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Too many login attempts

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MsEvilVynes
Dec Member 2019

MsEvilVynes

Posts: 755 Gold Posts by user Forum Profile RuneMetrics Profile
and my theory has now failed me .... once again I am plagued with too many fucking log in attempts .. Ya I know about the language but as if I care ... Jagex don't give a damn about my game why should I give a damn about my language
.•:*¨¨*:•.|\/\/|.•:*¨
¨*:•.|\/\/|.•:*¨
¨*:•.|\/\/|.•:*¨¨*:•.

18-Aug-2020 04:44:36

LovveL
Mar Member 2013

LovveL

Posts: 5,894 Rune Posts by user Forum Profile RuneMetrics Profile
Remember to submit your reports for this!! I know it's a longshot, but please do it. Rank #56 Overall. 8000/1****? Hard caskets stacked. 7000/8****? Elite caskets stacked.
31/37 boss logs completed - Ultimate Slayer achieved
Would you trust a Price-checking service that has bots running in W2 advertising themselves constantly? I wouldn't!

18-Aug-2020 11:07:04

LovveL
Mar Member 2013

LovveL

Posts: 5,894 Rune Posts by user Forum Profile RuneMetrics Profile
Happened to me again and I just knew it as soon as I lobbied.... :/ Rank #56 Overall. 8000/1****? Hard caskets stacked. 7000/8****? Elite caskets stacked.
31/37 boss logs completed - Ultimate Slayer achieved
Would you trust a Price-checking service that has bots running in W2 advertising themselves constantly? I wouldn't!

20-Aug-2020 02:53:46

Dilbert2001
Jun Member 2006

Dilbert2001

Posts: 30,168 Sapphire Posts by user Forum Profile RuneMetrics Profile
Let me remind all of you Mod Lyons has already addressed this "too many login attempts" issue with Posts 4 and 6 on Page 2 of this thread:

"To be clear, the "error" you are seeing itself, is not a bug. It is a part of our systems that is aimed at protecting itself. Legitimate players seeing it could be considered a bug, and we are aware of some players being affected."

"That said, there is nothing to "fix". The system is working as intended and while frustrating for the small group of users who do see themselves blocked, the vast majority do not experience this.

As this is a security feature, there isn't much I can or am willing to say. Only that we're aware."


The answer is really clear from Jagex. It is not a bug or error. As it is an intended
security faeature
, there is nothing to fix.

Perhaps to help Jagex make enhancements on their security features, those who are affected by this issue (again, not a bug but a security feature) should tell Jagex how many login attempts did they try over what period and why did they need to relogin or hop worlds so often. So far, I have yet to see anybody giving such information in this thread, but of course, the best idea is to submit such information to Jagex directly using the Support Center.

Last but not least, quoting from Technical Help of the Support Center:

"Repeated attempts to log in will prolong the issue, so in the meantime we recommend to wait at least 20-30 minutes before trying again if you receive this message."


Hope it helps. :)

20-Aug-2020 17:22:04

Maynne

Maynne

Forum Moderator Posts: 52,416 Emerald Posts by user Forum Profile RuneMetrics Profile
Yes, Dilbert - that was what Mod Lyon posted. But that doesn't mean people "have to agree" with it, as what he said runs opposite to the experiences of Runescapers who went out of their way to post in this thread not just their annoyance, but also disappointments.

We do not need to always agree with what a Jmod said, or else what is the point of a feedback forum such as W&F section.

The reality is many players are "virtually banned" without the fault of their own due to this glitch. It is a disservice not to believe their claims, as there is no real motivation to make-up stories with regards to the problem they encounter.

You yourself cannot deny this, we just cannot just hide behind what a Jmod said - as user experience is a fact here. Especially members who pay for their subscriptions and unable to login. It is like paying for electric bill for a whole billing period of your household being powerless.

20-Aug-2020 17:27:09 - Last edited on 20-Aug-2020 17:31:19 by Maynne

Dilbert2001
Jun Member 2006

Dilbert2001

Posts: 30,168 Sapphire Posts by user Forum Profile RuneMetrics Profile
Maynne said :
Yes, Dilbert - that was what Mod Lyon posted. But that doesn't mean people "have to agree" with it, as what he said runs opposite to the experiences of Runescapers who went out of their way to post in this thread not just their annoyance, but also disappointments.

We do not need to always agree with what a Jmod said, or else what is the point of a feedback forum such as W&F section.

The reality is many players are "virtually banned" without the fault of their own due to this glitch. It is a disservice not to believe their claims, as there is no real motivation to make-up stories with regards to the problem they encounter.

You yourself cannot deny this, we just cannot just hide behind what a Jmod said - as user experience is a fact here. Especially members who pay for their subscriptions and unable to login.

I didn't say anybody has to agree with Jagex but we need to agree with them to have a working EULA from both side so that we can play their games.

I definitely can't speak for every player and I doubt if you can, and as I mentioned we don't know under what scenarios were they getting temporary blocked from logging in by the SECURITY FEATURE. If I have a problem, I always go through the proper way and in this case the Support Center to contact Jagex. However, I don't see how I know the situations of other players and speak on behalf of them.

Subscription status should have nothing to do with this security features of a game. Members whether they paid with real money or bonds, and free players are all equally affected and protected by the same security features.

20-Aug-2020 17:36:43

Maynne

Maynne

Forum Moderator Posts: 52,416 Emerald Posts by user Forum Profile RuneMetrics Profile
Dilbert2001 said :
Maynne said :
Yes, Dilbert - that was what Mod Lyon posted. But that doesn't mean people "have to agree" with it, as what he said runs opposite to the experiences of Runescapers who went out of their way to post in this thread not just their annoyance, but also disappointments.

We do not need to always agree with what a Jmod said, or else what is the point of a feedback forum such as W&F section.

The reality is many players are "virtually banned" without the fault of their own due to this glitch. It is a disservice not to believe their claims, as there is no real motivation to make-up stories with regards to the problem they encounter.

You yourself cannot deny this, we just cannot just hide behind what a Jmod said - as user experience is a fact here. Especially members who pay for their subscriptions and unable to login.

Subscription status should have nothing to do with this security features of a game. Members whether they paid with real money or bonds, and free players are all equally affected and protected by the same security features.

I'm f2p, and was affected by this from time-to-time. I was annoyed, but it is a true disapppointment for a member, as their membership time is consumed with them unable to login. Can you understand where I'm coming from? I think for a subscriber, it is a disservice that their membership time is expiring day-after-day while failing to enter the game. For these players the alibi of "security feature" is like a cop-out, they deserve a membership time reimbursement at least.

Remember, W&F is a feedback forum. Players are highly encouraged to share their experiences of how the Website & Forum works in this section. We cannot stop players from sharing their experiences by saying they should stick with the query system only.

20-Aug-2020 17:50:01 - Last edited on 20-Aug-2020 18:03:05 by Maynne

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