forums.rs

Forums

Standing in members zone

Quick find code: 429-430-741-66056503

of 6
Sugarpotbug

Sugarpotbug

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Had the same issue, and after some panicking and frustration that there is not a service to talk directly to Jagex, I closed everything out and it corrected itself when I reloaded. I have an active membership that is on autopay so my membership being paid is not the issue. If this is affecting a lot of people, which it clearly is, a lot of people are going to be angry. Unacceptable to not have any other explanation of why it happened or option to move to a free area if the membership is the actual problem. Not happy Jagex as I have worked hard on my account and spend money on this every single month.

07-Dec-2019 03:25:19

7thStar0

7thStar0

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile
I'm having the same problem a second time. No one helped me the first time, and after a week it finally worked itself out, no thanks to anyone from the Jagex team. My account sould be on auto renewal also. Not helping your paying customers is very very unsatisfactory to say the least. Am I to fight this battle everytime my membership expires??? Bought a new phone and with my new phone I'm standing in a members area. This is the second time this has happened to me me and it has nothing to do with me not being a member. I'm absolutely a member. Flag my account, fix it. I'm tired of dealing with this stupid issue.

10-Dec-2019 14:12:53

Romvynne

Romvynne

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
I have been receiving this same message when trying to log in on my iPhone8 and my Samsung Galaxy Note 10+. I am able to log in on my laptop, though. So, it isn't a membership issue or a specific platform issue (happens on Android and Apple, but not on Windows). Please flag my account to have it fixed. It has to be on Jagex side. I am a paying member with auto-renewal.

Thanks in advance. I hope the above information helps.

11-Dec-2019 18:07:11

Jurmalainen

Jurmalainen

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Normally when my bond ends i will find my self in lumbridge in f2p world... what changed?? why it wont work anymore? No it just tells me "You are standing in a members only area. To play on this world move to a free are first".... I need phoenix member in heroes quest

06-Jan-2020 18:35:36

Peabutt1337

Peabutt1337

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Having this issue myself. Paid member and mobile won't let me login due to this error. Doesn't matter if I change worlds, close the app, etc.. it just doesn't work. Works fine on my PC. Its really frustrating having no real way to contact Jagex with issues.

Update: Nvm I resolved it.

16-Feb-2020 20:16:20 - Last edited on 16-Feb-2020 21:59:51 by Peabutt1337

Quick find code: 429-430-741-66056503 Back to Top