RuneScape Forum Archive | Fmods killed the forums

Mrs Ana

Posts: 8,998 Rune Posts by user Forum Profile RuneMetrics Profile

Dilbert2001 said :
No. I mean if there isn't already one report on FH, the FMods can still take action of course, but

he

should also add the report to FH for the easy reference of other Fmods, CMs and Jmods. By the way, we also have female Forum Moderators

.

05-Apr-2021 20:03:07

Oct

2017

Corder

Posts: 27,892 Sapphire Posts by user Forum Profile RuneMetrics Profile

Dilbert2001 said :
Yes, but for the Fmods to add the report entry to FH if there isn't one existing will enable every Fmod/CM/Jmod to have a way to achieve consistencies. They can make amends or take note for future issues. I'm all for logging/documenting actions, but as Mrs Ana also touched on I think it will cause overwhelming work to detail every action, let alone taking action.
On more significant issues I think they do forward them in their private area. I'm sure fmods would love to weigh in here, but probably can't because of internal guidelines

Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

05-Apr-2021 20:24:00

Jun

2006

Dilbert2001

Posts: 30,168 Sapphire Posts by user Forum Profile RuneMetrics Profile

Mrs Ana said :
Dilbert2001 said :
No. I mean if there isn't already one report on FH, the FMods can still take action of course, but he should also add the report to FH for the easy reference of other Fmods, CMs and Jmods. I do not think this is necessary as their actions are already logged for every other F-Mod and L-Mod to see. As for banning someone, I think that's automatically checked by Jagex. Imagine having F-Mods report every single instance of their action to Forum Help for other moderators to see...that's a lot of work and unnecessary given the fact that they have their own tools and means to keep track of what has been actioned or not.

Again, not every single instance of their actions, but only actions involving a thread has to be hidden for rule breaking issues and it is not previously reported by another user. Moving/closing a thread or change thread titles or hidden accidental double posts and such don't fall into such category.

05-Apr-2021 20:29:34 - Last edited on 05-Apr-2021 20:48:07 by Dilbert2001

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05-Apr-2021 20:31:01

Jun

2006

Dilbert2001

Posts: 30,168 Sapphire Posts by user Forum Profile RuneMetrics Profile

@Corder

I don't see it takes long just to fill up the standard template like this:

Quick Find Code:
Page:
Post:
Summary of issue:

A minute, perhaps.

05-Apr-2021 20:32:57

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05-Apr-2021 20:34:10

CM Nick

Local Moderator Posts: 9,140 Rune Posts by user Forum Profile RuneMetrics Profile

Mrs Ana said :
Furthermore, I think it was CM Nick that stated that at the end of his shift, he has to log everything he has done and send that to Jagex at the end of the day.

Just popping in quick here to confirm that yes, we CMs keep a log of every action we take during our shifts on the forums which we send to Jagex at the end of every day in order for Jagex to have oversight regarding all of the actions we take, and to question them or reverse them if need be.

Also I removed two accidental posts above. Community Manager for Jagex

| Forum Help | Account Security |

05-Apr-2021 20:40:41

Oct

2017

Corder

Posts: 27,892 Sapphire Posts by user Forum Profile RuneMetrics Profile

I'll try to use FH outside of your hours!!

@Dilbert2001 giving a heads up to the team sounds fair to me.

Thought of having to log everything sounds exhausting to me! Maybe this is already the task of CM especially if they have access to audit logs. I wouldn't ask that off the volunteer mods. Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

05-Apr-2021 21:17:46

2_Tron

Posts: 22,959 Opal Posts by user Forum Profile RuneMetrics Profile

Dilbert2001 said :
@Corder

I don't see it takes long just to fill up the standard template like this:

Quick Find Code:
Page:
Post:
Summary of issue:

A minute, perhaps.

Jagex's Systems are already complete & accurate otherwise situations like these wouldn't exist at all.

05-Apr-2021 21:22:53

Mrs Ana

Posts: 8,998 Rune Posts by user Forum Profile RuneMetrics Profile

Dilbert2001 said :
Again, not every single instance of their actions, but only actions involving a thread has to be hidden for rule breaking issues and it is not previously reported by another user. Moving/closing a thread or change thread titles or hidden accidental double posts and such don't fall into such category. We as non-moderators cannot really know what goes behind the scenes, but it's presumed that there is some sort of log every single time a Forum Moderator (or a CM/L-Mod) takes an action. For example, if CM Nick edits a title, Forum Moderators are able to see that this was not done by another F-Mod and thus require a CM or J-Mod to edit such a title. This is a small example of the tools that they have at their disposal to see what has been done by whom. Another example would be if CM Nick hid a post/thread, I believe that Forum Moderators cannot touch it either.

I haven't seen this in a while, but Forum Moderators used to add an extra post when a thread's title was edited for logging and communication purposes. This allowed every other Forum Moderator and Jagex to see what the previous thread's title was. If something like this were to be implemented, then yes, this is something that may work since the Forum Moderator will be on the same thread actioning a report; however, this ought to be optional instead of mandatory given the fact that they are not forced nor obligated to moderate.

Adding an extra post to Forum Help seems a bit too much. Now, if they wished to add an explanation on the same thread and hide the post so that only moderators are able to see it, I do not see why not. As mentioned, though, I believe this ought to be optional for the Forum Moderator. Requiring them to add an explanation may seem overboard as they are not paid employees and their position is completely voluntary. If you add this new requirement, then it means that they are crossing the line from being a volunteer to an (unpaid) employee.

05-Apr-2021 21:24:17

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Fmods killed the forums