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Members accidentally leaving

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Jamandy52
Dec Member 2008

Jamandy52

Posts: 17,179 Opal Posts by user Forum Profile RuneMetrics Profile
NO! They need the leave clan process EXTENDED - example -

"click tooltip -->select leave clan"
"Are you sure you want to [send request to be discharged from the clan to the Clan owner?/deputy owners]
Request must then be approved [this would also be a failsafe for hacked accounts]."

Approved, you're free to set forth on your next adventure!

Denied -
Account security concern, please contact an owner.
Leave Simulation - you will be hidden from the cc and not able to re-enter as a guest for 24 hours, 3 days / 1week. You also may not collect resources at the citadel or use the Avatar.
Resistance is Futile. You signed a blood oath!

Then a second admin or the Owner could review. [This can also give clan mates a chance to learn why they're clan sucks and motivate people to stay and work things out.]

They would be able to remove themselves 24 hrs after the request to leave if they did not get the accepted resignation from the ownership team.
23 200ms. Founder of Jamandy52 skilling clan. Favorite skill: Construction. Love skilling. Love minigames.
Working on 200m Divination atm. PM for effigies assists, and for tips when skilling. World 70.

28-May-2016 09:26:30

Electric
May Member 2023

Electric

Posts: 2,922 Adamant Posts by user Forum Profile RuneMetrics Profile
I don't think this would work, as it would need modifying of offline data (i.e. an admin+ receiving the request once they log in) and it would cause many issues. Also, people should be able to leave/join instantly whenever they want and at their own discretion without the need for leadership approval and being held hostage by leaders (for up to 24 hours). Time limited things are neither good nor favourable, as we saw with the clan cooldown in the past.

An improved leaving button, placement and (thorough) confirmation process would suffice.
Progressive
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Portables
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PvMing FC
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SAPK

28-May-2016 11:45:16 - Last edited on 28-May-2016 11:47:55 by Electric

Tiber

Tiber

Posts: 13,574 Opal Posts by user Forum Profile RuneMetrics Profile
Perhaps replacing the Group chat symbol to be the same as leaving the clan chat channel (the yellow bubble) would be of benefit.

Thus leaving the door with the red arrow for leaving a clan.

I know that if you reduce the size of the clan chat channel it puts the buttons under a collapsible funnel like icon. Perhaps by default the leave button should be positioned behind that always? Requiring a member to always press the funnel before clicking leave the clan.
Tiber
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The Imperial Legion

28-May-2016 14:56:04

Scret
Mar Member 2018

Scret

Posts: 25,434 Sapphire Posts by user Forum Profile RuneMetrics Profile
I dont see why we need to keep changing the symbol, i doubt very much that it will matter to some people and will always be interpreted differently by different people, separating as mentioned away from the interface is certainly the best option still for both reasons.
`*•.¸(*•.¸(`*•.¸+¸.•*´)¸.•*)¸.•*´
+«´¨`•°
SKILL SCHOOL
•´¨`»+
. .•*(¸.•*´(¸.•*´+`*•.¸)`*•.¸)*•.

28-May-2016 23:59:54

Scret
Mar Member 2018

Scret

Posts: 25,434 Sapphire Posts by user Forum Profile RuneMetrics Profile
Jamandy52 said :
NO! They need the leave clan process EXTENDED - example -

"click tooltip -->select leave clan"
"Are you sure you want to [send request to be discharged from the clan to the Clan owner?/deputy owners]
Request must then be approved [this would also be a failsafe for hacked accounts]."

Approved, you're free to set forth on your next adventure!

Denied -
Account security concern, please contact an owner.
Leave Simulation - you will be hidden from the cc and not able to re-enter as a guest for 24 hours, 3 days / 1week. You also may not collect resources at the citadel or use the Avatar.
Resistance is Futile. You signed a blood oath!

Then a second admin or the Owner could review. [This can also give clan mates a chance to learn why they're clan sucks and motivate people to stay and work things out.]

