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Quick find code: 429-430-5-65982982

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RandiRand
Jun Member 2016

RandiRand

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung S8
Model Number: SM-G950U
Location: US
Wifi: Yes
Cellular: 4G
Data Provider: Tmobile
OS: android
OS version: 8.0.0 / Samsung experience 9.0

Playtime (Approx): only a few minutes
At the time of the crash I was: Just logged in at motherload mine and tried to connect a wireless keyboard and touchpad combo Via a usb to usb-type C adapter and attempted to move the mouse via the keyboards touchpad when the screen went black and the game became unresponsive
Can it be reproduced?: yes this happens everytime the mouse cursor appears on screen.

30-May-2018 00:48:21

S N E E D
Nov Member 2021

S N E E D

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Most Chromebooks except Samsung
Model Number: N22 (other people said their's didn't work in this thread)
Location: Home
Wifi: Home wifi
Cellular: Chromebook compatible with Android apps
Data Provider: n/a
OS: ChromeOS
OS version: Version 67.0.3396.69 (Official Build) beta (64-bit)

Playtime (Approx): none
At the time of the crash I was: Started the game, only got a black screen and the game eventually crashed
Can it be reproduced?: Yes

06-Jun-2018 19:21:24

Ambl3r

Ambl3r

Posts: 452 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: Xaomi Mi A1
Model Number: Unsure.
Location: UK
Wifi: Yes
Cellular: 4G
Data Provider: EE
OS: Andriod
OS version: 8.0.0

Playtime (Approx): 10-15 minutes.
At the time of the crash I was: Plugging in a Logitech G203 mouse via a USB C -> A converter
Can it be reproduced?: Yes, every time a mouse is plugged in the game will crash, see https://i.imgur.***/wQqmUhF.gifv for video example.

05-Jul-2018 15:21:52 - Last edited on 05-Jul-2018 15:22:58 by Ambl3r

Torm
Dec Member 2017

Torm

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Acer Chromebook R11
Model Number: N15Q8
Location: Norway/Denmark
Wifi: Yes
Cellular: Yes
Data Provider: OneCall/TELIA
OS: Google Chrome OS
OS version: 68.0.3440.40
Android OS version: 7.1.1

Playtime (Approx): 0 min
At the time of the crash I was: Not even playing
Can it be reproduced?: Yes

When i open the application all i get is a black screen and sometimes the music from the login screen, and that's it.

Cheers, Torm

05-Jul-2018 16:36:00

Directors
Jul Member 2023

Directors

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Google Pixel 2 XL
Model Number: G-2PW2100
Location: United States, Texas
Wifi: Yes
Cellular: 4G
Data Provider: Verizon/TWC-Charter-Spectrum
OS: Android
OS version: 8.1.0


Playtime (Approx): 10 Minutes
At the time of the crash I was: Plugging in a wireless mouse via USB-C to USB-A adapter and Logitech Nano-receiver. Screen goes black and locks up phone until it sits for a minute. Causes me to not be able to do anything.
Can it be reproduced?: Yes

05-Jul-2018 18:25:52

trulis 2

trulis 2

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Lenovo Yoga Tab Pro
Model Number: Lenovo YT3-X90F
Location: U.S.
Wifi: Yes
Cellular: N/A
Data Provider: Verizon
O*: Android
OS version: 6.0.1

Playtime (Approx): 0 minutes
At the time of the crash I was: Starting the Application
Can it be reproduced?: Yes

Not sure if this belongs in this section or not. When I open the Application the screen stays blank, but i can here music for about a minute, then the app stops responding at all. also to be noted the device i am using is a tablet.

Repro steps:

1: Close Application and start again
2:Restart Device
3: Re-install application
4: Note that App Still Crashes

05-Jul-2018 19:34:39

Stylix

Stylix

Posts: 172 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy Note 8
Model Number: SM-N950U
Location: Alabama, USA
Wifi: No
Cellular: 4G LTE
Data Provider: AT&T
OS: Andriod
OS version: 8.0.0

Playtime (Approx): 10 minutes
At the time of the crash I was: Doing Agility on the Varrock Agility Course.
Can it be reproduced?: Yes, not aware of cause though.

05-Jul-2018 20:13:38

Murkey
Oct Member 2016

Murkey

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Mobile: Huawei Honor 8
Model Number: FRD-L09
Location: Sweden
Wifi: Yes
Cellular: 4G
Data Provider: Tele2
OS: Android
OS version: 7.0

Playtime (Approx): 30 minutes
At the time of the crash I was: It crashed right after I had teleported to my house, probably some rendering issues. It only happend once, the first time I got into my house on mobile.
Can it be reproduced?: No

06-Jul-2018 00:23:30

Shortnproud
Mar Member 2024

Shortnproud

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S7
Model Number: SM-G930R6
Location: Michigan/USA
Wifi: Yes
Cellular: 4G
Data Provider: VZW partner
OS: Android
OS version:
Android OS version: 8.0.0

Playtime (Approx): 0 min
At the time of the crash I was: Not even playing
Can it be reproduced?: Yes

Trying to use the Samsung micro USB to regular USB to hook mouse to phone to use for clicking. As soon as a mouse is plugged into the adapter the app freezes and eventually crashes. It doesn't matter if i am already logged in or on the login screen. Have tried using a wireless Logitech G602 mouse and a wired Logitech M-U0026 both cause the same failure.

06-Jul-2018 12:58:37

DerZzz

DerZzz

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Moto X4
Location:East coast US
Wifi: no
Cellular: LTE
Data Provider: METRO PCS
OS: Android 7.1.1
OS version: 7.0

Playtime (Approx): 1 hour
At the time of the crash I was: attempting to vote in the pole booth
Can it be reproduced?: Yes

06-Jul-2018 16:59:44

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