile RuneMetrics Profile

Maynne said :
Dilbert2001 said :
Maynne said :
I really don't know what is your motivation, Dilbert. Both Mrs Ana and I are just concerned about the players affected, they were victims of this without their fault.

And I say that Jagex has not published anything, any information that can help players prevent being hit by this "phenomenon".

I clearly showed you the information that can help players prevent being hit by this Security Feature:

"Repeated attempts to log in will prolong the issue, so in the meantime we recommend to wait at least 20-30 minutes before trying again if you receive this message.

To assist in the investigation of this issue please use the form below to provide more information about your experience"

Sigh, that was after the fact that the victim was already hit in the first place. That was not a preventive action, something that players can do so they will never be a victim of this.

Again, I don't know your motivation in continued posting here and opposing Mrs Ana's and my concerns for the benefit of the victims.

Do I really have to repeat 9000 times to prevent even getting this "too many login attempts" message, just don't relogin or hop worlds too often? I already clearly showed my motivation on how to prevent getting locked out for 5 minutes or even longer.

20-Aug-2020 20:22:47

Maynne

Forum Moderator Posts: 52,416 Emerald Posts by user Forum Profile RuneMetrics Profile

Dilbert2001 said :
Maynne said :
Dilbert2001 said :
Maynne said :
I really don't know what is your motivation, Dilbert. Both Mrs Ana and I are just concerned about the players affected, they were victims of this without their fault.

And I say that Jagex has not published anything, any information that can help players prevent being hit by this "phenomenon".

snip
[/forestgreen]

Sigh, that was after the fact that the victim was already hit in the first place. That was not a preventive action, something that players can do so they will never be a victim of this.

Again, I don't know your motivation in continued posting here and opposing Mrs Ana's and my concerns for the benefit of the victims.

Do I really have to repeat 9000 times to prevent even getting this "too many login attempts" message, just don't relogin or hop worlds too often? I already clearly showed my motivation on how to prevent getting locked out for 5 minutes or even longer.

Seems like you didn't experience this glitch yourself?

Because I can debunk your post as I had first hand experiences (yes, many times I lost count), I was a victim of this bug.

Everytime I got unlucky to be hit by this problem, that was always during the initial login for that day. First login for the day. Do you get me? (not a relogin, not a world switch)

Simply, Jagex is secretive with regards to what mechanics or actions of a player that can trigger this in the first place. If that is made public, people can prevent themselves from falling victim to it.

I completely failed to understand what you are fighting for Dilbert, are you for the innocent players of this game or not? Because it is clear as the sun that the victims are innocent, they don't know what hit them and why they got hit. They were locked-out of the game while they are not at fault.

20-Aug-2020 20:33:59 - Last edited on 20-Aug-2020 20:44:08 by Maynne

Jun

2006

Dilbert2001

Posts: 30,168 Sapphire Posts by user Forum Profile RuneMetrics Profile

@Louiellen

There is nothing secretive. Jagex clearly said it is a Security Feature triggered by "too many login attempts".

Don't say I don't experience this Security Feature. I can easily trigger it by hopping worlds repeatedly and non-stop 100 times but am I a victim? Definitely not as I don't need to hop worlds 100 times and even if I really have to do that I am 100% aware that I should stop trying to login again the next 5-10 minutes or so as instructed by the Support Center.

If you got locked out in the first login of the day, then as I replied to the other user in this thread. It shouldn't have happened unless somebody else used your IP address to login and you aren't aware. In that case, you definitely have to contact Jagex individually.

20-Aug-2020 20:48:30

Maynne

Forum Moderator Posts: 52,416 Emerald Posts by user Forum Profile RuneMetrics Profile

My ISP uses carrier-grade Network Address Translation, they don't provide their customers' modems a unique public-IP. The public IP addresses are shared across hundreds if not thousands of my fellow subscribers with the same ISP. I have no control over it, and paying for a public IP cost an arm and a leg, only suited for corporate customers.

I don't think individually contacting Jagex is the key to fix this problem. It is not specific, many players are hit by this. You admitted here that you never experienced this yourself, so your claims is as only good as what Jagex said publicly.

The first thing for Jagex to do is to acknowledge this as a bug.

Again, this account exists since 2005 - and this never happened prior to year 2020. That is 14-years of bug free experience with regards to logging-in. Yes, got hit after just the first log-in attempt for the day, so my issue were not connected to world hopping and relogin.

Besides, world hopping is a normal mechanics of Runescape for more than a decade. Saying to people "stop world hopping in succession" breaks the feature of world hopping to begin with.

I believe that I can speak for victims here for saying that "we don't deserve this" and "nobody in Runescape deserve this".

20-Aug-2020 20:53:53 - Last edited on 20-Aug-2020 20:57:49 by Maynne

Jun

2006

Dilbert2001

Posts: 30,168 Sapphire Posts by user Forum Profile RuneMetrics Profile

Maynne said :
My ISP uses carrier-grade Network Address Translation, they don't provide their customers' modems a unique public-IP. The public IP address are shared across hundreds if not thousands of my fellow subscribers with the same ISP. I have no control over it, and paying for a public IP cost an arm and a leg, only suited for corporate customers.

