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Standing in members zone

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Finds
May Member 2022

Finds

Posts: 47 Bronze Posts by user Forum Profile RuneMetrics Profile
Try switching to a members world as if you are in a members only area you can not log in on your account in a free to play world which would effect it arbormoon, hope that solves it and you quit getting these messages, since it seems to be a reoccurring issue maybe uninstall and reinstall the mobile client?

07-Jul-2020 19:31:27

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
80 Ghrim 133 said :
What exactly resolves this issue?
When a player gets this error message, they need to log into a members world and move their character out of the members area into a F2p area.
Only then can they log into a F2p world.

The issue is caused by the player trying to log into a F2p world when they are not standing in a F2p area.
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24-Aug-2020 00:56:25

D1G3R4Tl
Mar Member 2024

D1G3R4Tl

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
I hate to Necro this post, but it appears people are still having issues with this on Mobile.

In my situation I had to log into my character on the computer.

Home teleport to Lumbridge (a F2P location) and then log out.

I was then able to log into my account on Mobile, switch worlds to members, and teleport back to a member location.

After this my account acknowledged that i was a member, and this issue stopped.

If this does not work for you, and its been over 24 hours, submit a ticket through what ever means you can, since you cannot easily submit tickets for this and most issues.

@Mods: perhaps a link should be added in the Known Error Messages category in technical support describing methods to resolve this issue.

14-Sep-2020 20:12:46

Corder
Oct Member 2017

Corder

Posts: 27,893 Sapphire Posts by user Forum Profile RuneMetrics Profile
richmath11 said :
I have waited over 24 hours

Account name richmath11
richmath11 said :
It won't let me purchase a membership to move either.. any suggestions
Hi,

It appears you're both Members by now. If it tells you that your character is standing in a Member's location, it means you're already Member and are signing in to a F2P world.

If you were not Member, the game would have relocated your character to Lumbridge.
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04-Jan-2021 08:13:33

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