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Your device isn't compatible

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Uriel
Aug Member 2010

Uriel

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Entef said :
My Oneplus Two gave the message on the 1st October that my device is incompatible despite working perfectly fine 2 days ago (and every time before that). I uninstalled the app to reinstall and see if that would work but now that app is entirely invisible so I cannot re-download.


Same, also OnePlus 2 here.
Roawr.

03-Oct-2019 00:29:14

Ophalmi
Dec Member 2015

Ophalmi

Posts: 223 Silver Posts by user Forum Profile RuneMetrics Profile
same here Samsung galaxy s6 edge with Android 6.0.1 and still incompatible ! what is going on! i want get my ingame rewards !
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29-Oct-2019 13:17:44

Adrenallynn
Jul Member 2015

Adrenallynn

Posts: 398 Silver Posts by user Forum Profile RuneMetrics Profile
HTC M9 with Android 7.0, had the beta beforehand and it was running smoothly, but can't update/download Early Access.

Frustrated. Genuinely sucks when they advertise the requirements to be so low, only to find out that many are blocked out. I hope they produce a list of blacklisted devices.
Adrenallynn
the Gamebreaker
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29-Oct-2019 14:38:27 - Last edited on 29-Oct-2019 14:40:51 by Adrenallynn

Kancelator

Kancelator

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I would keep in mind what your devices started on upon their release,as thats where its unsupported; as starting from 5 and upgrading to 6 or higher willl still be incompatible.

This is my current understanding,it may not be the case for all but i think many are.
now with less potato!
potato amounts may vary,read the varrock herald for more information.

29-Oct-2019 17:57:49 - Last edited on 29-Oct-2019 17:59:08 by Kancelator

Jacob2471

Jacob2471

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I had a brief look at their code, the issue with all the devices not being supported seems to be because they've moved from using ARMv7 to ARMv8, and stopped supporting 32bit, which means a lot of older devices now aren't supported, even if they have the hardware specs to run.

You can see this here, ARMv7 back in June:
https://www.apkmirror.***/apk/jagex-games-studio/runescape/runescape-runescape_907_1_4_1-release/

But all the recent releases with ARMv8:
https://www.apkmirror.***/apk/jagex-games-studio/runescape/runescape-runescape_909_3_8_1-release/

Please consider uploading an 32bit ARMv7 version to the playstore, as it will help a lot of people get playing. 4GB of RAM should be more than enough for runescape.

Edit: For those wanting to verify, there's an app called 'Droid Hardware Info', if you download it you can check your CPU architecture and see if it's ARMv7 which they aren't currently supporting.

30-Oct-2019 02:15:03 - Last edited on 30-Oct-2019 02:22:08 by Jacob2471

Lumine

Lumine

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@Jacob2471

Well, I was going to thank you for enabling me to at least find out why my tablet was now incompatible, except that's not it for mine.

My architecture reports as 'arm64-v8a'.

You don't happen to have any other theories?
Lumine
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30-Oct-2019 07:33:56

Jacob2471

Jacob2471

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I don't unfortunately, i would guess that perhaps they will support your device in the future, as it's the right arch. But for those of us on older 32bit, we might be getting the short stick :(

Edit: I should clarify I came to this conclusion because I tried loading the ARMv7 APK on my device and it ran, whereas the newer ones wouldn't install.

Perhaps try loading the newest one on your device from apkmirror to see if it installs, if so you'll probably just have to wait until they add support back on on the store?

30-Oct-2019 12:39:43 - Last edited on 30-Oct-2019 12:41:43 by Jacob2471

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