They would be able to remove themselves 24 hrs after the request to leave if they did not get the accepted resignation from the ownership team.


This just seems to be making things difficult for all people concerned.
`*•.¸(*•.¸(`*•.¸+¸.•*´)¸.•*)¸.•*´
+«´¨`•°
SKILL SCHOOL
•´¨`»+
. .•*(¸.•*´(¸.•*´+`*•.¸)`*•.¸)*•.

29-May-2016 00:00:27

Triscuits
Jan Member 2007

Triscuits

Posts: 11,478 Opal Posts by user Forum Profile RuneMetrics Profile
Jamandy52 said :
NO! They need the leave clan process EXTENDED - example -

"click tooltip -->select leave clan"
"Are you sure you want to [send request to be discharged from the clan to the Clan owner?/deputy owners]
Request must then be approved [this would also be a failsafe for hacked accounts]."

Approved, you're free to set forth on your next adventure!

Denied -
Account security concern, please contact an owner.
Leave Simulation - you will be hidden from the cc and not able to re-enter as a guest for 24 hours, 3 days / 1week. You also may not collect resources at the citadel or use the Avatar.
Resistance is Futile. You signed a blood oath!

Then a second admin or the Owner could review. [This can also give clan mates a chance to learn why they're clan sucks and motivate people to stay and work things out.]

They would be able to remove themselves 24 hrs after the request to leave



if they did not get the accepted resignation from the ownership team.





Really! I don't think this is a good idea I wouldn't want to burden myself or a deputy owner with approving a discharge players should be able to move freely about the game since they do pay membership in my opinion the PIN to leave a clan works for me!
Hidden Elements/Scouter

I'm just a player who loves the game and the people in a great clan!!!

29-May-2016 01:14:21

Jamandy52
Dec Member 2008

Jamandy52

Posts: 17,179 Opal Posts by user Forum Profile RuneMetrics Profile
Well, true, but lots of leavers get regret and want to come back. But yeah, the leave process needs a little more work so as to not make it easy to do accidentally, but still needs to remain simple 23 200ms. Founder of Jamandy52 skilling clan. Favorite skill: Construction. Love skilling. Love minigames.
Working on 200m Divination atm. PM for effigies assists, and for tips when skilling. World 70.

29-May-2016 04:44:18

Seer of War

Seer of War

Posts: 13,968 Opal Posts by user Forum Profile RuneMetrics Profile
Mod Maz changed the button to leave a clan permanently to stand out from the others. If I'm not mistaken she also reorganized the layout of the buttons as well.

I think its much better than it was before, but this year we've had two people do the exact same thing.

Perhaps changing the location of the button (as others have suggested, its currently in the same position as leave buttons in other tabs such as groups) would be a good solution.

I also liked the idea about having a 10 second timer or something before you can confirm you want to leave the clan. This would certainly catch people's attention because it will be so different from leaving friendchats or groups and would likely eliminate the issue of careless clicking / confirmations.

It also wouldn't make it any harder for members to leave clans, which is something I think is important when considering changes to the system.
Seer of War

Founder | The Order of War
2600+ Total Level International Tier 7 Citadel, PvM, and Skilling Clan Community

29-May-2016 09:57:52 - Last edited on 29-May-2016 10:00:36 by Seer of War

Scret
Mar Member 2018

Scret

Posts: 25,434 Sapphire Posts by user Forum Profile RuneMetrics Profile
Seer of War said :


It also wouldn't make it any harder for members to leave clans, which is something I think is important when considering changes to the system.


Like having to solve a maths equation before leaving.

Then we can sell math equation solvers to leave clans on the ge
`*•.¸(*•.¸(`*•.¸+¸.•*´)¸.•*)¸.•*´
+«´¨`•°
SKILL SCHOOL
•´¨`»+
. .•*(¸.•*´(¸.•*´+`*•.¸)`*•.¸)*•.

29-May-2016 10:27:09 - Last edited on 29-May-2016 10:29:21 by Scret

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