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Wilf
Jul Member 2019

Wilf

Posts: 17,032 Opal Posts by user Forum Profile RuneMetrics Profile
Oh I'll clarify again I don't support a response for every report just ones where no action is taken.

I don't know if it's high number or a low number as we'd need mods to give an opinion how often the take no action.

13-Feb-2022 18:48:43

Spearmint30
Apr Member 2012

Spearmint30

Posts: 23,350 Opal Posts by user Forum Profile RuneMetrics Profile
Wilf said :
I'd say a lot of users probably don't know you can request clarification due to not bothering to read the thread fully before posting.
That's on them, then. Effective participation in a forum requires reading and if the post explaining how Forum Help works is too TL;DR for someone, then I'd also assume they're not going to go back for feedback anyhow.
Wilf said :
So conversely if a response can be give on request why not give it after deciding no action to be taken? A line or two briefly explaining shouldn't take more than a couple of minutes if that.
My point is that if it can be given on request if it really matters to someone, then why should moderators be obligated to leave responses for anyone else who couldn't care much less.

I can only speak from my own personal experiences, but if I cared enough to report something to the forum moderation, my sense of care/responsibility ends there as it's just not "my job" to be concerned about it anymore once it's in their hands. Then again, I don't have the idea that forum moderation is out to get me / wrong me / or whatever other conspiracy that drives some of the behavior and things I see said both on and off of these forums about the moderation. I bring this up given the title of this thread and the OP's suggested root cause or "underlying issue" as it was put.

So, is this suggestion to hold us accountable for making reports that may be frivolous and result in no action being taken, or is this suggestion to hold moderation accountable to ease the perception of selective enforcement when someone feels some action should've been taken but was not?
Spearmint30

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13-Feb-2022 20:16:56

Wilf
Jul Member 2019

Wilf

Posts: 17,032 Opal Posts by user Forum Profile RuneMetrics Profile
Personally I see it as a matter of politeness that is as I said earlier a mere curtesy regardless of it being necessary or not.

What does a mod do after they edit a title that's been requested on forum help?

13-Feb-2022 21:09:58

Spearmint30
Apr Member 2012

Spearmint30

Posts: 23,350 Opal Posts by user Forum Profile RuneMetrics Profile
They do the same thing they do when they change a title that hasn't been requested or when they lock a thread. Courtesy or otherwise, just ask if you need clarification and if you don't... then don't.

The "burden" (if you will) of clarification should remain on the person needing it, not be put on those volunteering their time and requiring them to provide information potentially needlessly, especially when you can see that clarification replies are already given in circumstances that obviously require one in Forum Help.

Edit: I found 7 FMod replies going back 7 pages in FH, so the system appears to be working when it is needed.
Spearmint30

¤
Food scientists have finally managed to remove the mint flavor from gum! The ex-spearmint was a success!
¤

13-Feb-2022 21:28:08 - Last edited on 13-Feb-2022 21:36:46 by Spearmint30

Wilf
Jul Member 2019

Wilf

Posts: 17,032 Opal Posts by user Forum Profile RuneMetrics Profile
So two possibilites it's so people know action has been taken or politeness.

In either case why not extend that to when no action has been taken.


How you can say this "not be put on those volunteering their time and requiring them to provide information potentially needlessly, " when the example I've just given is one of the most pointless acts mods detail is beyond me.




How many of those 7 were requested and how many given freely? If requested then yes it's working but that doesn't mean it can't be better, if freely given then why not make it consistant?


I fear we're going to go round in circles regardless.

13-Feb-2022 21:53:06

Spearmint30
Apr Member 2012

Spearmint30

Posts: 23,350 Opal Posts by user Forum Profile RuneMetrics Profile
If freely given, it is (as I said before) because the clarification was obviously needed. Perhaps in the circumstances where it wasn't freely given is because it wasn't something that was obviously needed, though it's been made clear in this thread a request for clarification in those instances is welcomed.

I don't really care whether or not this suggestion is implemented as it doesn't affect me in any way and all I've offered are my opinions as to what I believe would be drawbacks if it was an "always-required" situation and further outline that the current way things are working renders changing to an "always-required" situation is inherently unnecessary.

I agree with you, there's not much more to debate here as nothing new has been brought to the table regarding why this change should happen that hasn't already been covered by the way things are already happening.
Spearmint30

¤
Food scientists have finally managed to remove the mint flavor from gum! The ex-spearmint was a success!
¤

13-Feb-2022 22:00:39

Tuffty
Jan
fmod Member
2003

Tuffty

Forum Moderator Posts: 152,160 Ruby Posts by user Forum Profile RuneMetrics Profile
Wilf said :
And why do you leave a response such as that?

It hardly seems a necessary thing to do for obvious reasons.

Part of our Procedures so that it covers our backside incase someone edits a title without being asked and then the rest of the team and Jagex know who did it.

Been done like that as long as I can remember.
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14-Feb-2022 13:32:34

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