Come on Matt you have been given in the past the Name of the innocent party - the name of the person impersonating them in an attempt to get money. It is surely not impossible to investigate the conversations and behaviour of the person being reported ( and I suspect their ip address as I am sure they have more than 1 'false 'name up their sleeves). But if with Jagex technology it is impossible to trace the behaviour past or future of one player - then Jagex has had several reports of what the problem is and how the scam works - the font was changed to its current format - that has caused a problem - surely a solution is not rocket science.
But even if all of above is impossible I would have at the very least expected the 'false' name to be perm banned before he stuck a few months after the 1st reporting.
23-Aug-2016 07:48:15