I don't think individually contacting Jagex is the key to fix this problem. It is not specific, many players are hit buy this. You admitted here that you never experienced this yourself, so your claims is as only good as what Jagex said publicly.

The first thing for Jagex to do is to acknowledge this as a bug.

Again, this account exists since 2005 - and this never happened prior to year 2020. That is 14-years of bug free experience with regards to logging-in. Yes, got hit after just the first log-in attempt for the day, so my issue were not connected to world hopping and relogin.

Besides, world hopping is a normal mechanics of Runescape for more than a decade. Saying to people "stop world hopping in succession" breaks the feature of world hopping to begin with.

I believe that I can speak for victims here for saying that "we don't deserve this" and "nobody in Runescape deserve this".

This post clearly showed it is your own individual problem when you wrote:

"Again, this account exists since 2005 - and this never happened prior to year 2020"

Please note that Mrs Ana already quoted somebody's post in 2019 this Security Feature existed. You didn't have this issue but somebody else had clearly showed you have different issues individually.

Nobody told you not to hop world or login, but when Jagex designed the game is not meant for excessive world hopping and relogging unnecessarily then I just recommend players not to. Nobody who want to play Jagex's games smoothly deserve laggy games because some people want to relogin or hop world unnecessarily.

20-Aug-2020 21:04:31

The contents of this message have been hidden.

20-Aug-2020 21:04:32

Maynne

Forum Moderator Posts: 52,416 Emerald Posts by user Forum Profile RuneMetrics Profile

Hid that double post you made, Dilbert.

Continuing with this discussion, world hopping was baked into Runescape in direct response to a 3rd party client that featured it.

Jagex complained that 3rd party client abused the system, as it bypassed all the limits the company placed with the login mechanics.

But today's built in world switching is Jagex-made, the company can just set hard limits to it - instead of allowing a bug like this to lock-out people. Besides, how do you define excessive world switching? That is a guesswork for anyone here that is not a Jagex employee.

If Jagex says don't world switch for 100 times in an hour publicly, informed people will be made aware and will not do it. The victims of this bug are generally innocent, and only Jagex can say if they are violators of any policies.

20-Aug-2020 21:11:58

Maynne

Forum Moderator Posts: 52,416 Emerald Posts by user Forum Profile RuneMetrics Profile

Dilbert2001 said :
Maynne said :
My ISP uses carrier-grade Network Address Translation, they don't provide their customers' modems a unique public-IP. The public IP address are shared across hundreds if not thousands of my fellow subscribers with the same ISP. I have no control over it, and paying for a public IP cost an arm and a leg, only suited for corporate customers.

I don't think individually contacting Jagex is the key to fix this problem. It is not specific, many players are hit buy this. You admitted here that you never experienced this yourself, so your claims is as only good as what Jagex said publicly.

The first thing for Jagex to do is to acknowledge this as a bug.

Again, this account exists since 2005 - and this never happened prior to year 2020. That is 14-years of bug free experience with regards to logging-in. Yes, got hit after just the first log-in attempt for the day, so my issue were not connected to world hopping and relogin.

Besides, world hopping is a normal mechanics of Runescape for more than a decade. Saying to people "stop world hopping in succession" breaks the feature of world hopping to begin with.

I believe that I can speak for victims here for saying that "we don't deserve this" and "nobody in Runescape deserve this".

Nobody who want to play Jagex's games smoothly deserve laggy games because some people want to relogin or hop world unnecessarily. [/quote]

That is no ground to just leave it be and let innocent victims be locked-out of the game fully. The world hopping mechanic is defined by Jagex from Alpha to Omega, the company can set the hard limit to prevent abuse while not affecting innocent players. Do you really believe veteran players deserve to be locked-out, while they didn't break any Runescape rules?

20-Aug-2020 21:17:49

Jun

2006

Dilbert2001

Posts: 30,168 Sapphire Posts by user Forum Profile RuneMetrics Profile

Maynne said :
Hid that double post you made, Dilbert.

Continuing with this discussion, world hopping was baked into Runescape in direct response to a 3rd party client that featured it.

Jagex complained that 3rd party client abused the system, as it bypassed all the limits the company placed with the login mechanics.

But today's built in world switching is Jagex-made, the company can just set hard limits to it - instead of allowing a bug like this to lock-out people. Besides, how do you define excessive world switching? That is a guesswork for anyone here that is not a Jagex employee.

If Jagex says don't world switch for 100 times in an hour publicly, informed people will be made aware and will not do it. The victims of this bug are generally innocent, and only Jagex can say if they are violators of any policies.

Security Features are not meant to have their exact mechanics shown for the obvious reason - to prevent troublemakers to exploit the mechanics. That's why we can't even talk about bug exploits openly in Jagex domains.

For the very similar reason, Jagex doesn't tell us how many times when we fail to successfully login in we get kick out. Even Dell and HP as well as mobile device manufacturers never tell us the exact mechanics of the

Security Features

.

This security feature applies to all players, not just veteran players. I am a veteran player and I don't see why it bothers me as there is really no reason for me to relogin or hop worlds 100 times in a short duration.

20-Aug-2020 21:20:47 - Last edited on 20-Aug-2020 21:24:21 by Dilbert2001

Forums

Too many login attempts